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Old 30th August 2007, 01:05 PM   #1
eliteforce
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Thermionic Culture Vulture

Hey all,

I bought a Thermionic Culture Vulture a few months ago, had a little quality use from it, but now it seems to put out an unmanageable amount of hissy noise & crackling through it's outputs. I've tried several different cables and desk channels, but the problem remains. I would contact the company's tech support but I can't find any form of contact email on their site - any pointers?

cheers,
s
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Old 30th August 2007, 01:54 PM   #2
Legacy Audio
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Could be a faulty valve.
Is it happening in both channels?
Did you try warming the unit up for about 30 minutes before using it?
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Old 30th August 2007, 03:30 PM   #3
lane thaw
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I'm certain Vic or Nick would want to help you out, I would invest in a long distance phone call if it were me, but you can email them below. Just adjust the time zone thingy :)

T: +44 (0) 1440 785843. F: + 44 (0) 1440 785845. E: sales@unityaudio.co.uk

OT: I have their Early Bird and the EQ on it is pretty damn cool.
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Old 5th September 2007, 10:21 PM   #4
Kevlar
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culture vulture TLC

Quote:
Originally Posted by eliteforce View Post
Hey all,

I bought a Thermionic Culture Vulture a few months ago, had a little quality use from it, but now it seems to put out an unmanageable amount of hissy noise & crackling through it's outputs. I've tried several different cables and desk channels, but the problem remains. I would contact the company's tech support but I can't find any form of contact email on their site - any pointers?

cheers,
s
Hi, Sorry to hear about your recent problems. I handle the distribution for Thermionic Culture and I can get this problem resolved for you. Please email me your details, serial number, date and place of purchase. My name is Kevin Walker at Unity Audio in the UK, my email is sales@unityaudio.co.uk I have a service guy in the States btw.
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