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12th October 2005
| #1 |
| Gear maniac  Joined: Oct 2004
Posts: 210
Thread Starter | What's up with DUY demos??
i have tried to download demos from DUY from MONTHS now...they e-mail me a message that they will be sending me ANOTHER e-mail to give me the download URL 'soon' but it never arrives. i wanna try these plug's cuz i've heard some good things but this is really frustrating. and yes, i have e-mailed them about this. guess what? no reply...  anybody had the same experience or is this just happening to me??? -kj |
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12th October 2005
| #2 |
| Head of Bumping Security (B.S)  Joined: Feb 2004 Location: in the hills of Southern California
Posts: 2,944
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They don't seem too responsive, and the demo thing is annoying. I would suggest contacting a dealer and see if they can help you.
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12th October 2005
| #3 |
| Lives for gear  Joined: Jan 2003 Location: Los Angeles, CA
Posts: 1,102
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Same problem. If they can't even reply to my demo request, I don't even want to think about support... They lost me as a customer. fuuck
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12th October 2005
| #4 | |
| Gear maniac Joined: Oct 2004
Posts: 210
Thread Starter | Quote:
man, my thoughts EXACTLY!! but on the other hand, i'm bummed cuz i've heard some damn good things about their plugs. anybody know anybody at DUY who might address this foolishness??  | |
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12th October 2005
| #5 |
| Head of Bumping Security (B.S) Joined: Feb 2004 Location: in the hills of Southern California
Posts: 2,944
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I'm guessing DUY is like the Hydratone guys. There's only one or two of them. And apparently they never check their email. Or they just don't give a shit. I have no idea, but it's rather disturbing. Why don't they just go away if they're not going to even bother responding to their customers.
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12th October 2005
| #6 | |
| Gear maniac Joined: Oct 2004
Posts: 210
Thread Starter | Quote:
well, that may be but the hydratone guys at least have a forum on their site and they seem to actually respond to people's questions within that forum... the weird thing about DUY and the reason i was reminded of my frustrations dealing with them is that the new issue of sound on sound had a little blurb about their new eq plug...but it's TDM only, so maybe if you ask for RTAS demo's, they really don't give a crap about you? | |
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12th October 2005
| #7 |
| Head of Bumping Security (B.S) Joined: Feb 2004 Location: in the hills of Southern California
Posts: 2,944
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True. At least the Hydratone guys have a forum where they can tell you that 'X' plugin is coming out soon. And then a little later........ and then........ And wait a little more please.........................  |
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12th October 2005
| #8 | |
| Gear maniac Joined: Oct 2004
Posts: 210
Thread Starter | Quote:
 but again, at least they have SOME response, unlike DUY!!! | |
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13th October 2005
| #9 |
| Lives for gear Joined: Mar 2004 Location: Toronto
Posts: 1,224
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hydratone guys ALWAYS respond when i email
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13th October 2005
| #10 |
| Moderator  Joined: Feb 2004 Location: Boston,MA Providence,RI
Posts: 15,921
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I thought DUY was taken over by Digi??? Anyway, I tried to order a couple of their bundles for a client about a year ago and couldn't get any response from them...
__________________ Tony Belmont  We Sell Gear!  High Profile Audio.....PluginDiscounts.com I may on occasion talk about some of the products I am a dealer for in my posts.. and that's OK! I sell them because I like them. Not vice versa. It's more fun to talk about things you know and love, then things you don't.  |
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13th October 2005
| #11 | |
| Gear maniac Joined: Oct 2004
Posts: 210
Thread Starter | Quote:
like i said at the beginning of this thread, the really weird/frustrating part is that they just had a new product come out! there's a small article about it in the latest sound on sound! so, it's clearly not like they are out of buisness or something! maybe they're ignoring the u.s. market for some reason?? i do take small comfort in knowing it's not been just me who has been ignored by them, though  | |
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13th October 2005
| #12 | |
| Lives for gear  Joined: Aug 2004 Location: tx
Posts: 8,802
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Besides, the name of the company is the same thing we used to say in grade school if someone said something really, really dumb. | |
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13th October 2005
| #13 |
| Gear interested Joined: Oct 2005 Location: Philadelphia, PA
Posts: 4
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Hey guys, Tried the DUY plugs a couple of weeks ago and had no problem getting the email and downloading the plugs. They are pretty cool, but I'm not going to buy. I like the Valve but don't like all of them enough to buy the package. Wish they came individually. Ben |
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13th October 2005
| #14 | |
| Gear maniac Joined: Oct 2004
Posts: 210
Thread Starter | Quote:
really??? the last time i tried was aug. 30th. you say you just tried a couple of weeks ago? is it possible that they've gotten their act together finally???  | |
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13th October 2005
| #15 | |
| Gear maniac  Joined: Jun 2004 Location: Chi-town, a BlueState
Posts: 215
| Quote:
That sucks, man - but the record i have had great luck with TriToneDigal's (hydraGuys) and tech support. I just wanted weigh in on that. jeffrey
__________________ www.callthecow.com GO! ---- IL HB 311 -- US HR 676 ----- universal single payer healthcare for all! | |
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14th October 2005
| #16 |
| Head of Bumping Security (B.S) Joined: Feb 2004 Location: in the hills of Southern California
Posts: 2,944
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The only comparison I was making is that they are both apparently one or two man operations.
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14th October 2005
| #17 | |
| Gear maniac Joined: Oct 2004
Posts: 210
Thread Starter | Quote:
yeah, them seem much more responsive but their hydratone KILLS my G4 when i tried to use it. i have 1.2 MB of RAM so i thought i had enough but i think my processor must be the problem... i just wish they could make it a *little* less of a computer hog... | |
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3rd November 2005
| #18 |
| Gear interested Joined: Jun 2005 Location: England
Posts: 11
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I just downloaded the DUY demos too - no problems at all, fast and easy.
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4th November 2005
| #19 | |
| Gear maniac Joined: Oct 2004
Posts: 210
Thread Starter | Quote:
ok, well i tried again based on your message and still nothing. so, i am wondering is it becasue i asked for RTAS? or that i asked from the OSX versions? please tell us what versions of the demos you requested...i'm thinking it might have something to do with that... | |
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5th November 2005
| #20 | |
| Gear maniac Joined: Oct 2004
Posts: 210
Thread Starter | Quote:
so, this of course begs the question; why the f*** have RTAS and AU versions in the first place if you not gonna f****n' let people demo them... man, if anyone can actually get a response from them, please tell them that me and whole bunch o' other people said fuuck | |
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