Anyone get their little Euphonix yet? - Page 11

davidd · 22nd April 2008, 09:20 PM

I just want to say - again - that from how I experienced the team of Euphonix,
on phone and personally, I´m still very confident in the company and the Artist series.

If I would have been satisfied with Mackie, I would have bought them years ago.
To wait a couple of months until things are sorted out here doesn´t really hurt.

No problem with patience here ..

david

davidd · 22nd April 2008, 09:22 PM

Quote:

Originally Posted by Slogun

Jeeezz! No I have not nor had such delay.

Thats VERY interesting, as I have the written clear statement of Steinberg, that ALL dongles/licences sold with Cubase/Nuendo had this problem, and it was fixed for version 1.0.4 of Eucon adapter...

hednoize · 22nd April 2008, 10:37 PM

Quote:

Originally Posted by yoink

I just got a note from Euphonix (my 4th in 1 24 hr period.)It seems that they really are on top of things. Claiming all sort of improvements that should be released in about a week.
.

Thanks for the info. I guess we'll see what the the next release brings...

Free

davidd · 23rd April 2008, 12:57 AM

This info just arrived from Euphonix:

V 1.0.5 on it´s way with big Logic improvement.
Firmware update arriving soon to adress fader-oscillation.

All this in the next 2 weeks!

David

Slogun · 23rd April 2008, 09:24 PM

Quote:

Originally Posted by davidd

Thats VERY interesting, as I have the written clear statement of Steinberg, that ALL dongles/licences sold with Cubase/Nuendo had this problem, and it was fixed for version 1.0.4 of Eucon adapter...

I have no idea what makes my setup special but I really tried to provoke it today... no banking delay whatsoever?!

More faders with jitter was my only conclusion from this 'test'.
And there's more, I'm still on 1.0.3 actually (makes me even more

)

stealthmode · 23rd April 2008, 09:37 PM

Quote:

Originally Posted by Slogun

I have no idea what makes my setup special but I really tried to provoke it today... no banking delay whatsoever?!

More faders with jitter was my only conclusion from this 'test'.
And there's more, I'm still on 1.0.3 actually (makes me even more

)

Which Cubase you using?

Slogun. · 23rd April 2008, 11:34 PM

Quote:

Originally Posted by stealthmode

Which Cubase you using?

The one made by Steinberg.

Slogun · 24th April 2008, 09:47 PM

Quote:

Originally Posted by Slogun.

The one made by Steinberg.

Ok, who's joking with me?! Who are you?

You are using my nick with a dot afterwards, same avatar and you're using the links to my websites.
WTF are you trying to prove?

BTW. Stealthmode Cubase 4.1.3

Benedict · 2nd May 2008, 03:33 PM

My Euphonix arrived today - it is my first ever midi controller

I am using it with Ableton Live. So far it is only recognising the first 8 channels, dunno if this is a limitation of mackie mode or a bug. Any ideas?

mostlykeys · 2nd May 2008, 04:01 PM

I have been keeping up with this thread after a small - i think warranted - rant and have got to say that i am happy to see more than one individual come out about the issues they are having. For a while i thought myself and another slut were the only ones with issues. The response from Euphonix seems to have been accelerated probably due to this thread. I'll probably try the mc mix/control again sometime next year, once all the issues have been worked out. I really like the MC Mix.

Orlando

davidd · 3rd May 2008, 01:32 PM

Quote:

Originally Posted by Benedict

My Euphonix arrived today - it is my first ever midi controller

I am using it with Ableton Live. So far it is only recognising the first 8 channels, dunno if this is a limitation of mackie mode or a bug. Any ideas?

Did you install the latest drivers, and read the McMix Setup Guide?

That should help!

David

Benedict · 4th May 2008, 03:10 PM

Quote:

Originally Posted by davidd

Did you install the latest drivers, and read the McMix Setup Guide?

That should help!

David

I did. I ended up, re doing it all from scratch and was ok. However,it is now fooked. I cant even switch the unit on.

Just wondering, can you switch on the unit without a connection to the mac? I have tried to check if it is hardware problem and it doesn't light up (the power block light is on) so there is juice going into the controller.
Would you be so kind to try it and let me know if the controller at least switches on please with the network cable removed.

stealthmode · 4th May 2008, 07:08 PM

Quote:

Originally Posted by Benedict

I did. I ended up, re doing it all from scratch and was ok. However,it is now fooked. I cant even switch the unit on.

Just wondering, can you switch on the unit without a connection to the mac? I have tried to check if it is hardware problem and it doesn't light up (the power block light is on) so there is juice going into the controller.
Would you be so kind to try it and let me know if the controller at least switches on please with the network cable removed.

Make sure the cable that goes to your wall is totally plugged into the power supply box. Even though the green light is on sometimes it's not plugged all the way in and can cause problems. It's in the FAQ on the Euphonix website.

hednoize · 4th May 2008, 10:01 PM

Quote:

Originally Posted by stealthmode

Make sure the cable that goes to your wall is totally plugged into the power supply box. Even though the green light is on sometimes it's not plugged all the way in and can cause problems. It's in the FAQ on the Euphonix website.

I also had this problem initially on my MC Mix, didn't have it plugged in all the way, so definitely check it.

However in my case my first MC Mix had major power issues. After only a couple hours of use and repeated lockups and restarts of the unit, the unit stopped turning on (It should indeed turn on without the cat5 cable attached) and I had to get a new unit.

If the AC is fully plugged in and it doesn't start up, call Euphonix (or return it to your retailer).

Free

Benedict · 5th May 2008, 10:06 AM

Thanks for the info guys. Looks like the unit has bricked.

I called tech support this morning and they confirmed that there is a power unit issue so I am sending it back :(

drbob1970 · 5th May 2008, 11:02 AM

It looks like, on top of the software bugs, there's a hardware reliability problem... I hope Euphonix will improve this in the coming batches.
Anyone got a chance to test the MC control yet?

Cheers

MeloManiac · 5th May 2008, 04:40 PM

Hi.

I just got my unit (MC Mix) and just toying around with it. It seems there is no way to adjust what kind of tracks it shows or define BANKS of tracks you can nudge/bank through? For instance I would like to set it up so it only controls my Audio+Bus tracks and not follow my selections in Logic, and giving me the ability to bank through the exact tracks I want to control. This seems impossible at the moment. The only thing I can do is to assign it to 8 specific tracks and that's it?! I hope they change this in an update...

stealthmode · 5th May 2008, 07:45 PM

Quote:

Originally Posted by MeloManiac

Hi.

I just got my unit (MC Mix) and just toying around with it. It seems there is no way to adjust what kind of tracks it shows or define BANKS of tracks you can nudge/bank through? For instance I would like to set it up so it only controls my Audio+Bus tracks and not follow my selections in Logic, and giving me the ability to bank through the exact tracks I want to control. This seems impossible at the moment. The only thing I can do is to assign it to 8 specific tracks and that's it?! I hope they change this in an update...

Use the assign window in EuControl to "lock" tracks from logic to the MC Mix.

Then go into the Aux mode to control busses. No matter how you bank the locked tracks will stay there. You can even name and save the fader lock setup with your logic project.

Then when you have multipel layouts or "lock setups" you can switch between them like banking.

RTFM

MeloManiac · 5th May 2008, 08:13 PM

Quote:

Originally Posted by stealthmode

Use the assign window in EuControl to "lock" tracks from logic to the MC Mix.

Then go into the Aux mode to control busses. No matter how you bank the locked tracks will stay there. You can even name and save the fader lock setup with your logic project.

Then when you have multipel layouts or "lock setups" you can switch between them like banking.

RTFM

Right, but that's not what I am asking. I would like to assign, say, 20 specific tracks to the MC Mix that I can then bank through as I want, without having to go through the tracks I don't need. As far as I know you can't bank through layouts (EuCon layouts).

MeloManiac · 5th May 2008, 09:27 PM

BTW anyone got MC Mix working with Logic 7.2.x? I can't seem to make it work. It doesn't show Logic in Eucon control panel and obviously Logic doesn't recognize it either.

remixDr · 5th May 2008, 10:28 PM

Hello,

The very well working EUPHONIX support send me today (05.05.2008) this message:

"We're releasing the combination firmware/software update in a couple of
days that will fix this problem and many others.

You can let your customer know that it will release this week!"

By the way, I came from Mackie Pro Controls (4 Units). And I'm happy about my
2 MC MIX and the coming MC Control. Sometimes The MC MIX Loose the Connections under Logic Studio (EUCON 1.0.4). So I have had to go again in The EUCON Setup but they are not gone (like the Mackies). And sometimes I've the Fader Shake Problem....
But they working very fast (miles away from mackie for me).

I Hope they fix the Problems.....

MeloManiac · 5th May 2008, 11:25 PM

BTW another issue. Almost every time I boot my Mac up I get the "couldn't bla bla, turn the unit off bla bla" message, and I have to turn it off, back on again and go into the Eucontrol and add the device to the list, then it works again. I have the unit connected directly to my Mac Pro's Ethernet 2 port. Any clues?

MeloManiac · 6th May 2008, 12:24 AM

Oh here's a real bummer... I did just a little testing with the unit and the movement of the faders when playing back is totally unacceptable. With just two faders moving it makes a lot of noise because it only updates maybe 3-4 times a second, so instead of a lot of fine movement I get a few big steps

Anyone else getting non-smooth fader movement? This is in Logic 8 btw.

MeloManiac · 6th May 2008, 12:43 AM

Quote:

Originally Posted by MeloManiac

Right, but that's not what I am asking. I would like to assign, say, 20 specific tracks to the MC Mix that I can then bank through as I want, without having to go through the tracks I don't need. As far as I know you can't bank through layouts (EuCon layouts).

OK I found a fine solution for this is just to not let the MC Mix follow the track selection in the host program. This way I have a much better control over which tracks to automate or not:)

Artist Support · 6th May 2008, 12:47 AM

Quote:

Originally Posted by MeloManiac

Oh here's a real bummer... I did just a little testing with the unit and the movement of the faders when playing back is totally unacceptable. With just two faders moving it makes a lot of noise because it only updates maybe 3-4 times a second, so instead of a lot of fine movement I get a few big steps

Anyone else getting non-smooth fader movement? This is in Logic 8 btw.

MeloManiac,

Because you did not respond to my PM, I am addressing your concerns publicly.

Download and install 1.0.4 from our website. Make sure the disc that shipped with your MC Mix is not in your disc tray. If the disc was in your disc tray, uninstall EuControl. Remove the disc, then install 1.0.4

Upgrade Logic to 8.0.1

Make sure your Artist Series control surface is connected to Ethernet port 1 on your Macintosh. If you are still experiencing issues, prioritize Ethernet port 1 in your network settings. For trouble shooting purposes, do the following: Check the Euphonix preference pane and set Ethernet port 1 as your Network Interface. Disable Airport.

This week we will be releasing EuControl 1.1.1, which will work with MC Mix and MC Control. This release is a combination firmware/software release, and addresses issues some users have experienced with fader movement and accuracy. It also speeds performance with Logic 8.0.1, and contains many other feature implementations and bug fixes.

Going forward, please contact me via PM or at my personal email address-which I sent you via PM-with any questions or concerns.

Best Regards,

JC Haydon
Product Specialist
Euphonix Inc

Raven11 · 6th May 2008, 01:06 AM

Quote:

Originally Posted by MeloManiac

Right, but that's not what I am asking. I would like to assign, say, 20 specific tracks to the MC Mix that I can then bank through as I want, without having to go through the tracks I don't need. As far as I know you can't bank through layouts (EuCon layouts).

dude - re-arrange the tracks in your DAW then.

Then use the 48 layouts to call up the tracks you want when you need them...

this is really not that hard.

MeloManiac · 6th May 2008, 01:08 AM

Hi JC.

I did write you an email shortly after I got your message here (great support btw!). 1.0.4 was installed as you describe, I am using the newest Logic etc. But I will try changing ethernet ports and connect the Mix to port 1 instead of 2 as it is connected now. Sounds great about the next update too. Congrats on a potentially very cool product, if you get the kinks worked out

Raven11 · 6th May 2008, 01:08 AM

ok these little guys dont make my breakfast - but they have tools that allow you to work in ways no one has done before.

Holding my breath for the Firmware now!

still loving them!

MeloManiac · 6th May 2008, 01:09 AM

Quote:

Originally Posted by Raven11

dude - re-arrange the tracks in your DAW then.

Then use the 48 layouts to call up the tracks you want when you need them...

this is really not that hard.

As I wrote, I found a fine solution. My tracks are arranged as they should, thank you, and having to go back and forth between Logic and the EuControl to choose and recall different layouts every couple of minutes is not an option.

davidd · 6th May 2008, 02:05 PM

Quote:

Originally Posted by MeloManiac

As I wrote, I found a fine solution. My tracks are arranged as they should, thank you, and having to go back and forth between Logic and the EuControl to choose and recall different layouts every couple of minutes is not an option.

If you have a secon monitor, it is an option, cause you can keep the Eucontrol window
open and just doubleclick the layout you need.
Preety fast.
And with McControl I´m sure you can do the same with a button.

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2nd May 2008, 04:01 PM	#310
mostlykeys Gear nut Join Date: Oct 2007 Posts: 108	huh I have been keeping up with this thread after a small - i think warranted - rant and have got to say that i am happy to see more than one individual come out about the issues they are having. For a while i thought myself and another slut were the only ones with issues. The response from Euphonix seems to have been accelerated probably due to this thread. I'll probably try the mc mix/control again sometime next year, once all the issues have been worked out. I really like the MC Mix. Orlando

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22nd April 2008, 09:20 PM	#301
davidd Gear Head Join Date: Dec 2007 Posts: 46	I just want to say - again - that from how I experienced the team of Euphonix, on phone and personally, I´m still very confident in the company and the Artist series. If I would have been satisfied with Mackie, I would have bought them years ago. To wait a couple of months until things are sorted out here doesn´t really hurt. No problem with patience here .. david

23rd April 2008, 12:57 AM	#304
davidd Gear Head Join Date: Dec 2007 Posts: 46	This info just arrived from Euphonix: V 1.0.5 on it´s way with big Logic improvement. Firmware update arriving soon to adress fader-oscillation. All this in the next 2 weeks! David

2nd May 2008, 03:33 PM	#309
Benedict Gear interested Join Date: May 2008 Posts: 15	My Euphonix arrived today - it is my first ever midi controller I am using it with Ableton Live. So far it is only recognising the first 8 channels, dunno if this is a limitation of mackie mode or a bug. Any ideas?

5th May 2008, 10:06 AM	#315
Benedict Gear interested Join Date: May 2008 Posts: 15	Thanks for the info guys. Looks like the unit has bricked. I called tech support this morning and they confirmed that there is a power unit issue so I am sending it back :(

5th May 2008, 11:02 AM	#316
drbob1970 Gear interested Join Date: May 2008 Posts: 10	It looks like, on top of the software bugs, there's a hardware reliability problem... I hope Euphonix will improve this in the coming batches. Anyone got a chance to test the MC control yet? Cheers

5th May 2008, 04:40 PM	#317
MeloManiac Gear interested Join Date: Apr 2008 Posts: 20	Hi. I just got my unit (MC Mix) and just toying around with it. It seems there is no way to adjust what kind of tracks it shows or define BANKS of tracks you can nudge/bank through? For instance I would like to set it up so it only controls my Audio+Bus tracks and not follow my selections in Logic, and giving me the ability to bank through the exact tracks I want to control. This seems impossible at the moment. The only thing I can do is to assign it to 8 specific tracks and that's it?! I hope they change this in an update...

5th May 2008, 09:27 PM	#320
MeloManiac Gear interested Join Date: Apr 2008 Posts: 20	BTW anyone got MC Mix working with Logic 7.2.x? I can't seem to make it work. It doesn't show Logic in Eucon control panel and obviously Logic doesn't recognize it either.

5th May 2008, 10:28 PM	#321
remixDr Gear interested Join Date: May 2008 Location: germany Posts: 4	Hello, The very well working EUPHONIX support send me today (05.05.2008) this message: "We're releasing the combination firmware/software update in a couple of days that will fix this problem and many others. You can let your customer know that it will release this week!" By the way, I came from Mackie Pro Controls (4 Units). And I'm happy about my 2 MC MIX and the coming MC Control. Sometimes The MC MIX Loose the Connections under Logic Studio (EUCON 1.0.4). So I have had to go again in The EUCON Setup but they are not gone (like the Mackies). And sometimes I've the Fader Shake Problem.... But they working very fast (miles away from mackie for me). I Hope they fix the Problems.....

5th May 2008, 11:25 PM	#322
MeloManiac Gear interested Join Date: Apr 2008 Posts: 20	BTW another issue. Almost every time I boot my Mac up I get the "couldn't bla bla, turn the unit off bla bla" message, and I have to turn it off, back on again and go into the Eucontrol and add the device to the list, then it works again. I have the unit connected directly to my Mac Pro's Ethernet 2 port. Any clues?

6th May 2008, 12:24 AM	#323
MeloManiac Gear interested Join Date: Apr 2008 Posts: 20	Oh here's a real bummer... I did just a little testing with the unit and the movement of the faders when playing back is totally unacceptable. With just two faders moving it makes a lot of noise because it only updates maybe 3-4 times a second, so instead of a lot of fine movement I get a few big steps Anyone else getting non-smooth fader movement? This is in Logic 8 btw.

6th May 2008, 01:08 AM	#327
MeloManiac Gear interested Join Date: Apr 2008 Posts: 20	Hi JC. I did write you an email shortly after I got your message here (great support btw!). 1.0.4 was installed as you describe, I am using the newest Logic etc. But I will try changing ethernet ports and connect the Mix to port 1 instead of 2 as it is connected now. Sounds great about the next update too. Congrats on a potentially very cool product, if you get the kinks worked out

6th May 2008, 01:08 AM	#328
Raven11 Gear Head Join Date: Jun 2005 Location: California Posts: 42	ok these little guys dont make my breakfast - but they have tools that allow you to work in ways no one has done before. Holding my breath for the Firmware now! still loving them!