long microphone bar available

[larsfarm]

You're all treating this guy as if he was a large and established commercial manufacturing company. When I read his presentation initially that was not the impression I got. This puts some of the responsibility on me when I decide to buy from him. The attitudes presented in this thread seems too harsh to sit well here. There is no indication that there is any foul play. Quite the contrary.

L

[videoteque]

I didn't buy the bar, but I would like to comment that:

- The timing of the operation (just before Christmas) has been the worst possible.

- National Posts, like Swiss (but even italian or spanish) are pretty frustrating when something goes bad. It's taking forever to resolve this.

- The seller should take the situation in hand and resend the item if it didn't arrive in a reasonable time (20-30days?). It's not the fault of the buyer Swiss post is shit.

In any case I am all for this initiatives that provide tools at the same or better quality than commercial products at only a fraction of the price.

I hope this experiment serves as a lesson for the next time someone has something to sell, we can be more "prepared".

BTW should someone invent the low-noise cardioid SDC with a natural response for 300€ the matched pair, I am here waiting for them!!!!

[Remoteness]

Originally Posted by larsfarm

You're all treating this guy as if he was a large and established commercial manufacturing company. When I read his presentation initially that was not the impression I got. This puts some of the responsibility on me when I decide to buy from him. The attitudes presented in this thread seems too harsh to sit well here. There is no indication that there is any foul play. Quite the contrary.

L

Quite the contrary indeed.

I only can talk about how I feel and what I expect people to understand when it comes to this forum.

IMO, it doesn’t matter how large or established an organization is when it comes to their accountability.

I’m sure their bank accounts don’t know the difference between whether or not it’s a small operation or a larger, more established venture that has taken their money without successfully delivering the product.

Originally Posted by videoteque

I didn't buy the bar, but I would like to comment that:

- The timing of the operation (just before Christmas) has been the worst possible.

- National Posts, like Swiss (but even italian or spanish) are pretty frustrating when something goes bad. It's taking forever to resolve this.

- The seller should take the situation in hand and resend the item if it didn't arrive in a reasonable time (20-30days?). It's not the fault of the buyer Swiss post is shit.

In any case I am all for this initiatives that provide tools at the same or better quality than commercial products at only a fraction of the price.

I hope this experiment serves as a lesson for the next time someone has something to sell, we can be more "prepared".

BTW should someone invent the low-noise cardioid SDC with a natural response for 300€ the matched pair, I am here waiting for them!!!!

Timing is everything.
A seasoned professional would have considered that possibility upfront.

As a conscientiousness individual I would have credited the customer straight up.
Everyone has their way of doing things, but this is how it’s done when you want to be known as a highly regarded and trustworthy operation.

I’m sure Ueli and his associates will improve and refine their service related issues.
IMO, he’s coming from a positive and helpful position and I respect that 100%.
I trust he will do the right thing. I have no reason to think differently.

Furthermore, folks should consider sending me a PM or email the next time a “Sales” thread is posted. I reserve the right to edit, delete or remove the thread from this forum when it’s not addressed with me first.

The interesting thing is most folks have contacted me before they start a “For Sales” thread.
This thread did not follow through that process.

[videoteque]

Furthermore, folks should consider sending me a PM or email the next time a “Sales” thread is posted. I reserve the right to edit, delete or remove the thread from this forum when it’s not addressed with me first.

Absolutely!!!

I’m sure Ueli and his associates will improve and refine their service related issues.

And we all hope they do it FAST!!!

[VukOnCrack]

Originally Posted by Remoteness

Furthermore, folks should consider sending me a PM or email the next time a “Sales” thread is posted. I reserve the right to edit, delete or remove the thread from this forum when it’s not addressed with me first.

The interesting thing is most folks have contacted me before they start a “For Sales” thread.
This thread did not follow through that process.

Maybe that message should be made a sticky?

[soundworx]

Thanks for all your replays! It's always nice to get feedback, so it's possible for me to learn. That's my attitude... It's a pity, that there were problems with the first delivery. But believe me, I made everything in all conscience...

That timing was bad, that's true! I'll never send any items before christmas.

To the situation with Ken, I have to say the following:

- I shipped the item on the 6th of Dec. with insured Swiss Post with an estimated delivery time of 11-15 working days.

- With a lot of holiday I expected arrival until 4th of January. (That's 15 working days after 6th of Dec.)

- Because it didn't arrive until then, I contacted Swiss Post on the 5th of Jan. This means, I started the investigation as soon as I could.

So it's not true that I waited to long or that I didn't take it seriously. I did everything I could until then.

And what's now, that's not good. You are right! I'll send the money back until I get a response of Swiss Post. I think this is the best solution at the moment. Sending a refund is no solution because I don't know yet if it will arrive the next days or whats on with the bar.

I hope, that's a solution everyone can agree.

Thanks again for the informative discussion.

Ueli

[Remoteness]

Ueli,

That's a great thing you are doing for Ken.

Perhaps the language issue was a big part of this situation.
I feel you do well explaining yourself, but (IMO) your comprehension of what we say is another matter.

Being new to this sort of thing, maybe you got in a bit over your head dealing with something you were not prepared for. These thing happen and can be fixed for future deals.

Furthermore, I'm sure not being able to communicate in your home language just got to be too much for you.

Lets continue our talk about setting up a distribution point in USA for you.

I feel good about making this happen.

This would be a great thing for all of us.

Thank you for all your efforts.

[XLR]

First: As posted before, I'm one of the happy customers who got their bars in time... And IMO they are worth the money and the hassle.

Second: I guess that a forum like this is the best place to announce such an item, that's definitively of interest only for remotesters!
But may be it would be better only to post some pictures and a link to the seller's website, and not to make a whole "sales thread" of it.

Third: IMO Ueli is a trustworthy guy with a lot of good will, but
- he had really bad luck with the timing
- bad luck with the Swiss Post
- and he's an engineer, no salesman, and he obviously didn't know how to behave if things go wrong (like sending back the money or send a second package, until he has cleared the things with his Swiss Post).
- But I guess he's learning fast, so I think we shouldn't blame him, but tell him what to do best.

Last: I have another sad shipping story to tell, with another item and with the UK instead of Switzerland.
In November I bought a new Altiverb 6 XL in the UK. Three weeks later I asked the seller whether he had sent it - Yes, It was sent instantly with the british Royal Mail, he gave me the tracking number. Tracking the item I noticed that there must have been an attempt to deliver the package when I was not at home, but there was no notice in my post box. - Now, the item was just sent back to the UK the day before! - I informed the seller, he informed Royal Mail, and so on. - - Later the package must have gone to a "National Return Center" in Belfast. Finally I called the Royal Mail, who told me this... the seller did a lot of paperwork, Royal Mail said that they didn't recieve this claim, he did it again, and now, more than two months later, my Altiverb is still on it's way back to the seller...
- I'm still hopefully to get my package before Audioease make a new release of Altiverb ;-)
Well - this seller sais that the Royal Mail haywired around christmas and he had lost 6 items, each of them worth a few hundered GBP or more.

Means: there was a lot more s**t happening with shipping these days, an no one but the shipping companies did something wrong...

[videoteque]

Means: there was a lot more s**t happening with shipping these days, an no one but the shipping companies did something wrong...

Be careful out there!!!

[Recording David]

Originally Posted by XLR

Well - this seller sais that the Royal Mail haywired around christmas and he had lost 6 items, each of them worth a few hundered GBP or more.

Means: there was a lot more s**t happening with shipping these days, an no one but the shipping companies did something wrong...

+1 This is definitely true with Royal Mail at least. Apparently one of the big reasons for them not being able to keep up with demand (especially at holiday time) is that so many more people are shopping online. Needless to say it will take them forever to catch up. To give credit to USPS it's the only national mail service I use regularly to the UK that ships quickly and for reasonable money.

[tapermark2006]

hmm. Ya'll know I can make these for about a 1/3 the price right? FYI







I call it the markbar. No ruler on the edge but my finishes are cooler. No disrespect to the seller but the price is high on those for what it costs to make. Mine are 60 shipped with 4 knobs. All laser cut, machined and powdercoated.

[XLR]

Really different in style :-)
Are they also aluminum?

[Testing123]

It appears the bottom is not finished? Could you make them in straight black instead of the multicolored finish? How long is the longest bar?

That should be enough questions.

[Thom]

PM Sent.

[Beech]

The bottom line on shipping (or postage in this case) seems to be; you have to ship via a dedicated courier like UPS or whoever, especially for international. Sending audio gear via snail mail? No thanks!

[tapermark2006]

The ones in the pics are actually cold rolled steel. Nice and heavy. I can make em out of aluminum though. I made these for myself for LD's. I would think after time an aluminum bar would warp with the weight. So I opted for the heavier steel. Aluminum would be ok probably if you were only running SD's on it. JMO. White and gray are the fastest immediate turnaround colors as that's the colors my company mostly uses. Black is available but may be a wait. Bars can be cut to any length you want. The ones in pic are 6" 12" and 36" . Also have an 18" but like I said any length is available.

[fifthcircle]

Not to rain on anybody's parade, but is this thread/forum turning into sales-slutz? I wasn't a huge fan of this thread from the beginning as we all have services that we can sell... Just the nature of our business.

However, to me it seems like this is going a bit out of control... I have no problems with folks sharing things they've done and if somebody PM's and offers to buy a product- that is fine. However, this thread is turning into a bunch of ads.

Sorry to rant, but this is my $0.02...

--Ben

[Remoteness]

Thank you Ben,

I feel the same way and I'm considering closing the thread down until we figure out a better way to help service our community without turning this into the "Banjo Depot."

I'm not sure if you folks noticed, but I have closed all "For Sale" threads and left them up.
I did this to the ones that fit our forum and helped the members at large.
All the others have been removed.
I've been doing this for quite some time now.

I though about deleting the last few posts...

What do you think, should I edit this thread back to the original intent or close it down?

If I close the thread it will still be able to be viewed.

[t_chance]

I vote you just move it to the "classifieds" section.

[XLR]

Move to classifieds or edit

[Remoteness]

New products are not allowed in the classified session.

[fifthcircle]

There is a new product section, though... My point is that there are lots of places it can go, but this isn't one of them. The direction of this thread is to the detrement of this forum.

Thing is, the new product alert section doesn't allow the blatant ad/selling thing. It is to announce new products.

If you have a product, do a press release, give it to Jules where he'll post it in the new section. Give folks info on how to reach you- perhaps a website with lots of pretty photos and watch the cash roll in.

--Ben

[Testing123]

Seems like you need a "Forum Rules" sticky - I see no such thing currently, so how would a newcomer know not to post a sale item? If there are posted rules I apologize - couldn't find them.

[wildplum]

tapermark2006 please get in touch with me.
I would like to talk to you about buying a couple of your stereo bars. thanks.

[RichS]

Originally Posted by RichS

I ordered one on Nov. 30th and also received an email stating that it was shipped on Dec. 6th and should take about 2 weeks. The bar arrived on Jan 4th. There was, however, a problem with damaged packaging. The box (which seemed substantial enough) had been ripped open and was missing the mic 4 screws. The package was marked "Received Damaged" by US Postal Department, so it most likely was mishandled by SwissPost. The bar itself was in good condition (had a minor scuff mark which came off after I cleaned it).

I exchanged a few emails with Ueli that day, which were promptly and politely answered. I suggested he send me the 4 mic screws in a small padded envelope by what would be their "first class" mail (which should be faster than parcel shipping). He agreed. He sent me an email the next day saying that screws had been shipped.

He did apologize for the delay and said that SwissPost was pretty much his only choice as UPS shipping would have been $180 (US) and FedEx would have been $150 (US). I did check with both UPS and FedEx and that was an accurate estimate.

The bar is very nicely made, and although I too was concerned about the shipping time, was certainly worth the wait.

I'll post again when the mic screws arrive.

Replacement screws arrived on January 25th. I'm officially a happy camper.

[tapermark2006]

Well excuse me guys for trying save ya a little $$.

FWIW I make next to nothing on my bars. Ask around. I make them because I love to fabricate and I'm a taper. I'm not selling stuff really. Just showing off a bit I guess. Here's my decca tree..

My Decca Tree Array

Sorry creative people annoy you all so much. After all none of you sell anything right? I'll give ya a hint. You sell studio time.

[fifthcircle]

[soapbox] [rant]

I think you're missing the point mark. Gearslutz isn't supposed to be a forum to sell stuff- there is a new product forum for announcements and there is a way that you can issue a press release.

Share with us your designs- I have to say, your decca tree looks pretty good. If I hadn't made my own, something like that would absolutely appeal to me. However, my frustration is seeing what is a helpful forum being used to the personal benefit from sales of others.

Sure. We all sell stuff- those of us that work professionally. That means that we are selling our time. Does our exposure here helping others out bring in work? Perhaps, perhaps not... I can't say that I've ever gotten a gig from being on Gearslutz. I do enjoy sharing what I've learned over the years of having this as my profession. I also enjoy learning about what the others here have done. That is the spirit of the forum... Lets just keep the blatant sales to a minimum.

[/soapbox] [/rant]

--Ben

[Ken K]

My humble apologies to Ueli Wuerth. After ordering this mic bar Nov. 30th (I went back and looked) the Mic bar arrived TODAY, Feb. 7th! The box was virtually destroyed but the mic bar and the 4 screws were still inside and undamaged. It is better then the pictures. Ueli - sorry for putting you through HELL!

Ken Kugler