The Total Collapse of my audio universe.

[Dave Davis]

Before panicking too much, try reinstalling the drivers for the Lynx and Fireface, and of course try restarting/rebooting everything after an off-pause of at least 15 seconds (an eternity while waiting). Sometimes you just need to flush things out and it comes back. But assuming it doesn't reinstalling drivers will help.

After that if it's still a mess, check System Profiler, and make sure the devices are showing up on their appropriate ports as normal.

Since you installed the RME, make sure you got all the parts - the driver as well as control software. These usually take a reboot after install. Also check your sound control panel to see if the system can see the cards at all.

[psykx]

Back up all your data, BEFORE you do anything else. Then if all other fixes fail, try a complete format and re install, if this doesn't work you have a hardware error.

[Bill@WelcomeHome]

First, REMOVE the drivers, THEN reinstall them. Then reboot. But before I did that I'd check the audio assignments in the OS, check the audio assignments in the software, and in TotalMix I would make sure (on the Fs page) that I was set for 48, and on the main page slave to the computer, and set the aurora to slave.

[joedoc]

Thanks for the quick replies.

I suspect a Digi Coreaudio brainfart here, the more I look at this.

My setup (which worked fine for many moons) was Logic 9 on the Mac Pro>RME Fireface UC via USB connection>via ADAT i/o on the Aurora>Aurora set to LSLOT ADAT i/o

In the Mac system preferences>audio I used to have a selection for the FF UC, which is now gone and replaced by the "Digi CoreAudio Device"

I actually did a few sessions with no problems, until the Aurora acted up, locking to 96k although my session was at 48k. This led me to try and fix that to get my hardware inserts working again, and spiraled out of control and into the black hole...

Anyone have suggestions on which prefs can be safely trashed/reset?
Where do I find those drivers (Im on Mac OSX 10.6.6) to remove them?

thanks,
joe

[joedoc]

Also, the program "Fireface USB Mixer" (aka Totalmix) crashes on every try
I just wont launch at all.

This gets worse and worse! Wonder where it's all headed...

[crypticglobe]

Originally Posted by joedoc

Also, the program "Fireface USB Mixer" (aka Totalmix) crashes on every try
I just wont launch at all.

This gets worse and worse! Wonder where it's all headed...

Sounds like your motherboard may be failing. Try different USB ports. I have found on many motherboards, the USB bus is poorly implemented and requires you to move devices around to find a USB port that will actually work.

That is definitely what I would try first. Try some other ports, shut down, unplug, then start back up (a cold boot), etc..

[joedoc]

I really hope not but ill try that out!

[valis]

Instead of using System Preferences, have you tried using the Audio page of Audio/Midi Setup? Also I'm curious if the Digidesign driver is on the system from past hardware you've had, or if someone used the machine for a late night session and installed things?

In any case if you want you can also try to move the following files:
com.apple.audio.AudioMIDISetup.plist
com.digidesign.CoreAudioManager.plist
(found in YourHD>Users>(User Name)>Library>Preferences)

After that you can try:
com.apple.systempreferences.plist
(same place)
com.apple.systempreferences.xxxxxxxxxxxx.plist
(same place)

Try the same with Logic's preferences too if needed. In all cases you can simply move them to the desktop & reboot the OS or app (restart Audio/Midi setup, system preferences etc.)

[joedoc]

Thanks!
I'm also getting the 9.0.1 update for PT 9... perhaps they fixed that too. I checked the duc forum, and it seems to jibe well with OSx 10.6.6

I held 'n' while starting up PT, and got back the Pro Tools Aggregate i/o, which I deleted accidentally an hour ago...

I'll keep trying and see whats up here. Ill post any progress I make, and am very grateful for all the suggestions!

[Methlab]

Originally Posted by crypticglobe

Sounds like your motherboard may be failing. Try different USB ports. I have found on many motherboards, the USB bus is poorly implemented and requires you to move devices around to find a USB port that will actually work.

That is definitely what I would try first. Try some other ports, shut down, unplug, then start back up (a cold boot), etc..

This is great advice here. OP, my mobo has been failing for a while now. The good news is that IF that is the case, you may still be able to work around it for a bit before you have to do buy a new one. I would do everything posted in here including uninstall and reinstallation of drivers.

[joedoc]

It doesn't seem to be the motherboard (USB port problems).

I've switched around to various ports, and my ilok key, for example, operates fine in the port to which I usually had the FF UC connected. Brought the FF UC connection around to the front of the computer to trz those USB ports, which I know are working fine, and still no dice.

Anyone know the ins and outs of the CoreAudio Manager? It seems odd to me that the "HWSetup" option is greyed out...

[Bill@WelcomeHome]

I don't know Macs. Could this ber a coreaudio verses digi issue, manifesting itself in the RME/Aurora? If I was trouble shooting, I would simplify, then build out until I found the fault. This would require, on a software level, removing the Digi audio driver.

[Darth Preamp]

I had many problems with my interfaces synching properly with Logic.
I switched to Reaper, and , not so many problems anymore!

DP

[joedoc]

Please, let's stay on topic. This is about Pro Tools 9 with the Fireface UC,

Anyone seen their interface i/os show up in the AudioMidi panel under the selections for Pro Tools Aggregate I/O? It seems to me that's what's missing, but perhaps they never show up there...

[Dysanfel]

Tried resetting your PRAM and repairing your disk permissions?

[joedoc]

Thanks Dysanfel - worth a try!

[joedoc]

Still no dice...

It seems that the real issue is that the "Pro Tools Aggregate I/O" has replaced my Fireface UC i/o and is not showing the Fireface as part of this "aggregate".

I know that the Fireface is working, and that it and the Mac are communicating, since upon restarts they do the LED dance they always do. Also, if I disconnect the FF UC usb cable, the "Fireface USB settings" application won't open, and when I reconnect, it does. So the communication is there.

I think I'll take this problem out as a new thread, now that it's getting narrowed down a bit.

Thank you all for the suggestions! This has helped me determine where the problem lies!

joe doc

[riteup3]

I dont have much advice to offer but I can relate. Backup the most important files quick.

[joedoc]

OK, the Fireface is playing audio again, that was an issue with my firmware version vs. the driver version. I stepped back on that and its all good.

The FF UC now appears in Audio Midi setup and is part of the PT aggregate. All good on that front.

Now the issue is just this odd 48k session causing the Lznx Aurora to go into 96k mode, which disables my hardware i/os

That Ill take to a new thread.

Thanks to all here for your willingness to help! It really helped narrow it down quick

cheers

joe

[crypticglobe]

Originally Posted by joedoc

OK, the Fireface is playing audio again, that was an issue with my firmware version vs. the driver version. I stepped back on that and its all good.

The FF UC now appears in Audio Midi setup and is part of the PT aggregate. All good on that front.

Now the issue is just this odd 48k session causing the Lznx Aurora to go into 96k mode, which disables my hardware i/os

That Ill take to a new thread.

Thanks to all here for your willingness to help! It really helped narrow it down quick

cheers


joe

Rule number one when asking for help... include all details about new hardware/software/drivers since the problem began. I see nowhere on here where you mentioned (but might have missed it I guess) you had just upgraded your drivers.

Checking your firmware would have been the first thing I recommended had you said that.

Glad you got it going!!

[joedoc]

thanks crypticglobe, you are right. In the original post I wroted "updated the Fireface" but wasn't very specific.

That problem turned out to be that the firmware update should not have preceeded the driver update. My bad!

The Lynx issue is now solved as well - that seems to have been sensing the sample rate as doubled due to the various updates I did on the master clock (RME in this case), and was kinda punch drunk. A hard reset (unplug, hold sample rate key, plug in, wait, power up) did the trick, purging the bad brains, and got me up and running in a flash,

thanks all. I'm giving the blow-by-blow here because I do personally dislike seeing a problem thread left hanging. This one is done.

joe