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Old 26th January 2016
  #25
Gear Maniac
 
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Quote:
Originally Posted by timemist View Post
I recommend trying to get in contact with upper management there and express your consternation at what happened. See how they respond. That should tell you whether or not Presonus is a company you wish to continue supporting, or moving on.

It could be an overzealous admin, so give management a chance to respond.
1# I would agree, 100% Could just be a personal anomaly. Worth a shot!

2# I've worked for companies with this type of customer service & it's usually the effect of trickle down.