I wish to share with the community the Support Ticket I opened to Allen & Heat about the ZED R16
Midi Controller. I will let you know the answer and the eventual further developments.
I'm a new owner of a ZED R16
. It's a really fantastic tool to use with my DAW in Pro Tools 10, and I'm very happy to be an owner of this very good professional equipment. The only downside, for the time being, a thing which is a bit lacking, is the MIDI controller, I'm not very happy with that. I expected a much better organization and much more functionality of this part of the Mixer. Of course I bought and installed Bome's MIDI Translator
, and installed your preset for Pro Tools 10, but it's very poor in its functions and not working well either. I tried to personalize a bit the Bome's MIDI Translator
preset to get the most used functions available at the fingers tip, bearing in mind the Digidesign Command 8
, which is a good and simple controller (I'm sending you a zip file with my setup to get an idea). But many other functions which could and should be implemented, I'm not able to do myself because I don't know the MIDI language and programming so deeply, I'm not a software programmer (and I suppose you don't sell people the ZED R16
with this in mind). I try to list what is not good in my opinion about the MIDI controller, starting with the worst, which would be worth to be corrected to get this wonderful equipment a really unique one, with no comparison with any other equivalent. (PS - Yes I know, there are a lot of DAWs out there and you cannot apply deeply for every one of them, but, still in my opinion, we are not talking about "one of the many DAWs..." but the most used and most spread among professionals, which would be worth to take care a bit more…).
1) The ZED R16
controller is not recognized as a Controller from Pro Tools 10, and therefore the Pan Pots cannot be used with the MIDI Learn function. Which is crucial to get a good control of the Plug-ins. The feature of MIDI Learn function in Pro Tools 10 is the one really missing in the ZED R16 Controller, and should be implemented soon.
2) The Shift Key is deactivated, doesn't do anything for the time being, would be very useful to activate it in order to get different functions from the MIDI switches and, maybe, from the MIDI Pots.
3) The Pan pots are not responsive, they have to be turned very very slowly in order to follow the Pot's DAW movements, otherwise the Pan Pot of the controller is at the end of the run were the DAW Pot is still halfway. There must be some MIDI settings to make the DAW Pots to react more speedy to the ZED R16 Pots movements.
4) Faders movements are good and smooth, but the Zero position of the DAW (Pro Tools 10) is coincident with about +5 of the ZED R16 and not the Zero position.
Thanks for your support, and I wish to congratulate again for this very amazing equipment. And I also wish to invite you to make a little step further to make it really perfect.