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Strange Rode NT1 mic problem

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Old 23rd December 2008   #1
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Strange Rode NT1 mic problem

Hello all. I noticed today that my Rode mic didn't produce any sound at all. It has been on a mic stand for a couple of weeks at my home. I read that moisture can be one reason why the mic doesn't work. I haven't dropped it.

Funny thing is that if i tap very genltly the mic it works fine for a while. After that wind like sound appears on the background. After that mic usually stops working after mic is tapped again.

What could be the reason for this? I hope i haven't broken it.

Thanks in advance for your help.
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Old 24th December 2008   #2
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Had the same thing happen a few years ago to a NT1 I owned for about 5 years (the one with the grey body). It was cheap and wasn't working anyhow so I took it appart and found moisture on the diapragm. Dried it off carefully with a cotton swab, has worked fine ever since. The weird thing was the moisture didn't look like water, was sort of oily. Never figured out what it was.
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Old 24th December 2008   #3
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did you swap the cable or try a different pre. If the 48v isn't working proper or isn't getting to the mic, that could be the problem.
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Old 24th December 2008   #4
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NT-nothing...

i have had 3 of these mics do it to me. Bastardos!
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Old 24th December 2008   #5
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Thanks for the info. I'll try another pre amp and cable soon. I might do more damage to the diaphragm by cleaning it myself.
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Old 25th December 2008   #6
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I have two NT1's that I purchased in the late 90's. About 6 yrs. ago both of them developed the same problem that you are experiencing. I called Rode and told a them the symptons and asked how to return them for repair. The told me they had a lifetime warranty. I shipped them back to Rode and they repaired them without a charge. I do not know their recent warranty policies or if you are the original owner, but it's worth a shot to call them and see what they say.

MWP
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Old 25th December 2008   #7
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Quote:
Originally Posted by MWP View Post
I have two NT1's that I purchased in the late 90's. About 6 yrs. ago both of them developed the same problem that you are experiencing. I called Rode and told a them the symptons and asked how to return them for repair. The told me they had a lifetime warranty. I shipped them back to Rode and they repaired them without a charge. I do not know their recent warranty policies or if you are the original owner, but it's worth a shot to call them and see what they say.

MWP
I myself am VERY unhappy with their customer support.
I bought a pair of mics during a tour and they told me I had to return them to the country where they were bought, in order to be serviced for free! Some worldwide post-sale service...
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Old 16th August 2009   #8
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I'll share the end of the story. I contacted seller (Thomann) via email. They asked me to send faulty mic back to them. So I did and got working mic back without any additional costs in few weeks.
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Old 31st October 2010   #9
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Old thread, but my Sterling ST55 just started doing this.... ughh.. I can sing into it at super low volume, but as soon as there's a spike in volume, it pops and shuts off. Give it 15 seconds and it fades back in.. It's the only mic I have, and well, its going in the junker now :(

~Rob.
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Old 19th March 2012   #10
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hey so i am having this exact same problem. i dont want to take apart the microphone out of fear of absolutely destroying it. does someone have any recommendations for getting this repaired by a third party shop in los angeles? i dont have any warranty information about this mic (it was a gift) and its never been registered or anything. ill try to contact rode anyway
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Old 30th March 2012   #11
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so ive had an amazing experience with rode customer service this past week. i used their website to send a message to customer service stating the problem with my microphone. all i had was the serial number; i hadnt registered it for the extended warranty and when i went to the website to try to register it, i didnt have the "proof of purchase" that it asked for. within 24 hours, i received an email with an RMA number from their warranty department. i live in los angeles and i mailed it to their office in california the next day (i purchased tracking on the microphone). the day that USPS tracking said it was delivered was the day that I got an email from rode confirming that they had received it. the next day i get an email from rode saying that it probably needs to be replaced. 2 days later, i recieve a brand new microphone in the mail. so from the day that i contacted them to the day that i recieved my mic, it was like 10 days. not the mention that I DID NOT HAVE THE EXTENDED WARRANTY OR PROOF OF PURCHASE. thats just how great rode customer service is!!
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