Cubase SX3 Windows 7 - freezes on start-up
Old 30th May 2009
  #1
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Cubase SX3 Windows 7 - freezes on start-up

I'm running Windows 7 with a Motu 828mkii. These both seem to work properly. As recommended by a forum, I'm using the legacy drivers for my TI firewire card.

But, when I try to start Cubase SX3 it freezes at the moment the splash screen says "Initialising: VST Connections".

If I turn off the Motu and start Cubase it opens without any issues.

Does anyone have any ides what the problem might be?

Thanks.
Old 30th May 2009
  #2
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A few things that might be worth mentioning:

Cubase works fine if I use the motherboard's built in soundcard.

I'm using the latest drivers for the Motu 828mkii.

I can get sound out of the Motu by going to YouTube, for example.

I just can't get Cubase and the Motu to play nicely together....
Old 30th May 2009
  #3
Gear interested
 

Quote:
Originally Posted by moledog View Post
I'm running Windows 7
get a mac!



soz dont know about them motu cards
Old 30th May 2009
  #4
Gear nut
 

" Quote:
Originally Posted by moledog
I'm running Windows 7

get a mac!



soz dont know about them motu cards"


LOL....yea spend $2500+ to fix a sound card/Sequencer problem...

Anyway... I am running win 7 with a MK3 ultralite and samplitude and everything is running better than it did with XP.....
First thing

1. Install Reaper Demo and see if you can load up ASIO and Motu...

Do this before anything else and post a reply.
Old 31st May 2009
  #5
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Hi jrwaltb

Thanks for your reply.

I've installed Reaper and can get audio out from all settings apart from MOTU Audio ASIO.

ASIO DirectX Full Duplex works okay, so does Direct Sound and Wave Out.

Do I need to have it set to MOTU Audio ASIO, as that's what I've always used with Cubase...?

I feel I'm making some progress, thanks again.
Old 31st May 2009
  #6
Gear nut
 

When you set the driver to "Motu ASIO" in Reaper does it work? The Motu Asio is the one you need to be using for any program with ASIO..
Old 31st May 2009
  #7
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No.

MOTU Audio ASIO doesn't work in Reaper. No sound. No meter signal.

But, when I use the ASIO Full Duplex, and other settings, I get sound out from my monitors and the Motu's meters display a signal.

Thanks, I really appreciate your help.

:D
Old 31st May 2009
  #8
Gear interested
 

Quote:
Originally Posted by jrwaltb View Post
"
LOL....yea spend $2500+ to fix a sound card/Sequencer problem...
i was joking didnt mean to sound like a ****
Old 31st May 2009
  #9
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Try deleting the Preference files for SX3
Old 31st May 2009
  #10
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Hey is your firewire 1394a or b? Windows usually hates b.
Also I'd go into device manager and disable onboard sound for now.

And in Control Panel (or whatever, I'm not in my Windows 7 drive right now) set your default Audios to your MOTU.

Reboot, try it.

Also, there's no reason not to use latest TI drivers, at least if this dosen't work. As for deleting the Preference files, I'd do that last, if at all.- that's getting into voodoo.

My Fireface 800 works like a charm in 7 but I used Reaper for testing.

Wait, when you say you used legacy drivers do you mean like these instructions (courtesy of RME)

Quote:
All our drivers and hardware can be used with Windows 7, both 32 and 64 bit. PCI and PCIe runs straight away. FireWire needs a small tweak.

Windows 7 seems to include at least three different FireWire drivers. As reported in other forums to make the Fireface (and others) run under W7 you just have to change from the incompatible default driver to the compatible one.

- Go to Device Manager, FireWire Contoller.
- Choose Driver, Update Driver Software
- A list pops up that (on our systems) showed three entries:

OHCI-compliant 1394 Host controller
OHCI-compliant 1394 Host controller (legacy)
OHCI-compliant Texas Instruments 1394-Host controller

- From these three select 'OHCI-compliant 1394 Host controller (legacy)'
- Install the latest FF driver...
In your case install the Motu driver(s).
Old 1st June 2009
  #11
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Thread Starter
I've managed to get it all working by using Asio4all drivers.

Hooray!

Thanks for all your replies. I love this forum!

:D
Old 1st June 2009
  #12
Gear maniac
 

is there RAM limitation on win 7? you know how xp can only use 4gb. what about 7?
Old 1st June 2009
  #13
3 + infractions, forum membership suspended.
 

Old 2nd June 2009
  #14
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chribble's Avatar
 

hit f4 for studio connections and make sure you've reset your outputs.

Also make sure to download latest versions of syncrosoft
Old 29th October 2009
  #15
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gerardmanvuca1's Avatar
 

Hey Moledog,
are you using Win 7 32bit? or 64?
How many gigs of ram??
have you tried any plugins and vstsi? which ones work? which ones don't?

Old 29th October 2009
  #16
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ASIO 4 ALL is NOT the correct driver to be using. I know its working but you still have an issue there

Did you download the File Name: 64fw-3.6.8.1416.zip Driver from MOTU??

Pretty sure SX3 is NOT compatible with Windows 7 or Vista

IF you cant get the ASIO driver to work in Reaper then you still have a MOTU driver issue and or your FW card drivers
Old 29th October 2009
  #17
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Quote:
Originally Posted by JoeyM View Post
As for deleting the Preference files, I'd do that last, if at all.- that's getting into voodoo.
Corrupt prefs will whack a lot of things. No its not vodoo, your just not aware of it. Do it all the time. If the pref is screwed up it wont load up correctly since the cubase program boot looks at those everytime Cubase boots up
Old 29th October 2009
  #18
LQM
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+1 - agree
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