24th January 2012
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#1 | | Lives for gear
Joined: Jan 2012 Location: Nashua, NH
Posts: 1,503
Thread Starter | Roland OctaCapture V1.5 firmware/drivers issue
Hey folks,
I have two Roland Octa-Captures that are strapped together via the SPDIF to provide for 16 ports of IO. This is supported by Roland and was working flawlessly for me with the V1.0 drivers and V1.0 firmware on Windows 7 64 bit Professional. Nothing is on my PC except my DAW (Sonar X1c Expanded).
Since upgrading (stupidly!!!) my Octa-Captures to the V1.5 driver and firmware combination the second Octa-Capture has become unuseable. I get horrible digital noise at all sample rates and buffer settings. My CPU is not showing any abnormal activity. The problem is independent of my DAW.
I have traced the root problem to the VS-Expand option which did NOT exist in the V1.0 driver control panel but does in the V1.5 driver. It is required that this be checked to see the slave Octa-Capture ports. The documentation claims this is just a check on the connection but that is clearly wrong. CPU useage indications indicate nothing abnormal. Plenty of cycles so it is not a driver CPU use issue.
When I disable this option I can't see the slave ports but I no longer have any issues with my Octa-Capture. Rolling back to the V1.0 driver and firmware is not an option cause the firmware does not exist anywhere according to Roland.
Calls and emails to Roland so far have produced no useful results. I am at a loss here. Any insights from anyone using multiple Octa-Captures and/or a VS-700 with a slaved Octa-Capture running V1.5 would be welcome.
This is depressing as hell.
Ken
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24th January 2012
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#2 | | Lives for gear
Joined: Jul 2010 Location: Citrus Co., Florida
Posts: 592
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After discussions about this on the Sonar and Pro Tools forums, I'm at a standstill and not going to upgrade mine to 1.5 since Roland does not have a 1.0 version to fallback to.
I only have one Octa-Capture so I don't have the extra issues with dual units or a Roland VS unit.
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Sonar X2 PE and PT MP9
Ozone 5 & Melodyne
Member of Nashville R.O.P.E. Association
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24th January 2012
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#3 | | Lives for gear
Joined: Jan 2012 Location: Nashua, NH
Posts: 1,503
Thread Starter |
It seems to be fine standalone. The new control panel is actually really good. I am pretty sure you are only screwed if you strap more than one together like I have.
The whole situation is really frustrating. I had a great setup and now it is crippled.
Ken
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24th January 2012
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#4 | | Gear maniac
Joined: Nov 2004
Posts: 273
 | Quote:
Originally Posted by kpsiegel  Hey folks,
I have two Roland Octa-Captures that are strapped together via the SPDIF to provide for 16 ports of IO.
Ken | Have you tried disconnecting the spdif strapping?
The devices may be intended to be used in parallel, rather than sequential..
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24th January 2012
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#5 | | Lives for gear
Joined: Jan 2012 Location: Nashua, NH
Posts: 1,503
Thread Starter | Quote:
Originally Posted by nightjar Have you tried disconnecting the spdif strapping?
The devices may be intended to be used in parallel, rather than sequential.. | No that can't work cause the slave has to get clock from the master over the spdif connection. It has nothing to do with parallel vs sequential operation. Each device has it's own USB 2 connection to the computer. Before anyone asks the obvious, yes you have to have each device on a separate USB 2 port or it does not show up.
Ken
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26th January 2012
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#6 | | Lives for gear
Joined: Jan 2012 Location: Nashua, NH
Posts: 1,503
Thread Starter |
Bump....anyone out there using two Octa-Captures? Roland has been totally unresponsive. It sucks!!! Still not working and confirmed broken in multiple DAWs at multiple sample rates with small and large buffers.
Any ideas???
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21st July 2012
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#7 | | Gear maniac
Joined: Jul 2012
Posts: 196
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I bought one of these yesterday. Last night I spent over 2 hours using every buffer size I could, and tweaking everything I could to get the damn thing to work. Nothing. Every time I record any bit of audio, it's plagued with pops and crackle. Terrible. Reverted back to my E-MU 0404, and everything works perfectly. The Octa-Capture went back in the box, and it's off to Zzounds on Monday.
I'm going to try the Tascam 8x8 next.
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22nd July 2012
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#8 | | Lives for gear
Joined: Jul 2010 Location: Citrus Co., Florida
Posts: 592
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I've had my Octa-Capture since December. No problems with it and no pops/crackle, etc. I was hesitant to upgrade to the 1.5 but since it appears to only affect multiple units I upgraded and no problems.
However, I liked the original control screen better than the new one.
Before the Octa-Capture, I tried a Tascam US-2000 and the monitor outputs (headphone and line for studio monitors) was noisy, so I sent it back.
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22nd July 2012
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#9 | | Lives for gear
Joined: Jan 2012 Location: Nashua, NH
Posts: 1,503
Thread Starter | Quote:
Originally Posted by D_Davis I bought one of these yesterday. Last night I spent over 2 hours using every buffer size I could, and tweaking everything I could to get the damn thing to work. Nothing. Every time I record any bit of audio, it's plagued with pops and crackle. Terrible. Reverted back to my E-MU 0404, and everything works perfectly. The Octa-Capture went back in the box, and it's off to Zzounds on Monday.
I'm going to try the Tascam 8x8 next. | I have never had any of those issues running a single unit. My only problems were when I tried to put both of mine together. I am currently running mine at 24 bit, 44.1Khz and I have a 1.1 ms latency roundtrip in ASIO. So THAT works well. Roland support has been utterly useless for the problem with two units.
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23rd July 2012
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#10 | | Gear maniac
Joined: Jul 2012
Posts: 196
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I don't know what the issue was, but it really bummed me out. I've never had so much trouble with an audio interface before.
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15th August 2012
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#11 | | Gear addict
Joined: Oct 2009 Location: Cape Town
Posts: 332
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I have used the Octacapture since January with upgraded software. No issues.
The sound is very good. preamps are very usable. I used it on a project where I had Great River pres, API 2500 comp ,DBX 160A, ISA 220, ISA one running into it for a live band. My (and other`s) favorite song was an SM57 straight into the octacapture using the on board pres for lead vocal. It was a guide track that i ended up using. No one complained or questioned my interface choice.
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15th August 2012
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#12 | | Lives for gear
Joined: Jan 2012 Location: Nashua, NH
Posts: 1,503
Thread Starter | Quote:
Originally Posted by Caramel I have used the Octacapture since January with upgraded software. No issues.
The sound is very good. preamps are very usable. I used it on a project where I had Great River pres, API 2500 comp ,DBX 160A, ISA 220, ISA one running into it for a live band. My (and other`s) favorite song was an SM57 straight into the octacapture using the on board pres for lead vocal. It was a guide track that i ended up using. No one complained or questioned my interface choice. | My issues were with putting two Octa-Captures together. Have you tried that? If you have and got that to work without problems please share your solution. To date, AFAIK this has never been properly resolved by Roland.
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24th September 2012
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#13 | | Gear interested
Joined: Jul 2011
Posts: 19
| Quote:
Originally Posted by kpsiegel My issues were with putting two Octa-Captures together. Have you tried that? If you have and got that to work without problems please share your solution. To date, AFAIK this has never been properly resolved by Roland. | I cannot recall the link but I remember reading that the solution was to update the firmware separatley for each respective unit making sure that they are NOT slaved to each other (they must NOT be physically connected) when doing the upgrade. Once they are updated you can connect the SPDIF and USB cables.
I suppose that you are also aware that Firmware 1.51 is now available. I hope this helps. Regards!
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12th November 2012
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#14 | | Gear interested
Joined: Nov 2012
Posts: 1
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Hi!
Does anyone have the original drivers CD with version 1.00? They can't be found on roland's website anymore.
I have lost my CD and I've reinstalled Windows 7. After hearing some problems on v1.5, I would prefer to stay on 1.00, which worked fine for me.
Could anyone upload them please?
Thanks in advance!
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