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Old 17th March 2008, 03:52 AM   #181
arimaka
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I did a few days ago. Haven't heard from them yet.

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Let me know next week if there is still no response. I have direct contact with someone there and he has been extremely helpful.
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Old 17th March 2008, 06:35 PM   #182
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I'm passing for now... BUT

You know, I have been watching this thread since is first posted, and seriously considered getting the MC Mix, but decided against it. I'll revisit this in a few months after Euphonix or Apple have gotten things worked out. For now I'm sticking with an original HUI that I just picked up that was NEW in the box. Yeah NEW . I got it for basically the same price that all the 5+ year old ones that are going for, but mine won't have any fader issues for a few years. The lack of a proper control room monitoring setup has also been an issue for going to the MC Mix. I know that the MC Control will have some monitoring facilities, but AFAIK it is just a software hook to your sound output device. Anyone want to chime in on that?

Also, has anyone thought of using an older/unused pc to drive the MC Mix from? You could hook up a system in a closet with an ethernet plug and run the Euphonix software on it to offload the system drain. You could then just run the Euphonix client on your main mix system to listen to the "server" computer in the closet via ethernet. Anyone???
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Old 17th March 2008, 08:00 PM   #183
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Let me know next week if there is still no response. I have direct contact with someone there and he has been extremely helpful.
Thanks. :)
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Old 18th March 2008, 05:32 AM   #184
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Cable management

Hello All,

Aesthetically speaking, one of the things I really disliked about the Mackie was the fact that each unit required two cables going to it –*a MIDI and a power.

Did Euphonix think of cable management with this design? I have an Argosy desk that I'd rather not drill 8 holes into to hide the cables.

Does power strap together when you connect two units? It looks as though each needs to run its own cat5 which makes sense however.

Is there any kind of back compartment in which cables can run? When you look at their marketing shots, you don't see any cables. That's exactly what I'd hope for.

I don't intend to raise them so tucking them under the units won't be a likely option for me.

Any thoughts/advice would be really appreciated!


Thanks,

Mike
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Old 18th March 2008, 06:56 PM   #185
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Originally Posted by wazzitmedia View Post

Also, has anyone thought of using an older/unused pc to drive the MC Mix from? You could hook up a system in a closet with an ethernet plug and run the Euphonix software on it to offload the system drain. You could then just run the Euphonix client on your main mix system to listen to the "server" computer in the closet via ethernet. Anyone???
Windows is not yet supported.
And the Ethernet traffic or the processorusage is not the problem IMHO.

I guess it will take some time on apple side until everything works fine.
Euphonix seems to be pretty fast in updating.
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Old 18th March 2008, 07:03 PM   #186
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Hello All,

Did Euphonix think of cable management with this design?
Mike
Just 2 cables in the back.
Power is 90 degree, ethernet is straight.

As long as they do not integrate an ethernetswitch in McControl, there wil be 4 ethernetcables.

+1 for a solution to connect all units to one powerchord.
But you can custom-build that, no?

David
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Old 18th March 2008, 07:05 PM   #187
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Just checked out with Euphonix support whats causing my Nuendo/McMix delay-trouble.

It is the Steinberg dongle!

So itīs passed on to Steinberg support now.


Euphonix support is great!



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Old 18th March 2008, 11:22 PM   #188
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So here are a few pics of mine.
Rashad! This is an incredible setup!
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Old 18th March 2008, 11:55 PM   #189
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Rashad! This is an incredible setup!
+1 on that desk Rashad (not to mention the gear)... very sweet man.

Did you / local carpenter build it?
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Old 18th March 2008, 11:56 PM   #190
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Originally Posted by davidd View Post
Just checked out with Euphonix support whats causing my Nuendo/McMix delay-trouble.

It is the Steinberg dongle!

So itīs passed on to Steinberg support now.


Euphonix support is great!



David
Now you have me wondering if the iLok is causing some of the "disconnect/frozen surface" trouble. I added that note (that I had an iLok) to my support ticket.
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Old 19th March 2008, 01:46 AM   #191
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Now you have me wondering if the iLok is causing some of the "disconnect/frozen surface" trouble. I added that note (that I had an iLok) to my support ticket.
Well, you donīt have an eucon-licence on your ilok.
But thatīs supposed to cause the trouble.
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Old 19th March 2008, 01:58 AM   #192
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Originally Posted by davidd View Post
Just checked out with Euphonix support whats causing my Nuendo/McMix delay-trouble.

It is the Steinberg dongle!

So itīs passed on to Steinberg support now.


Euphonix support is great!



David
Do you have Yamaha Studio Manager installed? I know thats caused problems with iLok apps before...
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Old 19th March 2008, 03:11 AM   #193
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I think I'm going to have to buy some Mackies again. Some of these issues can be fixed for me, maybe added as preferences into EuCon if Euphonix wants, but I can't count on that happening, and as much as I love the superior feel and speed and feel of the ALPS faders, and the the gorgeous OLEDs, as a progammer/producer I really am not that concerned about turning my DAW into a console -- it's cool you can do so much from the Mix that is tougher or impossible to do on the Mackies, but I don't think I'll really use the MC's for their full intended purpose. There's a lot of functionality there that I don't totally need, and some rather basic functionality that I'm missing, so I think I'm going to have think about getting some Mackies again. Actually I've been thinking about it for a week, I just haven't wanted to deal with it yet. <Sigh>

Free
You forgot to mention the fact that the display doesn't display the volume level. In order to see the number you have to hit a button. I rely on seeing the number before I touch the fader so I know what to go back to if I don't like the level change. Having to a button every time is a complete drag. I agree with all your other concerns and believe it's a good to go back to the Mackies. I was considering "upgrading" my Mackie system, but after seeing and reading about the problems I'll stick with the Mackies which are still the best Logic surface.
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Old 19th March 2008, 03:50 AM   #194
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Rashad! This is an incredible setup!
Thanks, i'm really happy with it. Now if I can just get 100% stability out of my mc's that would be great.
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Old 19th March 2008, 04:01 AM   #195
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+1 on that desk Rashad (not to mention the gear)... very sweet man.

Did you / local carpenter build it?
I actually did the work myself, but by no means do I claim the title carpenter, strictly producer/engineer on a budget.
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Old 19th March 2008, 05:14 AM   #196
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Major problem solved, and other promising news.

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I wasn't going to post anything, lest I come off as some kind of Mackie-lover/complainer, but since you asked...

2) Pressing the select button automatically pulls up the first plugin instance on a track. There appears to be no preference to disable this behavior. I used the select buttons on the Mackies strictly for track navigation in the Arrange window, just direct dialing tracks to my heart's content without having to touch the mouse or keyboard. The MC Mix can of course do this, but opens a plug in every time (if one is instanciated in slot 1), and hitting "V" to hide the plug or eventually, having to close it with the mouse is really irritating. (Euphonix has not responded to me on this issue yet as to whether this is a bug or a feature -- if I am missing something here, someone please tell me; I have read the manual and perused the EuCon prefs to no avail.)

Free
Good news here for Logic users. I discovered today after digging around Logic for a bit that (even though I had swore I did in fact delete them when I sold my Mackies) the MCU, XT and C4 were still in the control surface setup window in Logic -- this was causing the problem of opening the first plugin or soft synth on a track when selecting a track via the MC Mix in PAN mode. So I deleted them and, lo and behold, pressing select no longer opens the first plugin instance on a track. Awesome. Anyone making the switch from the Mackie protocol to EuCon, be aware you should ditch your surfaces from the setup window.

I was hoping this would fix the "return to track one in the arrange and on the Mix when re-ordering/hiding tracks" problem I cited, but it did not. However, I feel better about some of these issues being addressed thanks to an email a Euphonix rep sent me based on my "seller's remorse" post.

Here is some of our exchange:

<quote>

Q: On the Mackie Control Pro surfaces I replaced with the MC Mix, when a track was solo'ed, all the other tracks' mute buttons would flash on & off. There was at least one occasion on the last project I was working on with the MC Mix where, coming in the next day, I restarted my Mac Pro and Logic Pro because I thought there was something wrong with my audio interface because my project was playing but I wasn't hearing audio. There was simply a track solo'ed a couple banks down and I had to bank down to find it. So the MC Mix does not have something similar to Mackie's "rude solo light." I know you're not really interested in what Mackie's doing, but I imagine you're going to be getting a lot of their customers who like this kind of feature, myself included: having the MC Mix alert me visually that a track I can't see in the current bank is solo'ed by having the track on buttons flash on & off. It looks like having overviews of the tracks via the MC Control screen will solve this problem (hard to say from the picture on the website though -- do the track icons on the screen change to a different color if solo'ed, or do they blink?) but what if one doesn't have the MC Control? I would love to see implementation of this feature into the Artist series.

A: Currently this is Application dependent. For example: in HUI mode (ProTools) the ON buttons flash letting the user mode know that there is a track solo'd in the project. Logic does not do this unfortunately. I have forwarded this to development. It is a great idea to have this in Logic....

Q: I realize one of the features of EuControl and the Artist series is that one can control multiple apps from one surface. Indeed, having control of the mix in Ableton Live when I flip over from Logic will be very cool and useful. But there are times when I still need to have control of Logic's transport when I flip over to Live, or similarly when I'm working in Symbolic Sound's Kyma software. Just to still be able to trigger stop and start in Logic without switching out of the software I'm working in is important, and was actually a selling point for me when I first used my first control surface a couple years ago. Can you please add the ability to "force connect" the Artist series to Logic when switching to other user-defined applications?

A: This is a standard feature on the MC Pro series called "Locking" and is already spec'd for the Artist series. It will be implemented in the near future for certain.

Q: ...I love so much about the MC Mix, particularly the superior faders' feel and resolution, and the OLED displays are gorgeous....

A: NOTE: we are also finishing up a firmware update that will address fader movement and accuracy. This should be ready within a week or so.

<end quote>

I'm really impressed with Euphonix' support and desire to keep a customer happy, and frankly, keep a customer a customer. Based on this exchange, my select buttons/Logic now not driving me insane, and their openness to suggestions for future revs of Artist EuCon, I'm going to stick with the MC Mix for awhile and see where the software goes and how the MC Control works out. I'm going on the road for two months, so I have time to see how the first growing pains of that unit shake out via this thread, I'm sure.

Come to think of it -- I never would have implemented a Mackie Control into my mobile rig -- but the svelt size of the MC Mix might do just nicely in a hotel room. (Talking himself into preferring his select buttons between the faders :)

Free
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Old 19th March 2008, 05:24 AM   #197
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Good news here for Logic users. I discovered today after digging around Logic for a bit that (even though I had swore I did in fact delete them when I sold my Mackies) the MCU, XT and C4 were still in the control surface setup window in Logic -- this was causing the problem of opening the first plugin or soft synth on a track when selecting a track via the MC Mix in PAN mode. So I deleted them and, lo and behold, pressing select no longer opens the first plugin instance on a track. Awesome. Anyone making the switch from the Mackie protocol to EuCon, be aware you should ditch your surfaces from the setup window.

I was hoping this would fix the "return to track one in the arrange and on the Mix when re-ordering/hiding tracks" problem I cited, but it did not. However, I feel better about some of these issues being addressed thanks to an email a Euphonix rep sent me based on my "seller's remorse" post.
I'm glad the plugin issue is solved for you. I hadn't seen it myself but I wasn't sure how to go about approaching the issue (mainly because I didn't want to inadvertently change any settings and have the same issue crop up!) But having never had/used/owned any Mackie controls I guess I was both saved from this as well as knowing what I might be missing. (And after my horrid experience with several 1604-VLZ Pros, I vowed to never buy a Mackie product again - a promise Euphonix has allowed me to keep!)

I fully agree that the "back to home" behavior when moving things around is a little annoying. Right now I just make sure to re-click on the track I was moving around with the mouse and the MC Mix re-focuses back to the correct/desired track.

And although I continue to flog this horse, I too am very impressed with Euphonix's response and continued/constant updating. It's these early days that will make or break a product and I've been using mine all day (7 consecutive hours) with only 3 "freezes/disconnects." So all in all as long as things keep improving (and really they are pretty damn good for an initial release of such a complex product) I'd say I haven't been disappointed.
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Old 19th March 2008, 01:44 PM   #198
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Originally Posted by yoink
I too am very impressed with Euphonix's response and continued/constant updating. It's these early days that will make or break a product and I've been using mine all day (7 consecutive hours) with only 3 "freezes/disconnects." So all in all as long as things keep improving (and really they are pretty damn good for an initial release of such a complex product) I'd say I haven't been disappointed.[/quote]



What Yoink Said

Its the price we pay to stay cutting edge, sure there are some growing pains (anyone seen Apple around lately?) but at the end of the day, these are really some cool control surfaces, if mine do happen to drop out, the upside is it only takes about 30 seconds to get them back up, all without having to stop the sequencer. (not saying dropouts are acceptable). I honestly cant stress enough though that the feature set (multi applications and dual workstations Target faders and future touchscreen control etc.. are amazing and well beyond anything that the mackies offered and I have used the mackies for a couple of years now. And they look waaay better than the mackies. But as always YMMV.
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Old 19th March 2008, 05:10 PM   #199
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You forgot to mention the fact that the display doesn't display the volume level. In order to see the number you have to hit a button. I rely on seeing the number before I touch the fader so I know what to go back to if I don't like the level change. Having to a button every time is a complete drag. I agree with all your other concerns and believe it's a good to go back to the Mackies. I was considering "upgrading" my Mackie system, but after seeing and reading about the problems I'll stick with the Mackies which are still the best Logic surface.
ok so when you move the faders you can see the value. When you are not touching the fader you can see the Track name and whatever control the knobs are set to etc.. also track numbers if you set it to do so.

I can understand that mixes look better in numbers (sarcasm) and that putting faders to just the right value is key ;) Personally I like the way the values are displayed, the little OLED meters are great for seeing where there is signal, etc.

Maybe a preference for the displays would be a nice touch, but seriously...
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Old 19th March 2008, 07:51 PM   #200
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I can understand that mixes look better in numbers (sarcasm) and that putting faders to just the right value is key ;) Personally I like the way the values are displayed, the little OLED meters are great for seeing where there is signal, etc.

Maybe a preference for the displays would be a nice touch, but seriously...
Personally, I think occasionally mixes do look better in numbers. Particularly when the MC Mix' faders are prone to nudging when going for the in-between select buttons and you want to put the fader back to where it was, say when you already have a great mix dialed but aren't commiting to vol automation yet.. Looking at the fader value immediately before you hit a track select button would be helpful. There are values on the faders in Logic for a reason, why not on the control surface? I do miss that from the Mackie controls as as well. I understand that having PAN visible in the display does verify what mode the rotary encoder is in, but it seems kind of like it's taking up a lot of space on every channel & maybe they could squeeze in a volume value next to that word, or just use the letter "P." I'll send a feature request to Euphonix for this option.

Free
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Old 20th March 2008, 06:21 PM   #201
Dennis Nedry
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Quick question about the MX Mix here.

I'm wondering- when you hook these units physically together (as described in the manual), how strong is the connection? Is it strong enough to survive multiple units being moved as a single surface (together), or just strong enough to hold them together on a flat surface?

-DN
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Old 20th March 2008, 06:25 PM   #202
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Quick question about the MX Mix here.

I'm wondering- when you hook these units physically together (as described in the manual), how strong is the connection? Is it strong enough to survive multiple units being moved as a single surface (together), or just strong enough to hold them together on a flat surface?

-DN
Not intended for movig around together IMHO.
I screwed 2 together and had to carefully turn them around...

David
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Old 20th March 2008, 09:51 PM   #203
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Not intended for movig around together IMHO.
I screwed 2 together and had to carefully turn them around...

David
What David said +1
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Old 20th March 2008, 10:06 PM   #204
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So here are a few pics of mine.
Didn't notice this before... whats the little blue glowing knob deal next to your mouse?
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Old 20th March 2008, 10:21 PM   #205
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Didn't notice this before... whats the little blue glowing knob deal next to your mouse?
It's a griffin powermate - a usb device that looks like a giant volume knob but can do a bunch of fun things.

Griffin Technology: PowerMate
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Old 21st March 2008, 01:51 AM   #206
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It's a griffin powermate - a usb device that looks like a giant volume knob but can do a bunch of fun things.

Griffin Technology: PowerMate

What yoink said I use mine to scroll around arrange windows in logic and protools.


Today was a good day with the MC's. I installed a new drive in the computer, loaded protools 7.4 for the first time and reinstalled logic 8.1 and the mc's didnt drop out today.
(ELASTIC TIME IN PROTOOLS IS CRAZY COOL!!)
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Old 21st March 2008, 02:06 AM   #207
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OLED's - Oh No!

First off let me say I LOVE Euphonix - they make may favorite desks hands down.

But I'm interested/worried about the use of OLED displays - I've seen nothing but problems with them, they have a reputation of dying real quick (months not years). Maybe Euphonix have found a decent supplier - if so, anyone know who they use? If not - I expect to see a lot of failures in the coming months.

What kind of warranty are they giving with this unit?
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Old 21st March 2008, 03:39 AM   #208
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I'm the second guy having the delay in cubase! I posted that earlier.

So far you have to units experiencing the same issues i had had on mine. So that makes 3 units with the same issue. as i posted earlier, i do suppose that either there were some defective units in this batch or you computer and mine have the exact same hardware (or software) causing conflicts - which i think less likely.

Orlando
I tested my units with Euphonix - they are ok.
It is most likely a dongleproblem, so now syncrosoft is in charge to fix it.
Get in touch with them, too.

Best
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Old 21st March 2008, 09:43 PM   #209
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I heard from a Euphonix dealer that you can add more than 4 banks of 8 faders to get more physical faders but it's a bit buggy. Anyone else heard anything about this and if it's possible to force more faders out.





Also is it possible to run the MC Mix and just a C4 Pro without having an MCU.
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