Cronce Industries, Inc.
1363 Meridian Ave.
San Jose, CA 95125-5212
I hate that hackers/pirates hide behind their computer monitors. And if I could get their info to put out on the internet believe me I would. Just like I'd like to out every corrupt politician and business owner. People/businesses tend to act less shady when you know where they live/do business at.
Answer your damn phones, Pace/Cronce Industries! Magic Jack at CVS, $20 a year. If you are making money off people who are trying to legitimately pay for software (and forced to use your hardware for the "privilege) but making the process hard then your info needs to be out there. At the very least so people can sue you when they're ignored!
If I ever have to deal with poor customer service with the Zero Down Time "insurance" then I may pay them a visit in-person and shove my old iLok 1 up their you-know-whats! That will be a "software crack" they'll never forget.