19th January 2011
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#1 | | Lives for gear
Joined: Mar 2009
Posts: 512
Thread Starter | Mackie turns down forum request?
I spend 200 bucks buying a Mackie Blackjack, sign up to be a member of their forum, they say they have to approve it, and I get an email saying I was disapproved? This is how they treat their customers? They won't let some of us participate on their forum after we buy their products? I own 2 402 vlz mixers and now the blackjack and I am forbidden to be on their forums?
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19th January 2011
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#2 | | Lives for gear
Joined: May 2009 Location: London
Posts: 1,067
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Mackie are definitely not the company they used to be in any shape or form. I think part of it is not listening to guys like you!
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19th January 2011
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#3 | | GS Community Manager
Joined: Jan 2006 Location: Surrey / London  | Quote:
Originally Posted by Jeffguitar  I spend 200 bucks buying a Mackie Blackjack, sign up to be a member of their forum, they say they have to approve it, and I get an email saying I was disapproved? This is how they treat their customers? They won't let some of us participate on their forum after we buy their products? I own 2 402 vlz mixers and now the blackjack and I am forbidden to be on their forums? | Try a different email address. Steinberg didn't use to allow any registrations from Gmail, for example, because it's safer for them to assume you're a spammer...
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19th January 2011
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#4 | | Lives for gear
Joined: Apr 2010 Location: USA |
I was turned down on the motu-nation forum (and one other forum I can't remember) because my email starts with info@
I guess they're assuming I'm a spammer too.  | |
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20th January 2011
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#5 | | Gear maniac
Joined: Nov 2006
Posts: 202
| Quote:
Originally Posted by Jeffguitar I spend 200 bucks buying a Mackie Blackjack, sign up to be a member of their forum, they say they have to approve it, and I get an email saying I was disapproved? This is how they treat their customers? They won't let some of us participate on their forum after we buy their products? I own 2 402 vlz mixers and now the blackjack and I am forbidden to be on their forums? | You went to their spam folder and were automatically denied. Contact them and I'm sure they will be happy to have you.
You sure got excited though. That's funny.
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20th January 2011
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#6 | | Lives for gear
Joined: Dec 2007
Posts: 1,648
| Mackie turns down forum request?
Same here
Hello,
Unfortunately, your recent registration application at Mackie Forums Home has been declined.
__________________
27" Imac 2.93 ghz I7 12GB ram OSX 10.6.5,
MacBookPro 2.4 ghz duo 4GB ram,
Mackie Onyx 1640I, Motu Ultralite Mk3,
LA610 Solo, Logic Pro 9.1.6 DAW
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20th January 2011
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#7 | | Lives for gear
Joined: Jun 2002 Location: SouthWest Florida
Posts: 760
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As a long time peruser of the Mackie forums I can tell you that they are seriously jacked-up at the moment. At some point earlier this month they were completely gone for a couple of days. When they re-appeared, about 3 weeks of posts were missing. The appearance has changed, and has serious glitches (like dark blue text on a black background for recent posts). Many long time users left after Mackie seemed unresponsive to their concerns.
Scott
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21st January 2011
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#8 | | Lives for gear
Joined: Oct 2003 Location: San Antonio Texas
Posts: 1,881
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I bet everyone getting turned down is due to the "re-do" of the site. It is seriously flawed at the moment and I would not be surprised that the declines are related to the horror show that is the new website. Even doing a "quick reply" over there these days makes you enter a verification code, which makes me giggle as it definitely is not quick. Hopefully it will get unf*cked soon....
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21st January 2011
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#9 | | Gear Guru
Joined: May 2005 Location: Albany, New York
Posts: 10,642
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So naturally everyone is flocking over to the Behringer site....
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22nd January 2011
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#10 | | Gear Guru
Joined: May 2008 Location: Mountain View, CA
Posts: 12,255
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We just outright banned most of the free e-mail domains, because they don't police their members. So spammers by the truckload use them. We are very serious about preventing any crap on our forum, so we check each new signup and we couldn't keep up with the deluge of spammers and crackpots who use these free systems. You get what you pay for basically.
__________________
Dean Roddey
Chairman/CTO Charmed Quark Systems, Ltd www.charmedquark.com
Be a control freak!
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22nd January 2011
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#11 | | Lives for gear
Joined: Nov 2009 Location: Dallas & San Diego
Posts: 629
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Quote:
Originally Posted by joelpatterson So naturally everyone is flocking over to the Behringer site.... | In droves, I'm sure.     | |
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22nd January 2011
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#12 | | Lives for gear
Joined: Jun 2007 Location: Maui, Hawaii
Posts: 1,313
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Originally Posted by joelpatterson So naturally everyone is flocking over to the Behringer site.... | rofl
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23rd January 2011
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#13 | | Gear nut
Joined: Oct 2010
Posts: 78
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The Mackie Onyx Blackjack is a piece of crap IMO. I bought one last week and I'm sending it back and will probably not buy anything from Mackie from now on.
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23rd January 2011
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#14 | | Gear interested
Joined: Apr 2010
Posts: 19
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Why is Blackjack piece of crap? Bad drivers?
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24th January 2011
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#15 | | Gear nut
Joined: Oct 2010
Posts: 78
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Originally Posted by loimi Why is Blackjack piece of crap? Bad drivers? | Yes I believe so. But I'm not a computer expert so I don't know. But when I buy a product I expect it to work, now it's pretty much useless.
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24th January 2011
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#16 | | Gear interested
Joined: Apr 2010
Posts: 19
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Originally Posted by Oh-no's Yes I believe so. But I'm not a computer expert so I don't know. But when I buy a product I expect it to work, now it's pretty much useless. | Yep, it's a fair expectation. Do you use Windows? I ask because I've a Mac and while it seems to work fine I haven't tested mic inputs yet.
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24th January 2011
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#17 | | GS Community Manager
Joined: Jan 2006 Location: Surrey / London |
Works great on a Mac here, completely as-expected and sounds terrific.
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24th January 2011
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#18 | | Gear Guru
Joined: Nov 2005 Location: S.Carolina
Posts: 12,236
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Originally Posted by dxavier Mackie are definitely not the company they used to be in any shape or form. I think part of it is not listening to guys like you! | I didn't know they ever was. | |
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24th January 2011
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#19 | | Gear nut
Joined: Oct 2010
Posts: 78
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Originally Posted by loimi Yep, it's a fair expectation. Do you use Windows? I ask because I've a Mac and while it seems to work fine I haven't tested mic inputs yet. | Yes I'm using a PC with Windows 7. I have to add that when it works it a nice little unit but then suddenly it starts to crackle and distort. I don't seem to be the only one having these problems.
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8th February 2011
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#20 | | Lives for gear
Joined: Mar 2003 Location: philadelphia
Posts: 1,018
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I'm in the same boat.. Windows 7 32bit. works... then looses sync... crackles start.. Change buffer setting, or reload driver.. Fine for a few minutes, then boom. Looses sync again.
I am having a bitch of a time figuring it out. I will say though, for 200 bucks it's a great sounding little box. When it works.. 
__________________
Lee McCartney  | |
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9th June 2011
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#21 | | Gear addict
Joined: Mar 2011
Posts: 394
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Originally Posted by loimi Why is Blackjack piece of crap? Bad drivers? | New drivers released last night due to the Windows problems.
They didnt work for me...Gutted.
Onyx Blackjack is awesome. Absolutely ruined by awful, awful drivers for PC's.
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9th June 2011
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#22 | | 3 + infractions, forum membership suspended.
Joined: Jun 2006 Location: Boston
Posts: 7,119
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Originally Posted by dxavier Mackie are definitely not the company they used to be in any shape or form. | what company were they?
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9th June 2011
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#23 | | Lives for gear
Joined: Oct 2003 Location: San Antonio Texas
Posts: 1,881
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Originally Posted by robertshaw what company were they? | There is difference from when Mackie was Mackie and not part of the Loud corporate umbrella.
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