Audio Technica repair

johnwayne · 24th February 2009

Has anybody ever sent a mic to Audio Technica to be repaired? I tried to call them but apparently they don't answer the phone or call you back. I've got a 4050 I'm trying to get repaired, but can't really find any information on cost, etc.

If you get an estimate, they'll charge you $30.00 plus return shipping if you don't get if fixed. I just don't want to end up spending a lot to get it fixed.

Any comments appreciated.

phaqu · 24th February 2009

Have you ever dealt with CTG? Call them and see if they could help you out. I use them for service on almost all of my equipment (but I havent brought a mic to them yet though). If not,maybe they could recommend a local service shop for you.

Tousana · 24th February 2009

Audio Technica is located in Ohio. The number I reached the at was 330 686-2600
Their address is 1221 Commerce Dr., Stow, Ohio 44244.

I sent a 4033 out for repair and I believe the cost to check the mic out was $30.00.

Parts and labor came to $78.00, this included the $30.00 bench fee, plus shipping. They provided quick turn around time and were very helpful. I thought the price was totally reasonable.

johnwayne · 24th February 2009

Thanks! I think I'm just going to send it. If it's around $100 it will be worth it.

bigmeandoggy · 1st July 2011

I'm responding about 2.5 years after the OP. However, before I sent in my AT4050 for repair, this was the only forum I found that provided a repair price. So I want to update those who might need AT service.

It cost me $242 for AT to replace a bad element in the 4050. It took the tech 30 minutes to replace it ($80/hr x .5), $180 for the element, $22 shipping, and about a week transit from AT to me.

Hence, it depends on the task-at-hand as to the repair cost. The ATUS service form tells you nothing, only that you submit the mic for a $30 estimate and agree to have that applied to the repair or lose it and pay return shipping. That would be $52 just for the estimate (excluding $12 to ship it to AT via USPS).

In essence, AT is not cheap (depending on mic and severity of repair). There is a 90 day service repair warranty.

Robal · 1st July 2011

I recently asked for a repair estimate from Audio Technica on inexpensive dynamic mike, ATM29HE, that had a bad element. Not a great mic, kinda a SM57 competitor, that originally sold for around $80. The quote I got over the telephone was something like $49 plus shipping. So, Audio Technica seems to adjust the price somewhat in relationship to the cost of the mic. (However, at that repair price I can buy a used working ATM29HE on ebay).

Quote:

Originally Posted by bigmeandoggy

I'm responding about 2.5 years after the OP. However, before I sent in my AT4050 for repair, this was the only forum I found that provided a repair price. So I want to update those who might need AT service.

It cost me $242 for AT to replace a bad element in the 4050. It took the tech 30 minutes to replace it ($80/hr x .5), $180 for the element, $22 shipping, and about a week transit from AT to me.

Hence, it depends on the task-at-hand as to the repair cost. The ATUS service form tells you nothing, only that you submit the mic for a $30 estimate and agree to have that applied to the repair or lose it and pay return shipping. That would be $52 just for the estimate (excluding $12 to ship it to AT via USPS).

In essence, AT is not cheap (depending on mic and severity of repair). There is a 90 day service repair warranty.

24th February 2009	#1
johnwayne Lives for gear Joined: Nov 2006 Location: Decatur, Ga Posts: 612 Thread Starter	Audio Technica repair Has anybody ever sent a mic to Audio Technica to be repaired? I tried to call them but apparently they don't answer the phone or call you back. I've got a 4050 I'm trying to get repaired, but can't really find any information on cost, etc. If you get an estimate, they'll charge you $30.00 plus return shipping if you don't get if fixed. I just don't want to end up spending a lot to get it fixed. Any comments appreciated. __________________ Slide Guitar and Blues Guitar Lessons www.learningguitarnow.com

24th February 2009	#3
Tousana Gear addict Joined: Jun 2003 Location: Chicago Posts: 311	Audio Technica is located in Ohio. The number I reached the at was 330 686-2600 Their address is 1221 Commerce Dr., Stow, Ohio 44244. I sent a 4033 out for repair and I believe the cost to check the mic out was $30.00. Parts and labor came to $78.00, this included the $30.00 bench fee, plus shipping. They provided quick turn around time and were very helpful. I thought the price was totally reasonable. __________________ Tousana www.absoluteaudioinc.com www.soundminestudios.net ___________________________ Technology is taking us backwards. It's making it easier to make things worse. People who like good sound are gonna be thought of as some kind of strange zoo animal. "Lou Reed".

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24th February 2009	#2
phaqu Gear addict Joined: Apr 2006 Location: Atl GA Posts: 430	Have you ever dealt with CTG? Call them and see if they could help you out. I use them for service on almost all of my equipment (but I havent brought a mic to them yet though). If not,maybe they could recommend a local service shop for you.

1st July 2011	#5
bigmeandoggy Gear interested Joined: Sep 2006 Location: san francisco Posts: 13	I'm responding about 2.5 years after the OP. However, before I sent in my AT4050 for repair, this was the only forum I found that provided a repair price. So I want to update those who might need AT service. It cost me $242 for AT to replace a bad element in the 4050. It took the tech 30 minutes to replace it ($80/hr x .5), $180 for the element, $22 shipping, and about a week transit from AT to me. Hence, it depends on the task-at-hand as to the repair cost. The ATUS service form tells you nothing, only that you submit the mic for a $30 estimate and agree to have that applied to the repair or lose it and pay return shipping. That would be $52 just for the estimate (excluding $12 to ship it to AT via USPS). In essence, AT is not cheap (depending on mic and severity of repair). There is a 90 day service repair warranty.