3rd July 2012
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#1 | | Gear maniac
Joined: Dec 2005 Location: Stockholm, Sweden Thread Starter | Logic 9.1.7 + Lion 10.7.4 = White Screen of death
Hey there,
Sorry to be spamming this section  but I really need help.
I am getting constant freezes in Logic 9.1.7 + Lion 10.7.4, AKA the white screen of death.
Randomly the arrange window or piano roll gets kind of white and everything freezes. I have repaired permissions and deleted logic prefs. Nothing seems to help.
On this particular project I am using a 2012 Mac Pro 2 X 2,4Ghz Quad-Core - 20 GB RAM - OSX 10.7.4 - Logic 9.1.7 - Mytek 8X192 USB - NI Komplete 8 - Altiverb 7 - Soundtoys - Valhalla Rooms - EXS24 + some Logic plugs.
Also, Logic is running a full length, 2 hour movie which is around 6.9 GB in size.
Any ideas.....?
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2012 Mac Pro 2 X 2,4 Ghz 6-Core, 24 GB RAM - OSX 10.8.3 - Logic 9.1.8 - Pro Tools 10 HD - Mytek 8X192 USB - NI Komplete 8 - Altiverb 7 - Soundtoys - UBK-1 - Valhalla Rooms
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3rd July 2012
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#2 | | Gear maniac
Joined: Nov 2003 Location: Stockholm
Posts: 232
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This seems to be quite common problem with this combination. As far as I can tell it's not present if you run logic in 64-bit mode. Either that or roll back to Snow Leopard if you can. I use logic in 64 bit mode on my home MBP with lion and 32-bit on my studio MP running Snow Leopard. The 32-bit bridge is a bit of a pita but at least Logic doesn't crash or hang.
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3rd July 2012
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#3 | | Gear maniac
Joined: Dec 2005 Location: Stockholm, Sweden Thread Starter | Quote:
Originally Posted by mardyk This seems to be quite common problem with this combination. As far as I can tell it's not present if you run logic in 64-bit mode. Either that or roll back to Snow Leopard if you can. I use logic in 64 bit mode on my home MBP with lion and 32-bit on my studio MP running Snow Leopard. The 32-bit bridge is a bit of a pita but at least Logic doesn't crash or hang. | Thanks a lot!
Ok, I see...well, a real PITA, since I´m working on a movie score, is that bounce to movie does´t work in 64bit. But I guess that is something I can work around one way or the other.
Not gonna try and roll back to SL though, not even sure I can, I am not sure this Mac Pro supports SL.
Ok, I am gonna try 64 bit now and see what happens.
Thnx!
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3rd July 2012
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#4 | | Lives for gear
Joined: Jan 2009
Posts: 654
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How did you get such a big movie file running inside Logic? Isn't that causing this? Problem in 64 bit will be it doesn't properly do movie files as far as I recall.
EDIT Oh sorry I see you already knew that last bit.
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3rd July 2012
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#5 | | Gear maniac
Joined: Dec 2005 Location: Stockholm, Sweden Thread Starter | Quote:
Originally Posted by sbackdoor How did you get such a big movie file running inside Logic? Isn't that causing this? Problem in 64 bit will be it doesn't properly do movie files as far as I recall.
EDIT Oh sorry I see you already knew that last bit. |  yeah, but sure, the size of the QT might be the problem. That´s why I wanted to check here and see if anyone else is doing this.
It´s a real pita for me if I have to edit the movie to get all the cues, but I might end up having to do that anyway...let´s see
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3rd July 2012
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#6 | | Lives for gear
Joined: Jan 2009
Posts: 654
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All I can tell you is I've worked with .mov files up to 10-12 minutes without a problem. But I can imagine a 6 GB file might cause the ram usage part of Logic to shake things up, with all kinds of weird symptoms.
Goodluck, let us know if and how things get better.
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3rd July 2012
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#7 | | Gear addict
Joined: May 2007 Location: LOS ANGELES
Posts: 366
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I would do a reinstall on a fresh drive...
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3rd July 2012
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#8 | | Gear maniac
Joined: Dec 2005 Location: Stockholm, Sweden Thread Starter | Quote:
Originally Posted by sbackdoor All I can tell you is I've worked with .mov files up to 10-12 minutes without a problem. But I can imagine a 6 GB file might cause the ram usage part of Logic to shake things up, with all kinds of weird symptoms.
Goodluck, let us know if and how things get better. | Thanks for the support! I used to run pretty big files in Logic 7 before I "Upgraded". Not as big though, maybe around 2-300 MB, that kinda worked. Well, I'll let you know if I come up with anything.
Take care//O
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3rd July 2012
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#9 | | Gear maniac
Joined: Dec 2005 Location: Stockholm, Sweden Thread Starter | Quote:
Originally Posted by Peter Stengaard I would do a reinstall on a fresh drive... | Yeah, sure, I hear you. Only thing is, It's brand new, everything was just installed, no extras, pretty stripped down.
Not really keen on doing it right now, especially since it seems to be a pretty common issue. I'll try the 64-bit mode first and see what happens...
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3rd July 2012
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#10 | | Gear maniac
Joined: Nov 2003 Location: Stockholm
Posts: 232
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It's a well known problem. Logic 9.1.7 and maybe as early as 9.1.4 on Lion 10.7.4 is problematic. Working in piano roll and the sample editor will randomly crash logic.
If your working in Piano roll, all your little blobs will disappear. Or in the Sample editor, working with transient markers, same thing, everything disappears. Now if you try to do anything everything turns white.
I did discover however, that when this happens, if you immediately hit cmd S before you do anything usually logic will save and open up right where you left off. If you do anything, even move a cursor, you're screwed.
I've been plagued by this for months. Then someone suggested I should try 64 bit and now all seems good.
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3rd July 2012
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#11 | | Gear maniac
Joined: Dec 2005 Location: Stockholm, Sweden Thread Starter | Quote:
Originally Posted by mardyk It's a well known problem. Logic 9.1.7 and maybe as early as 9.1.4 on Lion 10.7.4 is problematic. Working in piano roll and the sample editor will randomly crash logic.
If your working in Piano roll, all your little blobs will disappear. Or in the Sample editor, working with transient markers, same thing, everything disappears. Now if you try to do anything everything turns white.
I did discover however, that when this happens, if you immediately hit cmd S before you do anything usually logic will save and open up right where you left off. If you do anything, even move a cursor, you're screwed.
I've been plagued by this for months. Then someone suggested I should try 64 bit and now all seems good. | Ok, so...64-bit it is then...!
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3rd July 2012
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#12 | | Gear maniac
Joined: Nov 2003 Location: Stockholm
Posts: 232
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Do it!
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3rd July 2012
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#13 | | Gear maniac
Joined: Dec 2005 Location: Stockholm, Sweden Thread Starter | Quote:
Originally Posted by mardyk Do it! | You bet!
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3rd July 2012
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#14 | | Lives for gear
Joined: Jan 2009
Posts: 654
| Quote:
Originally Posted by mardyk It's a well known problem. Logic 9.1.7 and maybe as early as 9.1.4 on Lion 10.7.4 is problematic. Working in piano roll and the sample editor will randomly crash logic.
If your working in Piano roll, all your little blobs will disappear. Or in the Sample editor, working with transient markers, same thing, everything disappears. Now if you try to do anything everything turns white.
I did discover however, that when this happens, if you immediately hit cmd S before you do anything usually logic will save and open up right where you left off. If you do anything, even move a cursor, you're screwed.
I've been plagued by this for months. Then someone suggested I should try 64 bit and now all seems good. | I work on the latest Lion and latest Logic, but I have none of those problems. Sorry to hear it's working bad for you. Good thing it's better in 64 bit!
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3rd July 2012
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#15 | | Lives for gear
Joined: Apr 2006 Location: Northwest USA
Posts: 3,903
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I use 64bit myself, maybe why I haven't seen these issues? I'm on 10.7.4 & 9.1.7 on a 2008 Mac Pro & 2007 MBP.
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3rd July 2012
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#16 | | Gear maniac
Joined: Dec 2005 Location: Stockholm, Sweden Thread Starter | Quote:
Originally Posted by sbackdoor I work on the latest Lion and latest Logic, but I have none of those problems. Sorry to hear it's working bad for you. Good thing it's better in 64 bit! | Ok, good for you!!
What computer are you using?
Edit: so, I assume you are runnning 64 bit?
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4th July 2012
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#17 | | Lives for gear
Joined: Jan 2009
Posts: 654
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Originally Posted by oscar_wonderboy Ok, good for you!!
What computer are you using?
Edit: so, I assume you are runnning 64 bit? | Nope, still 32 bit here.
I use an early 2008 MacPro (Xeon) dual quad 2.8
Ram 10 GB.
I do have occasional unexplained crashes but nothing unworkable.
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4th July 2012
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#18 | | Gear maniac
Joined: Dec 2005 Location: Stockholm, Sweden Thread Starter | Quote:
Originally Posted by sbackdoor Nope, still 32 bit here.
I use an early 2008 MacPro (Xeon) dual quad 2.8
Ram 10 GB.
I do have occasional unexplained crashes but nothing unworkable. | Ok, I see. Thanks for the info. Maybe it´s a hardware thing as well...who knows. Trying 64bit today, see what happens.
best/O
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5th July 2012
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#19 | | Gear maniac
Joined: Dec 2005 Location: Stockholm, Sweden Thread Starter | Quote:
Originally Posted by oscar_wonderboy Ok, I see. Thanks for the info. Maybe it´s a hardware thing as well...who knows. Trying 64bit today, see what happens.
best/O | Switched to 64-bit yesterday. Seems better! Let's wait another couple of days before drawing any conclusions though... |
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10th July 2012
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#20 | | Gear maniac
Joined: Dec 2005 Location: Stockholm, Sweden Thread Starter |
Yup! Now it works pretty ok. 64-bit it is!
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10th July 2012
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#21 | | Lives for gear
Joined: Nov 2006
Posts: 3,851
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Pretty bad show from Apple, though. This sort of thing is not supposed to happen.
I won't be touching Lion with a bargepole, so much is certain. SL works brilliantly here.
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20th July 2012
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#22 | | Lives for gear
Joined: Jan 2009
Posts: 654
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Originally Posted by oscar_wonderboy Yup! Now it works pretty ok. 64-bit it is! | Hey Oscar,
does the 64 bit Logic do .mov files yet then?
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20th July 2012
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#23 | | Gear maniac
Joined: Dec 2005 Location: Stockholm, Sweden Thread Starter | Quote:
Originally Posted by sbackdoor Hey Oscar,
does the 64 bit Logic do .mov files yet then? | If you mean exporting to video, no...
But the, quite easy, workaround is to bounce the master, then reboot Logic in 32-bit and import the file to a new session and export to video.
Since Logic boots extremely fast it´s not a huge problem.
But it´s not perfect...if you know what I mean...
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20th July 2012
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#24 | | Lives for gear
Joined: Jan 2009
Posts: 654
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Ah yes that was it. OK so you can load movies nonetheless and do your work. Great!
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20th July 2012
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#25 | | Gear maniac
Joined: Nov 2003 Location: Stockholm
Posts: 232
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Since the crashes are pretty much only occurring when working in piano roll and sample editor, couldn't you just open the project in 32-bit and bounce it? Regular mix work and bouncing doesn't produce these crashes as far as I recall.
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7th September 2012
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#26 | | Gear interested
Joined: Sep 2012
Posts: 1
| Not just Logic 9... Quote:
Originally Posted by mardyk This seems to be quite common problem with this combination. As far as I can tell it's not present if you run logic in 64-bit mode. Either that or roll back to Snow Leopard if you can. I use logic in 64 bit mode on my home MBP with lion and 32-bit on my studio MP running Snow Leopard. The 32-bit bridge is a bit of a pita but at least Logic doesn't crash or hang. | I've also been quite regularly getting the "white screen of death" on Logic 8, ever since moving to Lion. So, perhaps Lion is the common denominator.
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7th September 2012
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#27 | | Gear addict
Joined: Oct 2010 Location: Gothenburg
Posts: 398
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I upgraded from Lion to Mountain Lion and I really recommend any user that still is on Lion to upgrade. ML is more optimised and there is a few bugs still, but nothing major that makes the system crash or so.
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27th September 2012
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#28 | | Gear interested
Joined: Feb 2012
Posts: 1
| 10.7.5 Working So Far
With any luck it seems to me the update 10.7.5 fixes this white screen of death issue. Managed to run logic in 32-bit all day without problems.
My thoughts are the updated nvidia graphics drivers in the update remedy the problem since the GUI would glitch out rather than audio.
Hopefully this helps. Finally, I recommend installing the combo update from the link below and not use software update: OS X Lion Update 10.7.5 (Client Combo)
Best of luck,
Stu
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28th September 2012
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#29 | | Gear Head
Joined: Jan 2012 Location: rome
Posts: 65
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no problem here, seems and hardware failure...
have you tried to do a memtest and hd test? I think it is really important.
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9th October 2012
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#30 | | Gear maniac
Joined: Nov 2003 Location: Stockholm
Posts: 232
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Fwiw, this problem seems to have disappeared on ML 10.8.2
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