New HMB 1.1 what´s going on

[jagraba]

I guys, I have just recived a mail whit the Harrison Mixbus update ... and had some problems during installation. f**k ... i was excited whit this... maybe tomorrow ;-)

[tysonviolin]

Originally Posted by jagraba

I guys, I have just recived a mail whit the Harrison Mixbus update ... and had some problems during installation. f**k ... i was excited whit this... maybe tomorrow ;-)

mine installed quickly and easily.

[OMU]

and..?

[MarsBot]

Originally Posted by jagraba

I guys, I have just recived a mail whit the Harrison Mixbus update ... and had some problems during installation. f**k ... i was excited whit this... maybe tomorrow ;-)

I had a problem too. Maybe you're supposed to put in the newest version of Jack before you install the update. I don't think it said this. Please post back if you figure it out :)

[DSpec1]

I own it and didn't recieve the update email.

there is no update link on the Harrison site.

[sonicdefault]

1.1 is crashing my Mac Pro. It presents the Options screen, and when I try to open a project or create a new one, it crashes immediately.


Dual Quad 2.8 Intel
10.6.2
8 gig RAM

-SD

[Seablade]

Folks a couple of things...

1. If you are having issues EMAIL HARRISON! Seriously. They have been very good about support from everyone I have talked to.

2. You can also get on IRC via the Help>Chat or following the URL link in the documentation and get help there if someone is around(Usually is during daylight EST). State you are having a problem, what the problem is and give them a few minutes to get back to you. (Or if I am around I will try to help you out as well).

3. Saying, It doesn't work... doesn't really help track down a problem. State what you are doing, what you expect Mixbus to do, and what it actually is doing. For instance for the above people, what doesn't work? Does the installer not work? Or does it not start up after you have installed?

4. If you want to save time, if Mixbus is crashing, copy and save the text in the crash report window that pops up into a text file, so you can give it to the Harrison folks(Or me if I am around). Likewise it is helpful to have a console log, which is obtained simply by opening a Console (Applications>Utilities>Console.app) and pressing clear before you open mixbus, then just do your thing till you run into the problem and copy and save the contents of that Console to a text file. Both of these allow people to track down the problem much quicker and will likely be the first things asked for.

5. If you didn't receive the email, double check your junk mail folders etc. But yes the link to the updater is absolutely on the Mixbus site. I posted the link in the longer thread already, directly off their site. Actually a straight copy and paste from their site....

New Mixbus Version 1.1 released 12/2/09 ! For details and recent info about Mixbus, click here

6. While noone in particular has mentioned this(Its hard to tell from most of these comments about problems), it is in their instructions... if the Installer is not working, confirm that Mixbus.app is in fact in your /Applications folder and not somewhere else on your hard drive, as that is where the updater looks for it currently.

Seablade

[shmoo2407]

why email Harrison when you can whine about it here?

[Seablade]

Originally Posted by shmoo2407

why email Harrison when you can whine about it here?

Cause it might be nice to fix the issue on occasion:)

Remember, I am not part of Harrison, I can't fix everything. It is much better to email them so they can fix it.

Seablade

[jagraba]

Hei.. sorry... be patient mate, i was excited
yesterday night i was tired (2:00 at spain when tried the installation) and have worked today till 23:00

HMB now works, and yeah, mail Harrison´s they are great guys

i trashed everything and made a clean install (first jack and then HMB 1.0, finally the 1.1 update)

[sonicdefault]

Originally Posted by shmoo2407

why email Harrison when you can whine about it here?

For the record, I did contact support before posting my comment. Presumptions can also be a waste of time.


-SD

[sonicdefault]

Originally Posted by Seablade

Folks a couple of things...

1. If you are having issues EMAIL HARRISON! Seriously. They have been very good about support from everyone I have talked to.

2. You can also get on IRC via the Help>Chat or following the URL link in the documentation and get help there if someone is around(Usually is during daylight EST). State you are having a problem, what the problem is and give them a few minutes to get back to you. (Or if I am around I will try to help you out as well).

3. Saying, It doesn't work... doesn't really help track down a problem. State what you are doing, what you expect Mixbus to do, and what it actually is doing. For instance for the above people, what doesn't work? Does the installer not work? Or does it not start up after you have installed?
...

Seablade

I appreciate your help around here, and I speak only for myself... but this is a discussion board. Commenting on problems with products is a valid reason to post. I do acknowledge that many times the content of such discussions may be ill-conceived or counterproductive. Nonetheless, I think we should all keep a balanced perspective.

For example, I find it worthwhile to see when for whatever reason, many users have similar problems. Contacting support in and of itself is a good thing. But discussions on message boards have a unique benefit of de-mystifying problems, because we can see what other users are experiencing. I realize Harrison seems to have very good support, but as we all know, not all companies are as prompt or descriptive with information.

Kind regards,

-SD

[sonicdefault]

I did a complete uninstall/re-install of both Jack and MB and it now opens successfully. And I did this with the assistance of Harrison support! (applause;)

A word of caution to anyone thinking of uninstalling MB, your original download link may no longer be valid. However, it appears that it was the uninstall of MB which actually helped in my case, because I did everything else I could think of first- including an uninstall of Jack.

I really like the larger GUI. Thanks Harrison guys! As for the overall function, I haven't spent much time with it yet, but so far I'm pleased.


-SD

[Seablade]

Originally Posted by sonicdefault

I appreciate your help around here, and I speak only for myself... but this is a discussion board. Commenting on problems with products is a valid reason to post. I do acknowledge that many times the content of such discussions may be ill-conceived or counterproductive. Nonetheless, I think we should all keep a balanced perspective.

No problem with posting experiences here on my account, good or bad. But it would be nice to have complete experiences, which typically means contacting support of the company first, as this is not really a support forum for them. Yes people like Ben, and Todd, have posted here, but in general they probably would rather take support to the official channels instead as it is much easier for them to keep track of and doesn't require them to go to hundreds of boards, both obscure and not, across the internets.

For example, I find it worthwhile to see when for whatever reason, many users have similar problems. Contacting support in and of itself is a good thing. But discussions on message boards have a unique benefit of de-mystifying problems, because we can see what other users are experiencing. I realize Harrison seems to have very good support, but as we all know, not all companies are as prompt or descriptive with information.

Agreed, posting to a message board can be a great form of community support. However I will say that it is important to clarify to contact support as many new users, believe it or not, will post first and never contact support to get their problem fixed, and just leave with a bad taste in their mouth. That is what I am trying to avoid.

Kind regards,

-SD

Have fun;)

By the way, your specific problem...

I know I have been shown a couple of crashes that looks a LOT like a corrupted download or install, which I believe is happening on occasion and that is why a complete reinstall is working well for those people. A learning experience for people at Harrison now I suppose as this is their first foray into a pure software product I believe;)

Seablade

[OMU]

So, still no freeze function?

[BenLoftis]

Hi OMU,

Thanks for your continued interest in Mixbus.

We didn't feel that the existing "freeze" function would be appreciated because the Harrison channel strip processing must always be on. We removed Ardour's "freeze" and implemented a "Consolidate" function which applies all of the region gain envelopes, fades, and crossfades and renders into a single region on the track. This is one of the few features that we removed from Ardour, but it is likely that in the future we will revisit this.

Best Regards,
Ben Loftis
Harrison Consoles

[OMU]

Thanks for replying.

The freeze for the channels inserts only was the thing I had in mind. I couldn't work without that, especially when we talk about big projects when you have frequently 70 to 100 tracks, and want to use things like Nebula or other cpu intensive processors. Or an offline processing of the audio regions with plugins (I wish Logic had that too..).

[robot gigante]

I also had to trash and reinstall, although I am still using an older version of Jack because the new version doesn't play nice with this stupid digi interface. Works fine with still some crashes so far, plugin presets are now showing up etc.

Input trim on the master and the yellow limiter display are welcome changes, thanks! It's a lot easier to gain stage the master bus now.

The only real problem I've had is that it wouldn't read the latency on my hardware inserts thus far. Not sure if it is the older version of Jack or if I'm doing it wrong or something to do with the digi driver, I'll try some more tests.

OMU, have you gotten Nebula to work in Mixbus??

[robot gigante]

Originally Posted by OMU

Thanks for replying.

The freeze for the channels inserts only was the thing I had in mind. I couldn't work without that, especially when we talk about big projects when you have frequently 70 to 100 tracks, and want to use things like Nebula or other cpu intensive processors. Or an offline processing of the audio regions with plugins (I wish Logic had that too..).

+1, I agree.

[Seablade]

Originally Posted by robot gigante

I also had to trash and reinstall, although I am still using an older version of Jack because the new version doesn't play nice with this stupid digi interface.

Is this the one that is hosted on Harrison's website? If so please let them know about it, I know part of the reason for a new release of JackOSX this quick would be specifically in dealing with Digi's interfaces.

Works fine with still some crashes so far, plugin presets are now showing up etc.

Great, I was really wondering what was going on with your plugin presets. I am a bit worried about the crashes you are experiencing though, so please make sure you email Harrison about them.

Input trim on the master and the yellow limiter display are welcome changes, thanks! It's a lot easier to gain stage the master bus now.

Completely agree with that on my end;) Luckily I have been testing it for some time now.

The only real problem I've had is that it wouldn't read the latency on my hardware inserts thus far. Not sure if it is the older version of Jack or if I'm doing it wrong or something to do with the digi driver, I'll try some more tests.

I don't believe your version of Jack will make a difference, are you making sure to press the button in the insert editor window?

Seablade

[robot gigante]

Originally Posted by Seablade

Is this the one that is hosted on Harrison's website? If so please let them know about it, I know part of the reason for a new release of JackOSX this quick would be specifically in dealing with Digi's interfaces.

Wait, so the new version of Jack that you get through Harrison's site is supposed to work with Digi's interfaces? I couldn't get it to work. The older version that I reinstalled seems OK.

Originally Posted by Seablade

I don't believe your version of Jack will make a difference, are you making sure to press the button in the insert editor window?

Yes, it wouldn't register anything when I did. I'll keep trying, may have been an error on my end.

I have reported some of the bugs/crashes to Harrison, will continue. Honestly it's not terrible but I still get at least a couple per mix session.

[Seablade]

Originally Posted by robot gigante

Wait, so the new version of Jack that you get through Harrison's site is supposed to work with Digi's interfaces? I couldn't get it to work. The older version that I reinstalled seems OK.

Yes, fixing a bug in Jack actually revealed that issue IIRC. Stephane had to work around it to deal with Digi's drivers, and I am fairly sure that version should be working with Digi's hardware, but could be wrong.

I have reported some of the bugs/crashes to Harrison, will continue. Honestly it's not terrible but I still get at least a couple per mix session.

Ouch, I would consider that bad myself. I rarely get crashes and the ones I do get they usually fix fast and I don't see again(Or else me beta testing wouldn't do much good;).

Seablade

[jagraba]

yesterday i was playing for 2 hours with the new HBM 1.1 and my Digi002 (Jack 0.85, OSX 10.5.8 on MBP 3.1 and UAD2 solo-laptop) .... I LOVE this beast, it sounds incredible.
... recording 16 channels whit some UAD plugins @ 44.100 and 256 buffer everything seems OK.... I had too many crashes on exit, and notice a bug on channel 1 (after mixig for 1/2 hour, the only way i can acces to the 4 mixbusses sends on channel 1 was the option channel -the dot at the bottom-) but anyway... HMB rock´s... i´m 90% of my time on PT , and I see myself mixing on HBM in the future.

[ProducerBoy]

Originally Posted by jagraba

yesterday i was playing for 2 hours with the new HBM 1.1 and my Digi002 (Jack 0.85, OSX 10.5.8 on MBP 3.1 and UAD2 solo-laptop) .... I LOVE this beast, it sounds incredible.
... recording 16 channels whit some UAD plugins @ 44.100 and 256 buffer everything seems OK.... I had too many crashes on exit, and notice a bug on channel 1 (after mixig for 1/2 hour, the only way i can acces to the 4 mixbusses sends on channel 1 was the option channel -the dot at the bottom-) but anyway... HMB rock´s... i´m 90% of my time on PT , and I see myself mixing on HBM in the future.

I didn't get an email, so I'll be hitting up the link. Good to hear your UAD2 is running with HMB. That was my number one problem with it. If this update will let me use my UAD-2 with HMB, then I'm off to the races. If not, then HMB will continue to collect virtual dust. *fingers crossed*

[Rusty Cage]

Originally Posted by jagraba

yesterday i was playing for 2 hours with the new HBM 1.1 and my Digi002 (Jack 0.85, OSX 10.5.8 on MBP 3.1 and UAD2 solo-laptop) .... I LOVE this beast, it sounds incredible.
... recording 16 channels whit some UAD plugins @ 44.100 and 256 buffer everything seems OK.... I had too many crashes on exit, and notice a bug on channel 1 (after mixig for 1/2 hour, the only way i can acces to the 4 mixbusses sends on channel 1 was the option channel -the dot at the bottom-) but anyway... HMB rock´s... i´m 90% of my time on PT , and I see myself mixing on HBM in the future.

Great to hear. I'm also running UAD2 SL on a MBP and trying to get Mixbus 1.1 to play. Running a buffer of 512, I can instantiate UAD plugs on the individual tracks, but hit a major bug when I slapped a Trident EQ on one of the busses. It may have been the setting I used, or a problem with just that plug, or the buffer size. I haven't had the time to tinker with it to isolate the problem, but I'll get around to it. I'm loving the sound of this thing, and adding UAD plugs to it just takes it through the roof.

[monstrejumo]

Well really great, but I have some issues/questions :

1) FADER SIZE FOR BIG SCREENS :

they advertise that 1.1 allows bigger faders for big screens, but I don't see any option anywhere... the faders are really little on my 24"... the space is vastly occupied by the pre and post insert black slots... that I use so little, I'd better be able to resize at will???

any clue on how to resize the faders and meters???

2) TEMPO:

I have imported tracks for a song at 140. the new session is at 120, then I enter the new 140 BPM, but NO. the TEMPO text becomes something like "1$$", and nothing changes in the "bars:beats line", that stays at 120.

3) CPU is crazy while exporting at 24bits 44khz wav, hitting 130%, making my macbook 2,4ghz' fan going nuts for a minute.

Hope it's safe for the computer...

4) SNAPSHOTS :

switching snapshots is weird. It works OK, but ardour seems to need to RELOAD the audio files. It's quick, but not as quick as I'd like it to be, it's not really easy to A/B with this option. maybe it was not designed for that purpose, but it would be great if it was much more quick (not having to reload everything!!)


Anyway, it's a pleasure to mix with HMB. And I had never experienced pleasure while mixing in my usual DAW (ableton live, I know, not really designed for mixdowns...)

cheers