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Amazon won't let me download my MP3 purchases
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Old 5th June 2011   #1
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Amazon won't let me download my MP3 purchases
All of a sudden Amazon.com has this default setting where if you try and download a tune you bought, you have to jump through a bunch of extra web pages and menus of something they are calling a Cloud Drive. It only lets you download one tune at a time, and they are NOT organized according to how recently you downloaded them, so you have to hunt for each tune.

It remembers everything you have downloaded so now you have the extra responsibility of deleting previous downloads just like email.

But the worst part is...
If you delete your cookies or update/change browsers, eventually you are locked out of downloading your own paid-for tunes!


This has happened to me even though I only use two computers and two browsers (both FireFox). All I did was long ago set the browser to delete cookies on exit. (It's been that way forever). And I maintain my FireFox up to date with updates. So now Amazon thinks I'm running more than 8 different computers and has locked me out of my own purchases.

It's bad enough that they won't do 320 kbps MP3's or FLAC downloads. This is the last straw. I'm not buying MP3's from them anymore.

I tried to opt out of the whole Cloud Drive bullsh*t but their web design fails so my settings wouldn't stick.

Never again, Amazon, never again!
 
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Old 5th June 2011   #2
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Yikes, that sounds painful. Amazon are usually very good but that seems like a lot of unncessary loops to jump through. iTunes is probably your best bet and, last look, they're cheaper. Especially on whole albums.
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Old 5th June 2011   #3
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Yeah, I think you're right. I don't like the whole proprietary Apple Store/iTunes bit, but the AAC/MP4 quality is better anyhow.

I think for electronic tunes I'll go with Addictech.com (even though it's a bit more expensive for FLAC's and lesser sound quality with MP3's).
 
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Old 5th June 2011   #4
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It works perfectly. Go to Amazon MP3 store > Amazon Cloud Player (to the right in the Amazon MP3 store menu), then select all the files you want to download and hit the download button. If you installed and set up the downloader properly it will put them on your music drive,
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Old 6th June 2011   #5
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Originally Posted by Neenja View Post
It works perfectly. Go to Amazon MP3 store > Amazon Cloud Player (to the right in the Amazon MP3 store menu), then select all the files you want to download and hit the download button. If you installed and set up the downloader properly it will put them on your music drive,
You sir, have poor reading skills. It does not work perfectly for all of us. Have your browser delete cookies and update your browser a few times and you'll find out eventually.

I had to contact tech support multiple times. They finally reset the device limit for me so I could download the tunes I had bought. They also said in the email that there is not really a solution for me to prevent this from happening again. So I'm not using Amazon anymore for MP3's.
 
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Old 7th June 2011   #6
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Deleting cookies is your problem. Why not just eat them?
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