Originally Posted by scottfa
I hear ya.
I have a bug report email that has gone unaswered for 3 weeks now. Finally 8.3.1 has made my sytem somewhat stable, but that is 5 months after the release!
The company seems intent on pushing me to buy a new DAW software package.
I have been a user since the DOS/ midi only days. Pretty sad.
I've been with them since Pro Audio 9, and am currently at Sonar 6.2.1. I had read people bitching on the forums, and thought they were just isolated incidences... Then, I tried to update to Sonar 8, and experienced the Cakewalk Customer Flogging Machine (CCFM) myself.
At this point, I feel morally bound to do my part to ensure that their bad business practices do not prosper. So, I have promised myself that they will not get another cent of my money, even if they make a software that simulates talent.
The Waves company (who also made my sh## list) has not received another cent from me since they WUP'd me from challenge response to ILOK against my wishes. dfegad
I know the loss of my petty cash is next to meaningless to these companies, but I won't support that crap, just so I know I didn't feed the monster anymore, once I found out it was evil.
Don't even try to voice a complaint on the Cakewalk forum (no matter how legitimate), you will immediately be buried with a bunch of demeaning responses that surely come from cloaked Cakewalk employees, or mindless sycophant Cake-droids.