-6088 error in 7.3.1 on 2 seperate comps with 1 track/no plugs Please Help!

[Neruk]

I've been searching this forum for about an hour and i havn't found anything to help me.

I was running 6.7 (Digi 002 LE) smoothly just the other day on both my computers. But i updates to 7.3.1 so i could run battery... Im running-

PC 3 ghz 1 GB ram (Windows XP Home SP2) The firewire runs into my pc through the SB Audigy. And my Powerbook G4 512 RAM (OSx) and the firewire here just runs through the macs firewire input. Both ran perfectly the other day (unless a ton of plug of course) until i installed 7.3.

Now they open but I can't track vocals in since it needs to be 128 to not have that crazy reverb sound. Even if the only thing open is that first track and no plug-ins. Sometimes it will record on the mac.. but playback only works 1 out of 10 times. And recording at 128 samples never works on the PC... unless its set to 512-1024 samples.

I seriously want to just revert back to 6.7 but i have no idea where my original 6.4 install key code is at

Plz help - Thanks
Neruk

[Neruk]

Ok i reinstalled PT on my mac.. and it works.. but i still get the error sometimes.. but it works often enough that i can record without tearing my eyes out.

But the PC still isnt working..

[Neruk]

Nevermind.. the mac is working poorly still.

No suggestions?

[the tortoise]

First of all, the DUC should be your first port of call for troubleshooting, all the answers are there.

Aside from the usual trashing of Prefs, Databases etc; I would bet that this is a plugin issue.

When upgrading to PT7 and especially 7.3, older plugins that are not 'PT7 optimised' can potentially render PT unusable.

Try moving all of your non-digi plugs to your unused plugins folder and see how a session plays. After that, add them one by one and I bet you find the culprit.

Good luck

Peace

the tortoise

[madcowvt]

Bringing this thread back to life :-)

I have the exact same issue. Was this resolved?

This is the research I have found from the DUC, google etc.

-Try a new firewire cable (trying this tonight)
-Make sure DMA is enabled on all hard drives (which it is of course)
-Possible 002 issue with firewire connectors (already have replaced power harness etc.).

My setup has been running great for 2+ years and this happened once upgrading from 6.9 to 7.3.1. I cannot record lower then 512 on the buffer setting. Does'nt matter if I have 1 track or 20 record enabled.

Any ideas other then reformatting?

[madcowvt]

FYI....

Reinstalled the OS and PT from scratch and all is fine now. Can record all tracks at 64.

[Freddo30]

I'm on PC,

i had problems with clicks, pops, connection drops, buffer errors, latencies, everything you can imagine, with my 002.

I cound't record anything above 10 seconds, without getting a -6088 error.

no matter what buffer settings. i just couldn't do anything with my 002.

---

I decided to try my PC without ACPI, and all my problems went away.

I'm still trying to figure this out, cause a PC without ACPI is impossible to use.



If you ever find a solution to this... please let me know ( i have my 002 in the closet because of this )

[madcowvt]

Originally Posted by Roberto Lanczos

I'm on PC,

i had problems with clicks, pops, connection drops, buffer errors, latencies, everything you can imagine, with my 002.

I cound't record anything above 10 seconds, without getting a -6088 error.

no matter what buffer settings. i just couldn't do anything with my 002.

---

I decided to try my PC without ACPI, and all my problems went away.

I'm still trying to figure this out, cause a PC without ACPI is impossible to use.



If you ever find a solution to this... please let me know ( i have my 002 in the closet because of this )

Hey Robert..
Did you follow the Digi guide and start with a fresh Win XP install and do all the tweaks to the OS?

DUC: General Troubleshooting - Pro Tools 6 & 7 Win XP
(Some newer model notebooks also require that the Microsoft ACPI-Compliant Control Method Battery device driver be disabled for smooth performance in Pro Tools LE.)

Also.. If you are running 7.3 it is necessary to download and install the latest 7.3.1 patch.

[Freddo30]

yep. I've tried all that and more...

i think it has something to do with "HOW Windows assign IRQs" during the installation process...

I mean... if i go the ACPI route, i get all kind of buffer errors.
( and i'm not even sharing any IRQ on ACPI mode )

But here's a thing: when i switch Hardware Video Acceleration to "NONE", and i increase the PCI latency to "248" on FireWire Bus... everything starts to run a little bit smoother, but a still get -6088 errors after 2 or 4 min of recording.

ACPI is hurting my PC performance somewhere else.


Is something like this:


With ACPI (no IRQ sharing) ...... ( buffer errors still there )
without ACPI (no IRQ Sharing) ..... ( problems solved )


SO.... it has to be something else going on, cause i'm not sharing IRQs.


---




******EDIT******

Originally Posted by madcowvt

(Some newer model notebooks also require that the Microsoft ACPI-Compliant Control Method Battery device driver be disabled for smooth performance in Pro Tools LE.)

I'm checking my PC without ACPI right now, and i can't find anything related to battery power on device manager section.

It's an excellent point you have right there. ( maybe that's why my performance is fuc#ed up with ACPI mode )


I'm going to check this...
I've got a feeling....
it has to be that... I know... i can feel it.

[madcowvt]

Wow!! Thats a good scenario you have there

Hope you have some luck at least with it.

I posted this over at the DUC after doing a bit of testing in case someone else runs into the -6088 error. Below is the snip-it from my post:

<table class="tableborders" cellpadding="3" cellspacing="1" width="100%"><tbody> <tr> <td class="subjecttable" width="83%"><table class="subjecttable" border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td align="left" valign="top" width="70%"> Re: Recording at low buffer settings. not possible. [Re: kRokksOn]
#1150654 - 05/02/07 11:31 AM </td> <td align="right" width="30%"> <table class="tablesurround" border="0"> <tbody> <tr> <td class="navigation" nowrap="nowrap"> Edit </td> <td class="navigation" nowrap="nowrap"> Reply </td> <td class="navigation" nowrap="nowrap"> Quote </td></tr></tbody></table></td></tr></tbody></table></td></tr> <tr> <td class="lighttable" width="83%">
Hey KRokksOn...

I Did a little testing. This may or may not help you or any others having a similiar -6088 (H/W Buffer) error.

What I did is rebuild WinXP from scratch and applied the normal tweaks for audio.
Then installed PT 7.3 and applied the 7.3.1 patch. Oddly enough even with a barebone OS install with PT 7.3 I recieved an error when launching PT without the 7.3.1 patch (Had to try it :-).
Once the patch was applied Pro tools ran great at a buffer setting of 64 with as many tracks record enabled as possible. At this point I made a image of the drive (which I should have done 2 years ago ;-) Anywho.....

To find out what caused the -6088 error I started installing my plugs, needed software etc. and then tried recording at 64 in PT after each install. I also rebooted in between just to rule that out also.

All was fine and dandy untill I installed CD Architect 5. After the install I launched PT and could not record more then 3 seconds at 64 or 5 seconds at 128 without the -6088 error popping up.
This was consistant after rebooting as well. Removing CD Architect resolved the issue.
(Installing Neuro 6 works fine FYI)

I am positive this was not a problem when I was using PT 6.9. Of course this is only on one machine and would need to be tested extensivly on many.

Food for thought and I would be curious if this is a problem for any others with CD Architect 5.
As a test I will upgrade to CD Achitect 5.2 to see if that resolves the issue or has any other effects.
I cannot find anything on Sony's site under known issues or otherwise that even relates to PT.

-mark </td></tr></tbody></table>

[Neruk]

I dont have my pc where I am currently, but i do have my mac laptop.

What I have been forced to do (which is awful awful AWFUL), is record on my mac (which hitting the record button works 20% of the time, 80% it loads and doesnt record - get error). Which obviously KILLS the creative process. I CANNOT apply ANY plugs on my mac since i installed 7.3.1.

So i have to burn to a DVD and transfer to my PC. On my PC i can apply as many plugs as i want. But once i set the buffer to 128 and try to record. Error - instantly.

I actually deleted 7.3.1 off my mac 2 weeks ago and re-installed 6.9 just so i could actually record.. it wouldn't even open.

Im going to try to put my plugs in the un-used folder to see if that helps at all.

[Freddo30]

Originally Posted by madcowvt

To find out what caused the -6088 error I started installing my plugs, needed software etc. and then tried recording at 64 in PT after each install. I also rebooted in between just to rule that out also.

All was fine and dandy untill I installed CD Architect 5. After the install I launched PT and could not record more then 3 seconds at 64 or 5 seconds at 128 without the -6088 error popping up.
This was consistant after rebooting as well. Removing CD Architect resolved the issue.
(Installing Neuro 6 works fine FYI)

I am positive this was not a problem when I was using PT 6.9. Of course this is only on one machine and would need to be tested extensivly on many.

EXCELLENT. --- This is great Too... and i'm going to tell you WHY....


SONY software like Architec needs Microsoft .NET Framework in order to work. I remember that when i was doing my tests, i had Sony Vegas Installed in my computer ( wich required .Net Framework too )

I'm not saying any particular software is causing the problem.

But the thing is .... ( WHO the HELL Knows who's responsable. who the hell knows what's tweaked in the registry?, what garbage is copied to system?, what DLLs?, etc ) it can be anything.

I'm going to try ACPI again, without .NET framework, or any other garbage.

That was a great one. Thanks a lot.

[madcowvt]

Originally Posted by Roberto Lanczos

EXCELLENT. --- This is great Too... and i'm going to tell you WHY....


SONY software like Architec needs Microsoft .NET Framework in order to work. I remember that when i was doing my tests, i had Sony Vegas Installed in my computer ( wich required .Net Framework too )

I'm not saying any particular software is causing the problem.

But the thing is .... ( WHO the HELL Knows who's responsable. who the hell knows what's tweaked in the registry?, what garbage is copied to system?, what DLLs?, etc ) it can be anything.

I'm going to try ACPI again, without .NET framework, or any other garbage.

That was a great one. Thanks a lot.

Excellent point and your are right on the money! Who know what garbage is installed. I usually dont touch the PC once it's running solid but over time I slipped :-)
I also had Vegas on there as well. If/when i get time (i'm tracking now) I will install Vegas to see if that blows it up also.

[Neruk]

Moving the plug ins on my mac into the un-used folder didnt help things at all.

I wish i would have stayed with 6.9

[madcowvt]

Originally Posted by Neruk

Moving the plug ins on my mac into the un-used folder didnt help things at all.

I wish i would have stayed with 6.9

Did you Upgrade to 7.3.1 or did you uninstall 6.7/9 first and then install 7.3.1 fresh?

I would uninstall 7.3 at this point. After the uninstall go find any Digi folders for PT and delete them. Also search the registry for any Digi keys and delete those as well. Reboot and start fresh.

I cannot help with the mac.

[Neruk]

I thought you NEEDED a version of PT 6.x on your computer to upgrade/install to 7.3.1?

Also do delete every digi key do i need to delete all my PT sessions as well?

[madcowvt]

Originally Posted by Neruk

I thought you NEEDED a version of PT 6.x on your computer to upgrade/install to 7.3.1?

Also do delete every digi key do i need to delete all my PT sessions as well?

When I bought 7.3 not only did I download it but had them send me a DVD and it was in fact the full version of 7.3 and not an upgrade. ( i just looked at the email from digi when i bought 7.3 and it has the license key right in it)

I would back up all your PT sessions to another drive and any plug in settings, things like that. Best to back up anything of importance at this point. Then remove PT from add remove programs.

Reboot.....

Delete any digi folder that may remain on the c: drive (some uninstalls will leave the program folder or folders relating to the software). Look in the registry for Digi keys. hkey_local machine\software\digidesign and delete it. Also under hkey_current_users you will find a boat load of Pro Tools keys. Delete those also. Very typical when trying to "Get Rid" of a program in windows when having problems.

Reboot....

As always... be very carefull in the registry. If this all sounds greek, you may want to steer clear from it

If you havent defraged your system drive in a long time it might be wise to do that also. You can always run a chkdsk as well. Anything to make sure things are fine before reinstalling PT.

Try installing PT and see what happens... dont forget to install the 7.3.1 patch too!

There are many variables and at some point you have to just commit to starting from scratch or you could spend more time trouble shooting.

Reinstalling Win Xp and PT shouldnt take any longer then a couple hours. I dont use my DAW for anything other then recording so if you are surfing the web, playing games etc., you may never know what is causing the problem.

Hope this helps man!!

EDIT: I think XP home will be the same but am not sure since I have XP pro. Again... be careful, back anything of importance up first.
I typed this quick and from memory so i claim no responsibility! Just be careful...did i already say back up things that are important?? Better to be safe then sorry.

[Neruk]

I think i got the mac working, at least to the point that i can record. I havn't installed any plug ins yet, but at least when i hit record it works everytime now.

All i did was delete all the digi files like you said and reinstalled 7.3.1

It took me an entire 250 gb external hd to backup all my sessions

[madcowvt]

Originally Posted by Neruk

I think i got the mac working, at least to the point that i can record. I havn't installed any plug ins yet, but at least when i hit record it works everytime now.

All i did was delete all the digi files like you said and reinstalled 7.3.1

It took me an entire 250 gb external hd to backup all my sessions

Good news man....

Keep us posted!

[Freddo30]

errors: -6085, -6086, -6088, etc.


these errors could be caused by an infinity of things

- cheap firewire card
- cheap mobos with integrated firewire ports
- XP in bad conditions, garbage in the registry, DLLs, etc.
- XP without the necesary AUDIO tweaks
- Cluster size on hard disk
- Memory Sticks and Memory Timings
- the lack of OXFORD chip on Firewire Hard drives.
- Hyper-Threading Enabled
- Recordings on the same HD where the system is.
- drivers, updates
- Pro Tools version
- etc, etc, etc....
- i could keep going, and going, till never end.

unfortunely... i had to spent a lot of money to solve all of the above first.... just to realize that the problem was something else.


NO matter what buffer settings, no matter how many XP tweaks, i couldn't solve this.
I couldn't get the unit to work with 6.1, 6.1.1, 6.4, 6.7 , 6.9, 7.0, 7.1, 7.3.


I tried a fresh XP installation with every single version, ACPI, no ACPI, IRQ sharings were fine, and i just couldn't get the unit to work.
( 2 months, with fast food, no sleeping, trying all versions day and night)


I was close to shoot my self in the face.
I tried 3 different computers and my laptop.
guess what? --- buffer errors all the time.

-------------------------------------------------------


For me. Everything was solved by going this route:


-You need to get the 1st Release of Windows XP ( The first one ) the 2000 version.
- do not apply any tweaks. i repeat ( FORGET about XP with Music tweaks )
- install PT6.4 ( do not install any CS updates )
- reboot
- go to PT. ( you'll be prompted to downgrade your FIRMWARE to 1.20 ( i had the 1.21r in my 002 )
- turn off the digi, reboot
- that's it.



You can go back to your MAC or XP/SP2 with PT7 again ( if you want)
I'm going to stay with 6.9



-------------



18ch simultaneous RECORDING at 64 SAMPLES, full of plugins in all of the tracks.
i was doing all this with playback buffer at "0", and surfing the net.

My unit feels LIKE NEW, it feels awesome again. I coudn't be happier.


--------


buffer errors are caused by an infinity of things
( be sure you have solved all of them first )

[Freddo30]

Originally Posted by Neruk

I seriously want to just revert back to 6.7 but i have no idea where my original 6.4 install key code is at

Plz help - Thanks
Neruk

Neruk, you can go back to PT6.7.... just install 6.4. ( the firmware downgrade is BEFORE the validation process... so you don't need the SERIAL )

once your firmware is downgraded, do not enter any serial, just HIT "CANCEL"..... that's it.



Let me know if you had the 1.21r....


Good Luck!

[wan-C]

[top]DAE error -6088 during record or playback in Pro Tools on Windows XP.

Disabling all networking or wireless cards on your system from the Device Manager should resolve this error.

1) Click on the 'Start' menu, right-click on 'My Computer' and select 'Properties' from the drop-down list.

2) In the System Properties window, click on the 'Hardware' tab, then on the button for 'Device Manager'.

3) In the Device Manager window, click on the '+' sign next to 'Network Adapters' to open the tab.

4) Right-click on any network or wireless devices listed and select 'disable' from the drop-down list.

I tried this and it works for me hopes it help whenever you want to use the internet just enable it