HD24 will not mount HDs ?!?

sonare · 16th October 2009

I just tried to mount hard drives in my HD24 and they get to 73% and then un-mounted. I am hoping this is something simple-- but something inside says it's not. I tried 2 different drives with each in both slots to make sure it was not a position problem. One of these had worked fine in the past, and the other was going to require a re-format.

Any ideas?

Rich

MichaelPatrick · 17th October 2009

Rich, that happened to me and I had to have Alesis repair it. Fortunately it was under warranty. No problems after.

sonare · 17th October 2009

Glad you did not have to pay for it-- do you have any idea what it would have cost otherwise?

Rich

MichaelPatrick · 17th October 2009

Quote:

Originally Posted by sonare

Glad you did not have to pay for it-- do you have any idea what it would have cost otherwise?

Rich

No idea Rich. Alesis has certified contract repair centers. I'd get hold of one and ask for a worst-case estimate before sending it in. Of course Alesis tech support can get you in contact.

tnjazz · 17th October 2009

I had this problem once and it turned out to be a broken solder joint on the circuit board which I was able to fix myself.

If you're brave you may want to pop the top and have a look around.

16th October 2009	#1
sonare Lives for gear Joined: Mar 2004 Location: southeast Posts: 1,393 Thread Starter	HD24 will not mount HDs ?!? I just tried to mount hard drives in my HD24 and they get to 73% and then un-mounted. I am hoping this is something simple-- but something inside says it's not. I tried 2 different drives with each in both slots to make sure it was not a position problem. One of these had worked fine in the past, and the other was going to require a re-format. Any ideas? Rich __________________ Sonare Recordings www.sonarerecordings.com

17th October 2009	#5
tnjazz Lives for gear Joined: Sep 2005 Location: Nashville, TN Posts: 1,809	I had this problem once and it turned out to be a broken solder joint on the circuit board which I was able to fix myself. If you're brave you may want to pop the top and have a look around. __________________ Authorized dealer for Audient, Avenson, JZ, Metric Halo, Milab, Nevaton and Violet Design Come visit us at BIG PURPLE DOG

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17th October 2009	#2
MichaelPatrick Lives for gear Joined: Jul 2006 Posts: 2,254	Rich, that happened to me and I had to have Alesis repair it. Fortunately it was under warranty. No problems after.