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Live 10 Suite Trial version Failure to load full screen (greyed out) DAW Software
Old 2nd April 2019
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Live 10 Suite Trial version Failure to load full screen (greyed out)

Hey guys,
So I recently reset my laptop with a factory wipe and I now have Mojave, most up to date on a mid-2012 MacBook Pro.

I downloaded the free trial version of Ableton 10 Live Suite and it worked for a day and now has blank grey screen and blank grey pop up boxes, as though nothing is able to load except for the window itself. ie, nothing is showing within a massive grey blank space. Options like "file, edit" are still available at the top but I can't see or do anything within the window, I click in the corner of the initial blank pop up box (which would usually say my trial last for 30 days) where a close button would usually be and it closes and then the blank window pops up.

Also note: this happens for every session I try to open as well as if creating a new one.

My computer froze while trying to download something from the app store and I had to restart it. Then Ableton started having this problem, restarted the computer several times since then.
I checked the Live is slow to start or hangs on launch – Ableton
I followed what was there. Reset live by deleting Preferences.cfg Nothing has worked. I can show a screenshot of what it looks like.

According to Ableton this is a hang: "A hang is when Live freezes indefinitely and the only way to resolve it is to force quit." Is it just stuck permanently trying to load up? Will I have to uninstall it and reinstall to see if it will work again? Am I able to uninstall and reinstall a trial version? (I'm only 1 day into my trial).

Someone please help! I have to update my film festival entry ASAP as the sound mix needs adjustments :(


Last edited by Izzy1995; 2nd April 2019 at 12:04 PM.. Reason: updating link
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