PT novice with usual stupid problems..

[Patch Morrison]

ok so, after verifying and repairing permissions on my startup disc and my 2 external drives, and doing a clean uninstall of PT and then a fresh re install via DigiDelivery (recommended by the guy at Digidesign tech support) I now just get this when trying to install.



It's helpful that it isn't vague in the slightest, so I can easily pinpoint the problem.

erm...

[Geert van den Berg]

I think you were a bit too fast with deleting certain things.

At this point you're better off with a clean install of your OS and software. (make a clone of this, then you'll be up and running in no time, whenever you install new software and something goes wrong)

Originally Posted by georgia

before you do all that. did you select the disk, then open INFO in finder. If you go to the bottom of the info window there are security settings. Resent EVERYTHING in the disk to worlds read / write access. this has solved a myriad of niggly issues for people in the past. ( also don't use your system drive for anything but the system... do all your recording/editing on a other disk(s) )

cheers
geo

Basically an extension on what Georgia mentioned, in that info window I would enable 'ignore ownership on this volume'. I have set this on all externals that are going to be connected to several computers (or network drives connected to more than 1 computer).

[Patch Morrison]

Cheers for the tips Geert (and everyone else in this thread).

Finally got it working!

When I did the clean uninstall, it trashed the prefs and databases associated with the previous installation attempts, but ignored earlier digidesign databases I found on my drives that related to working on different PT rigs (the studios at my Uni) from a few years ago.

Having trashed those as well, the installation went through fine and all my drives are now valid audio volumes!

Ahhhhh. reliefs...