What is the big deal about dongle hate?

[kasprouch]

Originally Posted by Lawrence

I suppose one could make a valid argument that this is another case where they missed an easy opportunity to communicate that clearly with customers.

agreed and exactly my sentiment... mind you, two other people had to show up and start insinuating that i am using hacked software just because i dared question Cubase.net or Steinberg.


sorry, oh grand sheep herders, i will be thy faithful goat once more...

[Monobasser]

Originally Posted by kasprouch

who are you trying to prove a point to? first you say im claiming to own a software, now you're saying its unprofessional to be non-supportive of a forum thats run by a not very customer orientated company.

sorry, but what exactly is your point?

That you are claiming to own the software and are unprofessional, also perhaps very bored.

[Lawrence]

Originally Posted by kasprouch

agreed and exactly my sentiment... mind you, two other people had to show up and start insinuating that i am using hacked software just because i dared question Cubase.net or Steinberg.


sorry, oh grand sheep herders, i will be thy faithful goat once more...

I hear you. So with that said, your dongle number is now stored at Cubase.net and you can interact with people there about the product... right?

Or are you standing on some kind of wacky principal and just refusing to store it? Again, it takes all of 90 seconds... I don't see the big deal. You can still be mad at Steiny and actually let them know on the Cubase 5 forum... once you store the dongle number. Make sense?

You already paid for the right to voice your concerns so... go do that... on the Cubase 5 forum that they read daily. Start a new thread about how you feel annoyed by the dongle registration policy there and see if they respond. I agree - as I did above - that it's not so immediately clear to new forum members who happen to own a dongled product.

Good luck to you man.

[Wiseg]

Originally Posted by Chrisbeuermann

Cool !
Please give now room for topics that are more interesting then your personal battle against copy protection.

Cheers,

Chris

typical SB attitude, they offer no help, updates patch's do not come within a reasonable timeframe, lastly there support sucks.

no solutions to problems very defensive about how it runs as we have heard many a time,

its not a bug its a feature lol.

there bridge to enable and ensure future compatiblity with 32bit plugs in a 64bit environment is falsely advertised as it does not work on 99% of vst/vsti some even SB own plugs.

loyal users are forced to update to latest incarnations of cubase for simple bug fixes that should of been released in the product cycle.

there whole attitude stinks, once they have your money "tuff, if you dont like it go elsewhere".

what sort of business ideal is this, what happened to the customer is always right.

we get spoon fed updates that are not even tryed and tested properly which introduce more bugs then resolve the bugs already lurking. 5.1 update a perfect example.

ive been a avid cubase user for years but lately the way they treat people is ridiculous, telling people to plan wisely when there falsely advertised products do not deliver on its promises and hype.

save your new features and make it a relible stable workhorse, i dont need no bloatware when im making music.

if within the cubase 5 product cycle the bugs and other little things are not fixed, i will not be giving steinberg another penny of my money.

[shanabit]

Originally Posted by Lawrence

Or are you standing on some kind of wacky principal and just refusing to store it? Again, it takes all of 90 seconds... I don't see the big deal. You can still be mad at Steiny and actually let them know on the Cubase 5 forum... once you store the dongle number. Make sense?

The funny thing to me is these guys INTENTIONALLY skip over that box and then bitch about it when they get the post asking for the number???

[shanabit]

Originally Posted by Wiseg

typical SB attitude, they offer no help, updates patch's do not come within a reasonable timeframe, lastly there support sucks.

no solutions to problems very defensive about how it runs as we have heard many a time,

its not a bug its a feature lol.

there bridge to enable and ensure future compatiblity with 32bit plugs in a 64bit environment is falsely advertised as it does not work on 99% of vst/vsti some even SB own plugs.

loyal users are forced to update to latest incarnations of cubase for simple bug fixes that should of been released in the product cycle.

there whole attitude stinks, once they have your money "tuff, if you dont like it go elsewhere".

what sort of business ideal is this, what happened to the customer is always right.

we get spoon fed updates that are not even tryed and tested properly which introduce more bugs then resolve the bugs already lurking. 5.1 update a perfect example.

ive been a avid cubase user for years but lately the way they treat people is ridiculous, telling people to plan wisely when there falsely advertised products do not deliver on its promises and hype.

save your new features and make it a relible stable workhorse, i dont need no bloatware when im making music.

if within the cubase 5 product cycle the bugs and other little things are not fixed, i will not be giving steinberg another penny of my money.

I hope your not expecting anyone to disagree with you How could we LOL

[saovi]

Now really, how can hate something like this:

49-port USB hub is just plain practical

[Lawrence]

Originally Posted by shanabit

The funny thing to me is these guys INTENTIONALLY skip over that box and then bitch about it when they get the post asking for the number???

Yeah. I think there is a check box there that says "I Agree".

I know a guy who rented a car and didn't read the contract / agreement he signed (honestly, who does?). Well it turns out the car was "lo-jacked" and he had to pay a severe penalty for driving unsafely - at very high speeds beyond any legal limit - which was recorded by the car's "black box".

He agreed to it when he signed the rental agreement. He didn't realize it until later when they hit his credit card with additional charges.

So people complaining about things they've previously agreed to is not that unusual.

[kasprouch]

Originally Posted by Lawrence

I hear you. So with that said, your dongle number is now stored at Cubase.net and you can interact with people there about the product... right?

its stored, but i really dont feel the need to interact with people there as long as there are so many independant non-Steinberg forums that are just as good with not even half the attitude - reading some of the threads at cubase.net its not just the mods that have some serious issues...

i dont need cubase.net to use cubase, so dont use it. some people might feel differently, kudos to them.

In essence though, the procedure could be dealt with or simplified in a more friendly way.. just a couple of suggestions:

1) it could be a requirement - enter the code or posting rights remian disabled
2) the screwbox who locks threads could send a pm instead
3) instead of harassing new members to follow your rules, you choose either 1 or 2

i.e. they could have just answered my question, then pm'd me to say that i need to enter the registration or next time they wont help, considering it was a C4 specific question that a crack monkey would not be wasting his time with. simple.


their current attitude: Customer service fail...

[kasprouch]

Originally Posted by Monobasser

That you are claiming to own the software and are unprofessional, also perhaps very bored.

like i figured, just another dovche that tells everybody what a big fancy professional he is, and how a real PRO would act...

as the saying goes, its those that tell everybody they arent gay that like it up the rear the most.

[rydan]

Originally Posted by kasprouch

as the saying goes, its those that tell everybody they arent gay that like it up the rear the most.

That's prejudical on so many levels it's actually funny. It assumes:
1: Being gay is a bad thing (kind of, something to be ashamed of)
2: All gay men like it up the ass
3: Only homosexual males are gay, or, all homosexual females like it up the ass
4: When it comes to men, only gay men like it up the ass

Sorry, couldn't help it... ;o)

[Chrisbeuermann]

Hello kasprouch,


During registration on Cubase.net several things beeing asked like:
USB-eLicenser/Steinberg Key:
Please enter the number of your primarily used USB-eLicenser/Steinberg Key.

Click here for more details!

Without a valid USB-eLicenser number, moderators may delete the account or certain posts
Enter the first 6 digits as displayed in the eLicenser Control Center only


!!At the more details link you will get the following information!!


Dear cubase.net user,







Most areas of this forum require that you include your USB-eLicenser/Steinberg Key number(s) in your registration information (profile) to be able to participate.

• The USB-eLicenser number is displayed in the License Control Center or its successor the eLicenser Control Center. This application can be found in your Program Files folder (Windows) or in the Applications folder (Mac OS X). All connected keys are listed with a 12-digit key number. Please enter the first 6 digits only!

At the moment this is still a process that we do manually. In the near future this whole Cubase.net registration will be handled by our online registration "MySteinberg". That means that customers can only post at our forums when a certain license is registered.

Regarding technical support at Cubase.net: Cubase.net is not a forum where we provide technical support. It is a "user helps use"r forum. When you need support from Steinberg directly, then please contact the Steinberg support department in your region. More details can be found here Contact :: Steinberg Media Technologies GmbH :: www.steinberg.net

In the past the cubase.net members wished to have a forum, where only registered customers have acces. That we did, by asking for the dongle during registration. When somebody forgets this, or "forgets" a number, then I think it is ok to ask the person again for the number, and give the text "Feel free to start a new topic after you have updated your profile". But first answering the question and then sending a PM is not what we do.

I hope most questions have been answered now.

Cheers,

Chris

[TAFKAT]

Save the aggravation guys,

Just come over to Cubendo.com , and ask the same query, I am betting the answer will be delivered swifty, accurately, without interrogation, arrogance, dismissal or denial.

That doesn't mean that crack heads will be tolerated, we are pretty well attuned to that style of entity..., they don't last long there , but we don't instantly treat end users like idiots and criminals , as seems to be the norm at the official non support forums..

[Monobasser]

Originally Posted by kasprouch

like i figured, just another dovche with nothing better to do than to tell everybody what a big fancy professional he is, and how a real PRO would act...

as the saying goes, its those that tell everybody they arent gay that like it up the rear the most.

oh you're a bigot too, surprise.

[kasprouch]

Originally Posted by rydan

That's prejudical on so many levels it's actually funny. It assumes:
1: Being gay is a bad thing (kind of, something to be ashamed of)
2: All gay men like it up the ass
3: Only homosexual males are gay, or, all homosexual females like it up the ass
4: When it comes to men, only gay men like it up the ass

Sorry, couldn't help it... ;o)

haha... number 4 is definitely taken care of by the inclusion of ''the most''.

otherwise, not at all... in no ways is it negative towards gay men, unless you construe the fact that a gay man might enjoy sex through his rear end, or will prefer to stick it in someone elses as prejudicial... cant see how...

either way, my point was that its those that toot their horn the loudest who most probably prefer the horn stuck up their ass instead....

just kidding, but im sure my initial point came across just fine.

[kasprouch]

Originally Posted by TAFKAT

Save the aggravation guys,

Just come over to Cubendo.com , and ask the same query, I am betting the answer will be delivered swifty, accurately, without interrogation, arrogance, dismissal or denial.

That doesn't mean that crack heads will be tolerated, we are pretty well attuned to that style of entity..., they don't last long there , but we don't instantly treat end users like idiots and criminals , as seems to be the norm at the official non support forums..

voila... absolutely no valid reason left to stay with Cubase.net, especially considering its confirmed the site does not provide official Steinberg technical support.

[Monobasser]

Originally Posted by kasprouch

not at all... in no ways is it negative towards gay men, unless you construe the fact that a gay man might enjoy sex through his rear end, or will prefer to stick it in someone elses as prejudicial... cant see how, considering how essential it is to their sex life.

either way, my point was that its those that toot their horn the loudest that most probably prefer the horn stuck up their ass instead....

just kidding, but im sure my initial point came across just fine.

Oh i see... you're fifteen years old, I forgive you.

[kasprouch]

Originally Posted by Monobasser

Oh i see... you're fifteen years old, I forgive you.

i'll sincerely apologise for bringing up that analogy, as from some of your answers (including one to a post by m127) i understand that its a touchy subject for you. what i wrote is cheap cliché comedy, not bigotry.

But, considering im an unprofessional, bigotted 15 yr old thief, I can fully understand why you might be so offended by my words...

[Lawrence]

Wow. Lots of anger over the use of something that's optional. Life is too short and there are too many great DAW products out there to get stressed about something so simple.

Don't like dongles? Stop doing new projects in Cubase and eventually you'll be off the dongle. Don't like the dongle number entry policy? Don't use Cubase.net... lots of music forums on the net. Cubendo.com is a good one for answers. Seems simple enough to me. I know people have lots of projects in Cubase and they can't quit "cold turkey" but start weening yourself off of it and put it in the rearview mirror.

Reaper? Sonar? Samp? PT? Find one that you feel has a better support system and use it. Lots of good choices out there.

I get irritated at Steiny occasionally also but it's not that important to rant constantly about it. I vent occasionally and move on... to some it seems like a mission. I actually think the complaints are sometimes legit but... it's not that important to me personally as the thing does what I need it to do. If it ever becomes that important - if it doesn't do what I need it to do - I'll switch to another product.

[Lawrence]

Originally Posted by kasprouch

But, considering im an unprofessional, bigotted 15 yr old thief, I can fully understand why you might be so offended by my words...

I think he called you a "..... homophobic ..... 15-year old thief." You guys are cracking me up.

No pun intended.

[Mark Kaufman]

I love my dongle. Sure, there are always bigger and better ones out there, but so what? My dongle gets the job done, it feels great, and I'm absolutely pleased about having one. What's to hate?



But what's up with all these pictures of iLoks?

[kasprouch]

Originally Posted by Lawrence

I think he called you a "..... homophobic ..... 15-year old thief." You guys are cracking me up.

No pun intended.

you can go ahead and kiss my crack. no pun intended either


m127: you should tell Steinberg that bug has been around since SX3. its 100% reproducible on any system - open up a project and pop in Reaktor 5. If your audio priority is on normal, everything 'll go beserk. had the same issue about 3 years ago, and having hit every button imaginable, the only fix was the boost option.

doesnt say much for them considering they ported the same bug to C4.

is it still there in 5?

[Lawrence]

Originally Posted by kasprouch

you can go ahead and kiss my crack. no pun intended either

Hey man, I didn't mean that in a "personal attack" way. Just joking around with you.

Good luck to you man.

[kasprouch]

Originally Posted by Lawrence

Hey man, I didn't mean that in a "personal attack" way. Just joking around with you.

Good luck to you man.

i know, i know.. was a bit of tongue in cheek - once again no pun intended..

[shanabit]

[QUOTE=m127;4724063]
Precisely, I got my face slammed with the forum door on my first post.

Maybe you should follow the instructions and PUT THE DONGLE NUMBER IN AS ASKED FOR?????????

In the USA, Yes you may have the registration for your car in the glove box but you better have that little sticker on the license plate or your getting a ticket. No one bitches about that until they dont have that sticker on the plate. Same thing.

Im not shocked they slammed the door on you.

This whole issue is gonna get fixed as youll have to have a My Steinberg Account just like DIGIDESIGN does in order to see things on their site such as instructional videos.

They could and should have a prospective users section as well

[shanabit]

Originally Posted by m127

1. have you noticed there are two types of entry fields in their registration form?

2. have you noticed one type of field is required for you to fill in the information and one is not?

3. have you noticed that in the usual human world (not the world of cool(?) metalic heads with insect eyes and headphones, of course) you can only register to such websites unless you filled in the required fields?

4. are you aware that all those customers were disrespected and got the door slammed on them even though they filled in the required fields?

5. have you noticed that slamming a door on anybody is so far out of style, rude and uncalled for nowdays, oh, and especially coming from stiff-ass customer representatives who call themselves "professional" and open their posts with the VERY professional "Hello xxxxx," but don't say shit afterwards?

6. you do understand that every act of rudeness and/or omission of theirs is actually done in representation of everything their company stands for, don't you?

7. did you at least notice that I did mention and even emphasized the term required in my post?


No, most probably you are not aware of any of that.

Probably you are not aware of this either but I just needed 3 posts from you to not give a **** about what does or doesn't shock you. So there.

But hey! look at me, here I am providing a couple of minutes of especial and loving attention to you, a guy who definitely looks so extremely desperate for it. Aren't I the nicest ever?

.

As a side note to your normal bitter nasty self, I contacted the mods over there just two days ago. My question was Why dont you guys just make the registration so that you CANT get passed the Dongle Entry section. Your only PISSING off people with the Hellos, please enter your number, I close this one now which Chrs B is sure to do.
I think Chris B gets a woody doing this but anyways. I was told they will change the forum registration to REQUIRE you to have a My Steinberg Account in order to post.
Once again , all the bitchin in the world by your bitter self aint gonna change that company so move on. No your not nice, Still a weed.
Maybe reading is difficult for you

Cubase.net .:::. Register

Looks like its the SECOND thing asked for after your USERNAME

USB-eLicenser


"The USB-eLicenser number is required if you use one or more of the products listed below:
Cubase
Cubase 5 | Cubase Studio 5 | Cubase Essential 5
Cubase 4 | Cubase Studio 4 | Cubase Essential 4
Cubase SE 3 | SL 3 | SX 3
Cubase SL 2 | SX 2
Cubase SL 1 | SX 1
Cubase System|4 (incl. Cubase SL 3
Studio Case II (incl. Cubase SE 3)

[rydan]

Originally Posted by kasprouch

haha... number 4 is definitely taken care of by the inclusion of ''the most''.

otherwise, not at all... in no ways is it negative towards gay men, unless you construe the fact that a gay man might enjoy sex through his rear end, or will prefer to stick it in someone elses as prejudicial... cant see how...

either way, my point was that its those that toot their horn the loudest who most probably prefer the horn stuck up their ass instead....

just kidding, but im sure my initial point came across just fine.

Anyway, this presents a pleasing solution to the dongle problem for all parts. Simply request that Steinberg take their dongle and shove it... regardless of sexual orientation. =)

[kasprouch]

Originally Posted by rydan

Anyway, this presents a pleasing solution to the dongle problem for all parts. Simply request that Steinberg take their dongle and shove it... regardless of sexual orientation. =)

it took 13 pages but we finally got our solution - Waves, Steinberg, and whoever else:

Stick Your Dongles Where It Hurts

[Fredo]

Originally Posted by shanabit

My question was Why dont you guys just make the registration so that you CANT get passed the Dongle Entry section.

Because that would lock out all prospective people.


Fredo

[colinmiller]

Originally Posted by kasprouch

who are you trying to prove a point to? first you say im claiming to own a software, now you're saying its unprofessional to be non-supportive of a forum thats run by a not very customer orientated company.

sorry, but what exactly is your point?



not trying to be offensive here, but what you just wrote makes absolutely no sense. if you read it again, im sure you'd agree...

I am sorry you have trouble comprehending it. Perhaps you may want to go read through the thread to get a better understanding.

If you did you would notice that one of the big arguments against copy protection is that is has all been cracked. You'll notice another argument is that a forum shouldn't require it because the software for that forum hasn't been cracked.

So it's not that what I wrote doesn't make sense, it's that for some reason you're not getting it. No offense, but hopefully this clears it up a big.