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| | #1 |
| Lives for gear Joined: Mar 2006
Posts: 1,407
Thread Starter | 6 months to repair a guitar?
i have a martin guitar that i wanted set-up properly by a qualified martin luthier, so i shipped it off to one in new york last year. in the process, USPS smashed the bottom of the guitar, leaving quite a massive crack, despite the fact that it was in its hardshell case and scrupulously packed in a sturdy box.. anyway to make a long story short, i paid the luthier who i shipped it to for the original set-up to also repair the damage. he got my payment the 20th of january, and he STILL has my guitar. his original invoice stated a turn-around time of 6-8 weeks, and it's been 6 months now, and he's given me no indication of when exactly i can expect to get it back. i have a right to be angry and complain about this, don't i? i mean, this isn't normal procedure in the world of guitar luthiers, is it? at this point i wonder if i'll ever see the guitar again. |
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| | #2 |
| Lives for gear |
you sure do, next time know this there are plentyplenty plenty of good guitar guys in NY who can set up your guitar
__________________ Lou Gimenez www.musiclabnyc.com |
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| | #3 | |
| Lives for gear Joined: Nov 2004 Location: here
Posts: 4,290
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