Big Ben Crash?

JGILL · 21st May 2008

Anyone had one crash on you? I was in the middle of a mixing session last week and my Big Ben started freaking out, it wouldn't hold the sample rate. Was just wondering if anyone else has every had this happen?
I called Apogee and they were surprised, very nice about it told me to just send it in. Thanks

Josh

themikesonata · 21st May 2008

Ive been in a studio where I spend a good amount of time kicking and screaming at gear

But the Big Ben has always been rock solid for me.

Ill keep an eye out for it.

let us know how the customer service goes!

LoudChris · 21st May 2008

It's always been rock solid for me, too.

Rick Sutton · 22nd May 2008

Any piece of gear can crash. Only thing you might try before sending it in is to pull it out of the rack and run it where it gets as much ventilation as possible. Heat is the culprit a lot of the times when gear freaks out.

JGILL · 22nd May 2008

For the heads up. Yeah I have used a few big bens and never had a problem this one is strange. We'll see what Apogees has to say about it in a few days or so.

21st May 2008	#1
JGILL @iamjoshstevens Joined: Dec 2006 Location: Hollywood Posts: 241 Thread Starter	Big Ben Crash? Anyone had one crash on you? I was in the middle of a mixing session last week and my Big Ben started freaking out, it wouldn't hold the sample rate. Was just wondering if anyone else has every had this happen? I called Apogee and they were surprised, very nice about it told me to just send it in. Thanks Josh

21st May 2008	#2
themikesonata Gear Head Joined: Sep 2007 Location: Southern CT Posts: 37	Ive been in a studio where I spend a good amount of time kicking and screaming at gear But the Big Ben has always been rock solid for me. Ill keep an eye out for it. let us know how the customer service goes! __________________ Mike.d.

22nd May 2008	#5
JGILL @iamjoshstevens Joined: Dec 2006 Location: Hollywood Posts: 241 Thread Starter	Thanks.. For the heads up. Yeah I have used a few big bens and never had a problem this one is strange. We'll see what Apogees has to say about it in a few days or so.

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21st May 2008	#3
LoudChris Gear Head Joined: Dec 2007 Location: Vancouver Posts: 74	It's always been rock solid for me, too.

22nd May 2008	#4
Rick Sutton Lives for gear Joined: Feb 2003 Location: Atascadero, CA Posts: 4,058	Any piece of gear can crash. Only thing you might try before sending it in is to pull it out of the rack and run it where it gets as much ventilation as possible. Heat is the culprit a lot of the times when gear freaks out.