Pro Tools Issue - Please Help

mascis · 19th June 2009

Today i opened a session i have been working on recently.
I recorded an audio track and hit stop once completed. I was then presented with this message:

Could not complete your request because Neo
Assertion in "/ Volumes / Development / vb_cliff /
AlturaPorts / SDKs / Neo61 / Libraries / Macintosh /
Environments / Alone / .. / .. / .. / ../Source /
CNeoStreamable.cpp", line 2247.

After clicking OK it was apparent that the audio did not record.
I attempted to re-record the track but no input signal was detected nor was i able to stop the recording by using the space bar/ transport window.
The only way to stop the recording was to quit Pro Tools. Now every time i attempt to record these events take place.

I would really appreciate any help with resolving this issue.

Many thanks.

PinnacleProdUK · 19th June 2009

Trash the Digidesign Database files on each hard drive also, Flush and reboot, Relaunch PT and you should be fine

mascis · 19th June 2009

Thanks for your help. I'm up and running again.
I'm amazed the solution was so simple and also that the databases are capable of causing these sporadic problems.
Thanks again.
J.

Tony Shepperd · 20th June 2009

Because 90% of my work originated outside of my studio, those sessions prefs are always playing havoc with my system.

So at least once a month I run:
ProTools Prefs & Database Helper has moved to www.jcdeshaies.com

-Tony

19th June 2009	#1
mascis Gear interested Join Date: May 2009 Posts: 9 Thread Starter	Pro Tools Issue - Please Help Today i opened a session i have been working on recently. I recorded an audio track and hit stop once completed. I was then presented with this message: Could not complete your request because Neo Assertion in "/ Volumes / Development / vb_cliff / AlturaPorts / SDKs / Neo61 / Libraries / Macintosh / Environments / Alone / .. / .. / .. / ../Source / CNeoStreamable.cpp", line 2247. After clicking OK it was apparent that the audio did not record. I attempted to re-record the track but no input signal was detected nor was i able to stop the recording by using the space bar/ transport window. The only way to stop the recording was to quit Pro Tools. Now every time i attempt to record these events take place. I would really appreciate any help with resolving this issue. Many thanks.

19th June 2009	#2
PinnacleProdUK Gear maniac Join Date: Dec 2008 Location: Derby, UK Posts: 252	Trash the Digidesign Database files on each hard drive also, Flush and reboot, Relaunch PT and you should be fine __________________ "It is ridiculous claiming that video games influence children. For instance, if Pac-man affected kids born in the eighties, we should by now have a bunch of teenagers who run around in darkened rooms and eat pills while listening to monotonous electronic music." If the opposite of a pro is a con, then look beyond this, the opposite of congress must be progress!

20th June 2009	#4
Tony Shepperd Lives for gear Join Date: Oct 2006 Location: Los Angeles, CA. Posts: 3,711	Because 90% of my work originated outside of my studio, those sessions prefs are always playing havoc with my system. So at least once a month I run: ProTools Prefs & Database Helper has moved to www.jcdeshaies.com -Tony __________________ Hybrid mixing is the present for some and the future for us all! http://petesplaceaudio.com/ Mark VIII/BAC-500/Electrodyne 501 Mic Pre/511 EQ/Blast Pad

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