Pro-tools LE crash

[TheSoundWorks]

Could somebody please help!!

A few weeks ago my Pro Tools LE/M-box system crashed and then would not open. Each time you clicked the icon, it would bounce then crash. It continued to do this. I tried uninstalling and reinstalling Pro Tools, but now when I turn my computer on it does not even start up the M Box as in normally does, so Pro Tools won't even open. I've been onto some forums and got some hints but currently nothing's worked. I looked at my system log files and found something that I don't understand, but may be the problem.

I am running on a Mac Mini, OS X 10.4.11 Pro Tools 7.0:

Jun 26 17:35:58 william-scotts-computer cp: error processing extended attributes: Operation not permitted
Jun 26 17:37:33 william-scotts-computer cp: error processing extended attributes: Operation not permitted
Jun 26 17:37:35 william-scotts-computer cp: error processing extended attributes: Operation not permitted
Jun 26 17:43:07 william-scotts-computer kextd[556]: a link/load error occured for kernel extension /System/Library/Extensions/DigidesignMbox2.kext
Jun 26 17:43:07 william-scotts-computer kextd[557]: a link/load error occured for kernel extension /System/Library/Extensions/DigidesignMbox2Boot.kext
Jun 26 17:43:07 william-scotts-computer kextd[25]: can't find extension with id com.digidesign.mbox2.boot.driver
Jun 26 17:45:29 william-scotts-computer authexec: executing /System/Library/Frameworks/Carbon.framework/Versions/Current/Support/LaunchCFMApp
Jun 26 18:17:53 william-scotts-computer shutdown: halt by williamscott:
Jun 26 18:17:54 william-scotts-computer SystemStarter[666]: authentication service (674) did not complete successfully
Jun 26 18:17:54 william-scotts-computer SystemStarter[666]: Digidesign Mbox 2 Configuration Service (680) did not complete successfully
Jun 26 18:17:56 william-scotts-computer SystemStarter[666]: Digidesign Services (679) did not complete successfully
Jun 26 18:17:56 william-scotts-computer SystemStarter[666]: The following StartupItems failed to properly start:
Jun 26 18:17:56 william-scotts-computer SystemStarter[666]: /System/Library/StartupItems/AuthServer
Jun 26 18:17:56 william-scotts-computer SystemStarter[666]: - execution of Startup script failed
Jun 26 18:17:56 william-scotts-computer SystemStarter[666]: /Library/StartupItems/Digidesign Mbox 2
Jun 26 18:17:56 william-scotts-computer SystemStarter[666]: - execution of Startup script failed
Jun 27 08:08:37 localhost kernel[0]: hi mem tramps at 0xffe00000
Jun 27 08:08:38 localhost kernel[0]: PAE enabled
Jun 27 08:08:38 localhost kernel[0]: standard timeslicing quantum is 10000 us
Jun 27 08:08:38 localhost kernel[0]: vm_page_bootstrap: 379548 free pages
Jun 27 08:08:38 localhost kernel[0]: mig_table_max_displ = 71
Jun 27 08:08:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Jun 27 08:08:38 localhost kernel[0]: 90 prelinked modules
Jun 27 08:08:38 localhost kernel[0]: ACPI CA 20060421
Jun 27 08:08:38 localhost kernel[0]: AppleIntelCPUPowerManagement: ready
Jun 27 08:08:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=0 LocalApicId=0 Enabled
Jun 27 08:08:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=1 LocalApicId=1 Enabled
Jun 27 08:08:38 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Jun 27 08:08:38 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Jun 27 08:08:38 localhost kernel[0]: using 7864 buffer headers and 4096 cluster IO buffer headers
Jun 27 08:08:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Jun 27 08:08:38 localhost kernel[0]: Started CPU 01
Jun 27 08:08:38 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
Jun 27 08:08:38 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
Jun 27 08:08:38 localhost kernel[0]: Security auditing service present
Jun 27 08:08:38 localhost kernel[0]: BSM auditing present
Jun 27 08:08:38 localhost kernel[0]: disabled
Jun 27 08:08:38 localhost kernel[0]: rooting via boot-uuid from /chosen: C0FF8743-7FAA-4C6D-8475-34357B09E295
Jun 27 08:08:38 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Jun 27 08:08:38 localhost kernel[0]: USB caused wake event (EHCI)
Jun 27 08:08:38 localhost kernel[0]: FireWire (OHCI) Lucent ID 5811 PCI now active, GUID 0016cbfffe5e9cb4; max speed s400.
Jun 27 08:08:38 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/PRT2@2/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageDriver/ST98823AS Media/IOGUIDPartitionScheme/Apple_HFS_Untitled_1@2
Jun 27 08:08:39 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
Jun 27 08:08:39 localhost kernel[0]: CSRHIDTransitionDriver::probe:
Jun 27 08:08:39 localhost kernel[0]: CSRHIDTransitionDriver::start before command
Jun 27 08:08:39 localhost kernel[0]: CSRHIDTransitionDriver::stop
Jun 27 08:08:39 localhost kernel[0]: IOBluetoothHCIController::start Idle Timer Stopped
Jun 27 08:08:39 localhost kernel[0]: Jettisoning kernel linker.
Jun 27 08:08:39 localhost kernel[0]: Resetting IOCatalogue.
Jun 27 08:08:39 localhost kernel[0]: GFX0: family specific matching fails
Jun 27 08:08:39 localhost kernel[0]: display: family specific matching fails
Jun 27 08:08:39 localhost kernel[0]: Matching service count = 2
Jun 27 08:08:39 localhost kernel[0]: Matching service count = 4
Jun 27 08:08:39 localhost kernel[0]: Matching service count = 4
Jun 27 08:08:39 localhost kernel[0]: Matching service count = 4
Jun 27 08:08:39 localhost kernel[0]: Matching service count = 4
Jun 27 08:08:39 localhost kernel[0]: Matching service count = 4
Jun 27 08:08:39 localhost kernel[0]: Matching service count = 22
Jun 27 08:08:39 localhost kernel[0]: Previous Shutdown Cause: 0
Jun 27 08:08:39 localhost kernel[0]: GFX0: family specific matching fails
Jun 27 08:08:39 localhost kernel[0]: display: family specific matching fails
Jun 27 08:08:39 localhost kernel[0]: IOResources: stalling for module
Jun 27 08:08:39 localhost kernel[0]: IOResources: stalling for module
Jun 27 08:08:39 localhost kernel[0]: IOResources: stalling for module
Jun 27 08:08:39 localhost kernel[0]: GFX0: match category IOFramebuffer exists
Jun 27 08:08:39 localhost kernel[0]: ath_attach: devid 0x1c
Jun 27 08:08:39 localhost kernel[0]: Matching service count = 1
Jun 27 08:08:39 localhost kernel[0]: ath_descdma_setup: tx dd_desc_paddr = 0x1e1df000, length 0x46500(288000) bytes
Jun 27 08:08:39 localhost kernel[0]: ath_descdma_setup: beacon dd_desc_paddr = 0x19b09000, length 0x90(144) bytes
Jun 27 08:08:39 localhost kernel[0]: mac 10.3 phy 6.1 radio 10.2
Jun 27 08:08:37 localhost mDNSResponder-108.6 (Jul 19 2007 11: 41:28)[33]: starting
Jun 27 08:08:37 localhost memberd[41]: memberd starting up
Jun 27 08:08:39 localhost lookupd[54]: lookupd (version 369.6) starting - Fri Jun 27 08:08:39 2008
Jun 27 08:08:41 localhost kernel[0]: yukonosx: Ethernet address 00:16:cb:93:c1:f1
Jun 27 08:08:41 localhost kernel[0]: AirPort_Athr5424ab: Ethernet address 00:16:cb:07:9e:f2
Jun 27 08:08:41 localhost lookupd[58]: lookupd (version 369.6) starting - Fri Jun 27 08:08:41 2008
Jun 27 08:08:42 localhost diskarbitrationd[40]: disk1s6 hfs 3497D965-848D-3116-A36C-FD39F084207C LaCie Disk [not mounted]
Jun 27 08:08:42 localhost DirectoryService[49]: Launched version 2.1 (v353.6)
Jun 27 08:08:42 william-scotts-computer configd[38]: setting hostname to "william-scotts-computer.local"
Jun 27 08:08:43 william-scotts-computer diskarbitrationd[40]: disk0s2 hfs 4B2FA92A-1596-36B0-849B-883BB14D944D Macintosh HD /
Jun 27 08:08:44 william-scotts-computer kernel[0]: display: Not usable
Jun 27 08:08:44 william-scotts-computer kernel[0]: AppleYukon - en0 link active, 100-Mbit, full duplex, symmetric flow control enabled
Jun 27 08:08:45 william-scotts-computer kernel[0]: Registering For 802.11 Events
Jun 27 08:08:45 william-scotts-computer kernel[0]: [HCIController][setupHardware] AFH Is Supported
Jun 27 08:08:46 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: No networks found on channel(s) 11
Jun 27 08:08:46 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "skycop" on channel(s) 11
Jun 27 08:08:46 william-scotts-computer /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Jun 27 08:08:48 william-scotts-computer configd[38]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-network
Jun 27 08:08:48 william-scotts-computer configd[38]: posting notification com.apple.system.config.network_change
Jun 27 08:08:48 william-scotts-computer lookupd[78]: lookupd (version 369.6) starting - Fri Jun 27 08:08:48 2008
Jun 27 08:08:49 william-scotts-computer loginwindow[73]: Login Window Started Security Agent
Jun 27 08:08:50 william-scotts-computer mDNSResponder: Adding browse domain local.
Jun 27 08:08:50 william-scotts-computer configd[38]: posting notification com.apple.system.config.network_change
Jun 27 08:08:50 william-scotts-computer lookupd[116]: lookupd (version 369.6) starting - Fri Jun 27 08:08:50 2008
Jun 27 08:08:51 william-scotts-computer configd[38]: target=enable-network: disabled
Jun 27 08:08:54 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "Stargate" on any channel (directed scan)
Jun 27 08:08:54 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "Stargate" on channel(s)
Jun 27 08:08:55 william-scotts-computer kernel[0]: 11D beacon causing regdomain change to CC 826
Jun 27 08:08:55 william-scotts-computer kernel[0]: en1: 802.11d country code set to 'GB'.
Jun 27 08:08:55 william-scotts-computer kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
Jun 27 08:08:59 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "temp" on any channel (directed scan)
Jun 27 08:08:59 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "temp" on channel(s)
Jun 27 08:09:00 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: broadcast scan also didn't yield any matching result..
Jun 27 08:09:03 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: No networks found on channel(s) 11
Jun 27 08:09:03 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "skycop" on channel(s) 11
Jun 27 08:09:09 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "Stargate" on any channel (directed scan)
Jun 27 08:09:09 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "Stargate" on channel(s)
Jun 27 08:09:13 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "temp" on any channel (directed scan)
Jun 27 08:09:13 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "temp" on channel(s)
Jun 27 08:09:14 william-scotts-computer diskarbitrationd[40]: disk1s6 hfs 3497D965-848D-3116-A36C-FD39F084207C LaCie Disk /Volumes/LaCie Disk
Jun 27 08:09:14 william-scotts-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: broadcast scan also didn't yield any matching result..

P.S. Are there updates for ProTools!?

[PlatinumSamples]

I am running on a Mac Mini, OS X 10.4.11 Pro Tools 7.0:

There's your problem - go to the Digi site and check the compatibility docs.

Rail

[TheSoundWorks]

I realize that there may be some compatibility isssues.

In the Compatability sexion on the Digi site, M Box 2, it says this:

Mac OS X 10.4 (and Other Apple Software Updates) & Pro Tools Launch Failure/Bouncing Icon in Dock
Although Mac OS X 10.4.10 and 10.4.11 have not been tested or qualified by Digidesign, the only known issue at this time has to do with Pro Tools failure to launch in some cases due to improper prebinding.

In many cases, downloading and running the Mac OS X Prebinding Script from PACE may resolve the issues described above:
Mac OS X Prebinding Script & Instructions
See "Other Apple Software & Pro Tools Launch Failure" below for more information.

Tried this and it doesn't work - Going to upgrade my protools to the only up grade that seems available 7.1.1 and do a combo upgrade on my OS X and see what happens. Help!?

[davenutz]

a combo update to OSX wont help you, as there is no way to 'downgrade' to 10.4.9 without doing.....(see below)

what you should really do is back up all your data, documents, music, etc... and FORMAT your drive. do a fresh install of 10.4.x and do a combo update to 10.4.9

DO NOT UPDATE PAST 10.4.9!
turn off automatic updates immediately. before you even do anything else, go into system preferences and turn off automatic updates.


then install PT.

10.4.11 is nothing but headaches.

[TheSoundWorks]

Truth be told I'm pretty clueless about Mac's especially the technical side.

Is it possible to just reinstall the OS X I bought the MAC MINI with by putting the installation CD in!? Would that be "RE-FORMATTING" the HD?! I've tried to find out online and it talks a lot about going to Disk Utilities and doing a disk erase. Not sure which to do. Please help!?

[TheSoundWorks]

HELP!!!!!

I've done all this an now my Mac Mini won't even recognize the MBox, as if the CoreAudio Driver is not being installed properly. I have absolutely NO idea what is going on here. Done exactly as has been said. Now if I try to launch protools it freezes the whole computer up and requires me to hold the power butten to restart. If anyone has any suggestions thaat would be AWESOME! I have a job tomorrow afternoon which I won't be able to do unless I get this sorted out. THANKS!!!!

[psycho_monkey]

Originally Posted by TheSoundWorks

HELP!!!!!

I've done all this an now my Mac Mini won't even recognize the MBox, as if the CoreAudio Driver is not being installed properly. I have absolutely NO idea what is going on here. Done exactly as has been said. Now if I try to launch protools it freezes the whole computer up and requires me to hold the power butten to restart. If anyone has any suggestions thaat would be AWESOME! I have a job tomorrow afternoon which I won't be able to do unless I get this sorted out. THANKS!!!!

Don't have another computer (other mac or even a PC) that you can try the Mbox on do you?

Have you done the full reformat? I'd also upgrade to 7.4 if you can - it's not expensive and worthwhile improvement in features - if you can get the Mbox running agian that is!

[TheSoundWorks]

Did think of installing Protools on another Mac and try the Mbox on that but the ones we do have in the office are running on OS X 10.4.10 or higher which I have been told does not work well with Pro tools 7.0, which is what I have. So, what I'd have to do is upgrade my protools to 7.4 and then also my OS X system as well I assume!? In the meantime I have got to get it working NOW!!! There is a problem with the CoreAudio Driver which when I installed protools does not register or install properly!!!

[TheSoundWorks]

My Pro Tools System started crashing on launch a couple weeks ago, and finally wouldn't open altogether. I have backed up my hard drive, reinstalled the OS X to it original when I bought it, 10.4.5, and then reinstalled Pro Tools 7.0. For some reason the Mac (mini) is having trouble "talking" to the M Box2. None of the lights flash up and if I go into the Audio/Midi set up in Utilities, it does not recognize the M Box2 so it's obviously not being read. I think that somehow the CoreAudio Driver is not being installed properly when I install Pro tools, but I'm not sure. I do desperately need some help as I have some major job deadlines!! Thanks!!!!!