Pro Tools 8.0.5 and 002 Pops & Clicks

[SuprSpy79]

Just wanted to add the this also happens in cubase. Something must be up internal to 002 clock or something because it is happening with no digital cables plugged in at all. Wish I could test this 002 on someones working system to see if its my unit or test a different 002 or 003 on my system.

[psycho_monkey]

What you're saying is a little bit scattered, but am I right in thinking that even with nothing connected via optical, you're getting pops and clicks on input?

If so - ignore the AI3 for now, it's most likely nothing to do with that. Clock internally and try to eliminate pops and clicks from the analogue inputs (1-8, ignore adat for now).

I'm no expert on PC, but this sort of thing points to interrupt conflicts and things like that. Have you disabled anything that might conflict with the FW port? what FW chipset do you have? if it's not 100% compatible, you might be able to get a 3rd party card....not sure if you're on desktop or laptop I'm afraid. Desktop a PCIe card would do the trick, laptop might be trickier.

Can you playback with no pops or clicks? What buffer size are you operating on - does it make a difference setting it higher?

[SuprSpy79]

My apologies I was consolidating posts lol. I can play back sessions from my old 001with no popping. If I record on any digital input it randomly pops and when I playback it puts in the same spot, nowhere new . I have a dell precision m2300 certified on the digi site.

[SuprSpy79]

Buffer setting makes no difference btw

Sent from my Galaxy Nexus using Tapatalk

[psycho_monkey]

Originally Posted by SuprSpy79

My apologies I was consolidating posts lol. I can play back sessions from my old 001with no popping. If I record on any digital input it randomly pops and when I playback it puts in the same spot, nowhere new . I have a dell precision m2300 certified on the digi site.

Sorry - 001?

What are we talking about here?

You're not going to be able to record on digital inputs with nothing connected, so please try to help yourself here, keep things simple!

My previous post might not have been 100% clear.

Ditch everything but the 002. Clock internally - that should be the default. try to play back and record analogue. Does it work?

[SuprSpy79]

My apologies, It was after midnight and I was trying to troubleshoot this and type on my phone lol.

So I have a 002, previously owned a 001.
On the 002 I removed all optical cables and set the clock to internal. I get pops and clicks on all 8 analog inputs when recording or monitoring those inputs. If I play back those recordings, they pop in the same spot they did when it was recording, but nowhere new.
If I open an old session I did with my 001, I do not notice any pops or clicks during playback .

[SuprSpy79]

Just wanted to update with some info on my firewire setup. Not sure if this has an adverse affect but I have a standard fire wire cable with one of these on the end that goes into the laptop

Newegg.com - Cables To Go 27028 IEEE-1394a FireWire 6-pin Female to 4-pin Male Adapter

Dell has the built in 1394 OHCI Compliant Host Controller so I was considering getting one of these to try and see if it resolved the issue

Newegg.com - SYBA SD-EXPC34-2F 2-ports FireWire 1394a ExpressCard /34mm
has TI Chipset, but they have a restock fee and I would have to wait

Dynex™ - FireWire 800 ExpressCard Adapter - DX-ECFW
has LSI fw643 chipset which I read on other threads works well, and I can prob go to store to pickup and atleast get store credit on a return.

Just some thoughts, thanks again

[SuprSpy79]

UPDATE:
Spoke with Dell and they confirmed the FW port is on the USB bus, so I assume that might have something to do with my issue, they recommended getting the FW800 ExpressCard

[SuprSpy79]

So I ran a session today, had a decent amount of clicks and pops but it was useable, I just cant seem to narrow it down. I was getting some on the optical channels and i wiggled the cable a bit, it made some noise and stopped, was good after that on the optical channels. Still get them randomly without optical though, its driving me batty.

[psycho_monkey]

Originally Posted by SuprSpy79

So I ran a session today, had a decent amount of clicks and pops but it was useable, I just cant seem to narrow it down. I was getting some on the optical channels and i wiggled the cable a bit, it made some noise and stopped, was good after that on the optical channels. Still get them randomly without optical though, its driving me batty.

That's very strange. Given that anything connected optically also uses the FW buss...you should try a different FW interface on the laptop, and also the 002 on a different computer, if possible.

If the FW800 isn't too expensive, I'd just try that. Or possibly disable USB in bios temporarily to see if that solves it (and reinforces the FW800 card purchase).

[SuprSpy79]

well the FW on board is on usb so that will not help cuz i cant test it then. Plus my HD is USB. I tried on two laptops but they both have the same fw chip on the usb bus. I am going to just order that express card and hope that solves it. I also think I need new light pipes and to clean my optical slots with some dust remover.

[SuprSpy79]

Just wanted to update with a Sandra Report


SiSoftware Sandra
ID
Host Name : andrewrtest01
Workgroup : WORKGROUP
Computer
Model : Dell Precision M2300
Serial Number : 2GD70G1
Chassis : Dell Portable
Mainboard : Dell 0TN102
Serial Number : .2GD70G1.CN129618363111.
BIOS : Dell A09 01/04/2010
Total Memory : 3GB DDR2 SO-DIMM
Processors
Processor : Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz (2C 2.39GHz, 4MB L2)
Socket/Slot : FC µPGA (Socket P)
Chipset
Memory Controller : Dell Mobile PM965/GM965/GL960 Express Processor to DRAM Controller 4x 199MHz (796MHz), 2x 1.5GB DDR2 SO-DIMM 664MHz 128-bit
Memory Module(s)
Memory Module : Hynix (Hyundai) HYMP512S64CP8-Y5 1GB DDR2 SO-DIMM PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Kingston 9905295-051A00LF 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-4)
Video System
Monitor/Panel : (Standard monitor types) Default Monitor
Monitor/Panel : (Standard monitor types) Default Monitor
Monitor/Panel : (Standard monitor types) Default Monitor
Monitor/Panel : Samsung Plug and Play Monitor (1600x1200, 14.0")
Video Adapter : NVIDIA Quadro FX 360M (16 SP 800MHz, 128MB DDR3 1.19GHz 64-bit, PCIe 1.00 x16)
Graphics Processor
OpenCL GP Processor : NVIDIA Quadro FX 360M (16SP 2C 800MHz, 128MB DDR3 1.19GHz 64-bit)
CUDA GP Processor : NVIDIA Quadro FX 360M (16SP 2C 800MHz, 128MB DDR3 1.19GHz 64-bit)
Storage Devices
Hitachi HTS721080G9SA00 (80GB, SATA150, 2.5", 7200rpm, 7MB Cache) : 75GB (C
WDC WD2500SD-01KCC0 (250GB, USB2/SATA150, 3.5", 7200rpm, 8MB Cache) : 233GB (E
TEAC DVD-ROM DV28EV (ATA33, DVD+-R, CD-R, 198kB Cache) : N/A (D
Logical Storage Devices
Hard Disk (C : 75GB (NTFS) @ Hitachi HTS721080G9SA00 (80GB, SATA150, 2.5", 7200rpm, 7MB Cache)
Optical Drive (D : N/A @ TEAC DVD-ROM DV28EV (ATA33, DVD+-R, CD-R, 198kB Cache)
Recording (E : 233GB (NTFS) @ WDC WD2500SD-01KCC0 (250GB, USB2/SATA150, 3.5", 7200rpm, 8MB Cache)
Peripherals
LPC Hub Controller 1 : Dell ICH8M-E (ICH8) LPC Interface Controller
LPC Legacy Controller 1 : SMSC ECE5021-NU
Audio Device : Dell 82801H (ICH8) HD Audio Controller
Serial Port(s) : 2
Disk Controller : Dell 82801H (ICH8) Ultra ATA Storage Controllers
Disk Controller : Dell ICH8M (ICH8) 3 port SATA Controller
USB Controller 1 : Dell 82801H (ICH8) USB UHCI #4
USB Controller 2 : Dell 82801H (ICH8) USB UHCI #5
USB Controller 3 : Dell 82801H (ICH8) USB2 EHCI #2
USB Controller 4 : Dell 82801H (ICH8) USB UHCI #1
USB Controller 5 : Dell 82801H (ICH8) USB UHCI #2
USB Controller 6 : Dell 82801H (ICH8) USB UHCI #3
USB Controller 7 : Dell 82801H (ICH8) USB2 EHCI #1
FireWire/1394 Controller 1 : Dell Integrated OHCI IEEE 1394 Host Controller
CardBus/PCMCIA Controller 1 : 65025 OZ711EZ1 MemoryCardBus Controller
SMBus/i2c Controller 1 : Intel ICH SMBus
Network Services
Network Adapter : Intel(R) Wireless WiFi Link 4965AGN - Packet Scheduler Miniport (Ethernet, 117Mbps)
Wireless Adapter : Intel(R) Wireless WiFi Link 4965AGN - Packet Scheduler Miniport (802.11a (OFDM), AES-CCMP, 117Mbps)
Power Management
Battery No 1 : Sanyo DELL JY3369 57.72Wh/4.64Ah
Operating System
Windows System : Microsoft Windows XP Professional 5.01.2600 (Service Pack 3)
Platform Compliance : x86