Extreme Isolation Headphones Support Rocks!

[DaveUK]

The pair I bought to try out broke like that also on day one ! Sent them straight back to Thomann for a refund .....how did the replacements hold up? :-)

[uncle duncan]

Years ago I got a pair with the volume slider on the cord. I just rebuilt it with all new parts for something like $39 from the manufacturer. Great service. Any other set of headphones, once they break, you're SOL.

[Hardtoe]

Originally Posted by DaveUK

The pair I bought to try out broke like that also on day one ! Sent them straight back to Thomann for a refund .....how did the replacements hold up? :-)

I had another couple of bands break - they sent me (free of charge) more replacement bands that were from the older model.

These are stronger then the new bands, but also pinch your head more (too much for my head).

I currently have one pair with the new band and one with the old - they have both held up like this for quite a few sessions now.

I really like these cans for getting mic placement perfected as they are very forward in the mids and dont make you go WTF when you listen back on the mains....

[DaveUK]

But they break! ? Really wish they didn't/ hadn't as I still fancy them

[stagefright13]

Nice to hear! Good customer service and repair is included in every equipment purchase desicion I make. Even if it costs A little more. It keeps me up and running at 5 9's.

Nice!

John

[Hardtoe]

Originally Posted by DaveUK

But they break! ? Really wish they didn't/ hadn't as I still fancy them

They may, but I imagine they had a bad batch they have sorted out - at any rate they fixed it all on their dime so I think there is little risk.

[DaveUK]

I may give them another chance when more of my Beyers die :+(

[warhead]

They had a bad batch of plastic on a recent run and were seeing lots of breaks. The other week, Direct Sound had me count up all of our inventory to tell them what we had...and they replaced every band we had. Here's to hoping no further issues! I can say these guys truly care.

War

[DaveUK]

Originally Posted by warhead

They had a bad batch of plastic on a recent run and were seeing lots of breaks. The other week, Direct Sound had me count up all of our inventory to tell them what we had...and they replaced every band we had. Here's to hoping no further issues! I can say these guys truly care.

War

Ok ! :+) i'll give em another try

[RARStudios]

Direct sound is located in St. Louis (where I am from) and John offered to drop replacement bands off at my house... on a holiday!

I kindly turned down the offer, but was still blown away by the customer service. I recommend this company to anyone/everyone. Oh and the new bands work fantastic. I have had some artists with big heads come in lately and no breaky breaky!

E