Bought IRCAM SPAT
recently (3 weeks ago?) for an upmix from 5.1 to 7.1
The description on the site says that's a supported format but I couldn't test it with the demo, as its crippled to stereo only (weird seeing as its mainly a surround plugin??)
Needless to say it didn't work in PT.
Firstly there's no 5.1 to 7.1 version of the plugin available, you need to split your paths keep your LFE seperate and use the 5.0 to 7.0 plugin format, and hey presto, SWOD, crash to desktop on insertion.
Logged it with their support system (a trial in itself, after emailing them and getting no response) have had one response saying they'd fix it ASAP, then asked for an update a few weeks later, no response, once more, no response.
In my last email, I asked for a refund since the plugin which I bought for a specific function didn't work as advertised.
No response from Flux support.
STAY AWAY would be my advice - I heard this from others pre-purchase but was lured in by the appearance of a perfect fit for my needs. Should have listened to the many others who swear to stay away from them as shocking for service.
If they turn over a new leaf and start to listen to clients and response in a timely fashion I'd love to use their products (assuming they get them stable) but right now I'm rather peeved at them.