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pls come in and help me this problam have prevented me for making music for a month!!
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Old 2nd April 2007   #1
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pls come in and help me this problam have prevented me for making music for a month!!

<HR style="COLOR: #666666" SIZE=1>
<!-- / icon and title --><!-- message -->hi guys i will be forever in debt to the dude how will help me with this one for i havent done music for like a month and i feel ....bad :(

the problam is with my cubase sx 3 3.1.1 every time i open a saved project of mine i get this messege saying cubase is expriencing a sirius problam and need to close...

here is my log thx alot

============================================= ======================
Cubasesx3.exe Version Version 3.1.1 Build 944 - 28.3.2007 10:10
-------------------------------------------------------------------
Timestamp is 434eb959 (Thu Oct 13 21:45:29 2005)
C:\Program Files\Steinberg\Cubase SX 3\Cubasesx3.exe
-------------------------------------------------------------------
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 007FBEE1 01:003FAEE1 C:\Program Files\Steinberg\Cubase SX 3\Cubasesx3.exe
Registers:
EAX=00000100 ECX=00000100 EDX=00000400 EBX=00000100 ESI=23599010 EDI= 00000000
EBP=0a27fed8 EIP=007fbee1 ESP=0a27fec8 CS= 0000001b SS= 00000023 Flags=00010216
DS= 00000023 ES= 00000023 FS= 0000003b GS= 00000000
Float Save:
Control Word= ffff027f Status Word= ffff0120 Tag Word=ffffffff
Error Offset= 033c3793 Error Selector=011a001b
Data Offset= 0c139b0c Data Selector= ffff0023
Cr0NpxState= 00000000
Bytes at CS:EIP:
f3 a5 8b ca 8b 55 14 83 e1 03 f3 a4 8b 4d 20 8b
7d 10 c1 e1 02 8d 34 9a 8b d1 c1 e9 02 f3 a5 8b
Call stack:
Address Frame
007FBEE1 0A27FED8 0001:003FAEE1 C:\Program Files\Steinberg\Cubase SX 3\Cubasesx3.exe
033911AC 0A27FF44 0001:000001AC C:\Program Files\Steinberg\Cubase SX 3\audioprimitives.opt
00B75C2B 0A27FF5C 0001:00774C2B C:\Program Files\Steinberg\Cubase SX 3\Cubasesx3.exe
00B1A50C 0A27FFB4 0001:0071950C C:\Program Files\Steinberg\Cubase SX 3\Cubasesx3.exe
7C80B683 0A27FFEC GetModuleFileNameA+1B4
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Old 2nd April 2007   #2
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What have you done so far to troubleshoot?

Can you reinstall the program, trash some prefs?

Do other programs on your computer work normally?

Does Cubase have a tech forum where you can do some digging?

just wondering

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Old 2nd April 2007   #3
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Cubasesx3.exe Version Version 3.1.1 Build 944 - 28.3.2007 10:10
Did you install an update ? If so, please rollback to the last version prior to this update. Please contact Steinberg about this one, maybe it's just the update that is screwing up your sessions..... can't confirm, not running Cubase here but the date and version of cubasesx3.exe look suspicious to me. Good luck!
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Old 2nd April 2007   #4
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I have had success with doing a system restore to the day before the problems started.
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Old 2nd April 2007   #5
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well i have tryd deleting the program and reinstalling i have tryd reinstalling on another hd
finally i formated my computer....NOTHING.
the problam's still there.... :(
i think im gonna install vista and buy cubase 4...:(
tell me what you think...pls ...thx:P
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Old 3rd April 2007   #6
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If you move up to Cubase 4, do you need to install Vista? I haven't seen Vista to really offer anything as a needed feature in a commercial studio that XP didn't offer, asides from slowing your computer down.
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Old 3rd April 2007   #7
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All I'm going to add to this thread is this:


F*&king Steinberg.
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Old 3rd April 2007   #8
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This error is usually related to MS Office. Here is a link to Microsoft's KB article:
C0000005 ACCESS_VIOLATION - Google Search

But interestingly enough, here are some Cubase specific versions of this error:
Cubase.net :: View topic - Cubase SX3 Crashes when opening a song. I have SX3 Log txt.

Steinbergusers.com: Problems with loading a VST in Cubase LE


I would pursue tech support from the manufacturer & user groups first, but assuming that it isn't as simple as avoiding VST plugins, here is some additional troubleshooting 'food for thought':

I presume that this same version of Cubase, was operating properly before this error started.

Does your system function properly now, apart from this Cubase error?

Can you correlate when this error began, with anything specific? Unusual websites visited or other strange computer behavior?

Any new programs installed, utilities run, email file attachments opened, etc... which correspond to when this began?

Have you booted from a write-protected media, and run any virus/malware scans? If not that would be a very good thing to do.
Here's a link to a great utility for creating a safe diagnostic environment: Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD

Any changes in hardware or drivers? Have you checked your Device Manager for any resource conflicts?

Made any changes to the CMOS configuration?

Do your Windows updates download and install automatically? It's possible that something could go wrong with this process, and you wouldn't know about it right away.


At this time, let's stop and reassess again: have you contacted the manufacturer or their tech forums, etc? If not, exhaust that resource before going any further, as everything from here on in is going to be more invasive & time consuming.


When you reloaded Windows, did you boot from the RO Windows media, and DELETE the previous partition, and create a new partition, before installing the OS? That is how I would always recommend you install Windows.

But before re-installing again, there are a few other things to consider. You could have a corrupt or infected boot record, and might benefit from restoring your boot sector. To do this you boot into the Recovery Console, and run the FIXBOOT and FIXMBR utilities. PLEASE NOTE, this is a long shot and a last ditch step, only to be used if you have already exhausted all other reasonable troubleshooting, so don't rush to run these now just because I mentioned it. But it's there if you run out of other options.

For future reference, here are links to instructions on these utilities:
FIXBOOT Microsoft Corporation
FIXMBR Microsoft Corporation


If you decide to re-install the OS (again) here is a suggestion:
Follow the partitioning steps outlined above. Then proceed only as far as the basic, fully functioning but stable OS installation. Now install your backup software. If you don't have a backup solution already, look for one that allows you to create a bootable disc, that will let you do a complete or partial restore, from your backup file or image. This makes the restore process very quick & easy. One company that makes inexpensive, but high quality utility software, (incl. backup) is Acronis.

Now install Cubase. Test it to verify that it is functioning. Now get a complete backup to that point before going any further. Label it clearly and set it aside. This 1st backup will allow you to restore your system quickly, to this stage in the proceedings (which contains a functioning Cubase installation).

Now finish all critical Windows updates. Do a 2nd backup, label, store.

Now test Cubase again. Ok? If not, restore your 1st backup and re-test. If it works again, then you know where the problem occurred (something in the Windows updates). At this point, you can decide if you want to run without Windows updates (and a connection to the internet) or proceed downloading a few critical updates at a time... testing Cubase after each session.

When you finish this step, and still have a functioning Cubase system, do a 3rd backup.

Now finish installing all your other programs. Keep it reasonable, you don't want to use your production machine as a software testbed ... unless you are prepared to have it go belly up on you occasionally, perhaps for good. Test again. Ok? Time for a 4th backup.

Follow this procedure and you will always have a working option. Don't forget to test your backups occasionally by restoring a single file or directory/folder tree. It is also a good idea to DISABLE Windows automatic updates on a production machine, if you want to ensure that you know the state of your system at all times. By doing the updates manually, you will know when something changes, and what caused it.

Good luck - Hope this helps!
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Old 3rd April 2007   #9
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I guess is not a crack version right?
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Old 3rd April 2007   #10
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hey thx for the long and usefule replay

my cubase prior to this problam worked properlly....
the only thing exeptional i recall doing is installing an absynth 4 (yes an illigal one).
my music store guy told me thats the reason for my problam and then told me that i need to reinstall operating system......i did......problams still there...
the only thing i have to think about is that prior to the reinstallation of my windows and deleting my drive i tryed reinstalling cubase on 2 of y other drives wich were not formated...later they still arent by the way...
could this be the problam?
maybe i need to fotmat every hd that that the "infected" cubase was on???
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Old 3rd April 2007   #11
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Quote:
Originally Posted by meymia View Post
hey thx for the long and usefule replay

my cubase prior to this problam worked properlly....
the only thing exeptional i recall doing is installing an absynth 4 (yes an illigal one).
my music store guy told me thats the reason for my problam and then told me that i need to reinstall operating system......i did......problams still there...
the only thing i have to think about is that prior to the reinstallation of my windows and deleting my drive i tryed reinstalling cubase on 2 of y other drives wich were not formated...later they still arent by the way...
could this be the problam?
maybe i need to fotmat every hd that that the "infected" cubase was on???
Not sure what all this means. Why are these drives still unformatted?

Regardless, if you start with a fresh, stripped-to-bare-metal hard drive... and load the OS from an official Windows RO media, you should be fine once you get to the Cubase portion. That should also be loaded from an official RO media.

And I would toss the cracked s/w going forward.
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