Pro Tools LE install problems, computer keeps crashing

RobotVoice · 3rd February 2007, 02:06 AM

I'm having trouble with the install on my new PC (AMD 64 3800+, 1024 m ram, 200g sata hd....) I'm trying to install Pro Tools LE 6.1.1 (i picked it up when i was at FullSail and don't really have much funds to upgrade....) I got an original Mbox b/c i liked the Focusrite pres in the one i used before. Anyways, i get everything loaded and the device manager says the Mbox is working fine but when i click the ProTools icon to launch the software it crashes and reboots. Anyone have any ideas on what it could be, or an appropriate fix for the system? Any ideas would help, I've already hit up the Digidesign website but it was marginally helpful at best. Thanks.

RobotVoice

lvktv · 3rd February 2007, 02:09 AM

i got the sample problem with my prtools 6.7. too

i thought it was window problem but when i upgrade to 6.9 it solve the problem.

try to upgrade newer version.

good luck

RobotVoice · 3rd February 2007, 02:13 AM

how much would the upgrade cost? it's been about 2.5 years since i've bought this software (educational discount...) but i've never had a problem before. is there a patch or do you have you buy a complete upgrade?

JonCraig · 3rd February 2007, 07:05 AM

PT 6.4 was a free upgrade from 6.x. search digi's site for it.

--jon

FinishMedia · 3rd February 2007, 10:28 AM

check out the user forum on digidesign, that's where all the smart people are that can help you:

http://duc.digidesign.com/

you can try clearing out your pro tools preferences files...those can get corrupt sometimes...i think it is in the folder c:\program files\common\dae\preferences...or something close to that...it's ok to just delete those...pro tools will recreate them

if that doesn't work, try reinstalling or ...you could just get the upgrade for like 75 bux... go to the store section on their site and get 7.3 and then (yes it's a pain) upgrade again to 7.3.1

and update any plugins you have as well...

also..there's issues with amd and a bios setting called cool and quiet...i think you need to check some issues with that...

hope that helps!

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3rd February 2007, 02:06 AM	#1
RobotVoice Gear interested Join Date: Jan 2007 Location: Augusta GA Posts: 2	Pro Tools LE install problems, computer keeps crashing I'm having trouble with the install on my new PC (AMD 64 3800+, 1024 m ram, 200g sata hd....) I'm trying to install Pro Tools LE 6.1.1 (i picked it up when i was at FullSail and don't really have much funds to upgrade....) I got an original Mbox b/c i liked the Focusrite pres in the one i used before. Anyways, i get everything loaded and the device manager says the Mbox is working fine but when i click the ProTools icon to launch the software it crashes and reboots. Anyone have any ideas on what it could be, or an appropriate fix for the system? Any ideas would help, I've already hit up the Digidesign website but it was marginally helpful at best. Thanks. RobotVoice

3rd February 2007, 02:09 AM	#2
lvktv Gear Head Join Date: Jan 2006 Posts: 51	i got the sample problem with my prtools 6.7. too i thought it was window problem but when i upgrade to 6.9 it solve the problem. try to upgrade newer version. good luck __________________ HD-3 x2 , 96io , 96i io , C24 , JBL , EX66 , Event sp8 , avantone , Avalon 737 , Pendulum Quartet , Red 3 , Chameleon Pre , Peavey dual pre , Digi 8 pre , RNC , RNLA , Art pro pre , u87ai , u195 , Sputnik , ......

3rd February 2007, 07:05 AM	#4
JonCraig Lives for gear Join Date: Apr 2004 Location: Nashville, TN Posts: 1,801	PT 6.4 was a free upgrade from 6.x. search digi's site for it. --jon __________________ "my job is to make music sound great and to not whine too much." --george massenburg Learn PT Techniques from Multi-Platinum Engineers. Click Me. Pro Tools "Tip of the Day" Widget. Click Me.

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3rd February 2007, 02:13 AM	#3
RobotVoice Gear interested Join Date: Jan 2007 Location: Augusta GA Posts: 2	how much would the upgrade cost? it's been about 2.5 years since i've bought this software (educational discount...) but i've never had a problem before. is there a patch or do you have you buy a complete upgrade?

3rd February 2007, 10:28 AM	#5
FinishMedia Gear Head Join Date: Feb 2007 Location: brooklyn, ny Posts: 45	check out the user forum on digidesign, that's where all the smart people are that can help you: http://duc.digidesign.com/ you can try clearing out your pro tools preferences files...those can get corrupt sometimes...i think it is in the folder c:\program files\common\dae\preferences...or something close to that...it's ok to just delete those...pro tools will recreate them if that doesn't work, try reinstalling or ...you could just get the upgrade for like 75 bux... go to the store section on their site and get 7.3 and then (yes it's a pain) upgrade again to 7.3.1 and update any plugins you have as well... also..there's issues with amd and a bios setting called cool and quiet...i think you need to check some issues with that... hope that helps!