Originally Posted by asdfdsa
You know, you've been rather helpful throughout this thread, A&H should throw you some kickbacks
Haha....that would be sweet a little forum mooolah!
Probably ain't happenin...be nice though!
I actually hate to see anybody having trouble with their toys...no matter who it is or what toy it is. I'm always fixing friends gear even if it isn't audio or computer stuff...I guess I just like fixing things and the smile on their faces when it works.
OK so back to your deal.
If the driver does not show up in the Device Manager or it has any flags it's not going to work and it isn't installed properly and not loading at boot up.
Having all that stuff uninstalled and a clean slate is a good thing because you can easily isolate your problem. And none of those extraneous audio devices or programs are needed now that you have the ZED...it is your sound card...and an expensive high quality one at that!
I assume you have downloaded the latest driver AND firmware from A&H
Those both have to be installed...
Make sure you unzip and extract every folder in that download package!
Until you see an .exe file and a .bin file. The zip package is a nightmare of zip folder within zip folders that need to be unpacked.
Once you get down to the .exe file (the driver) and the .bin file (the firmware) copy them somewhere that you can easily get to. That way you don't have to migrate through all those folders again.
I always make a new folder and copy those to an A&H driver folder in My Documents which has all my recording setup files in it...then I delete all those zip folders...that way when I need to "browse" to the diver location I know exactly where it is!
Install the driver first....make sure you really have Win7 set to allow you to install hardware drivers....Defender off (permanently IMHO).
Disable your AntiVirus program while doing the installation.
Turn the UAC (User Account Control Panel) to "never notify".
If the driver is installing properly you should get one or two dialog boxes pop up that say something like "This driver is not a Microsoft certified driver" and you MUST click to "Continue Anyway"...very important!
After the driver is done cold boot and then go into Device Manager and make sure if was actually installed and loaded (no flags) and under driver properties that it is running with no conflicts.
If you don't see it or there are flags or conflicts....Win7 still hasn't installed and loaded the driver....
If you get that far and everything is there....then open up the A&H ZED black cube application on your desktop and make sure there are no flags there.
Then go into the Firmware loader, locate the .bin file that was extracted with the driver zip package and update the firmware. Just be careful you don't accidentally stop the update mid stream or lose power when doing the firmware update or your ZED may need to be re-flashed via the factory.
Let me know how that goes