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I've F*****g Had it with Steinberg, ruined my life!

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Old 14th June 2009   #1
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I've F*****g Had it with Steinberg, ruined my life!

I don't care anymore, i have had it with those idiots working at steinberg. Cubase SX3 stops recognizing my dongle, so in order to hurry up, i uninstalled it and installed my copy of SL3 (along with its 'amazing' sound

Using SL3, I was composing for a tight project i had and after 40 minutes of beautiful scoring, the thing takes me to the desktop and does not remember anything of my project. The backup doesnt work now.

What advice could the dfegad 'professional consultant' give to me....

'Maybe you should take a look at cubase 5'

Me: 'No thanks, id really like you to fix the problem'

Pro Idiot: 'But its much better, professionals now use that, i wouldnt understand why you would be using SX3 anyway'

Me: 'O...k.....'

Pro Idiot: 'Let me transfer you to the sales department and they'll take your details for this'

Me: '....and my problem'

Pro Idiot: Yea, they'll sort it out......BEEEEEEEEEP

Hanged up on me....

I swear on the holy forum of Gearslutz that if Analogue Tape multitracks could allow you to run Virtual Instruments, I would be laughing now....
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Old 14th June 2009   #2
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Well man I feel yah on Steinberg.
They tend to have a couple of bugs pop up at the worst times.
I turned my DAW off on tuesday, came back the next day... All my prefrence, key commands, and mixer/meter settings were erased... No one could help me. Had to sort it out myself costing good time that I could of spent working on mixes.

Its like Native Instruments. They have really capable and powerful programs... only if you can get them to work right.
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Old 14th June 2009   #3
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Wow, that's some serious bullshit :( It is perfectly possible to produce a commercial album with SX3, hell it was possible to do that with VST5. Vote with your feet and go to another camp; Logic if you use a Mac, Cakewalk, Reaper, new version of Samplitude soon too, whatever, they're all pretty good these days
I stopped upgrading from SX3 onwards. The latter does all I need. The dongle calls p1ss me off from time to time but that aside, I'm fine with the product.
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Old 14th June 2009   #4
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The first thing I do with Cubase is put the autosave interval on 2 minutes...has saved me many times...
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Old 14th June 2009   #5
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Quote:
Originally Posted by Dave Reid View Post
How can a programme have a sound ?
1. Come on Dave, audio engines thumbsup

2.True-Tape, SX has the feature and SL doesn't.

I apologize if i wrote that to look like i was comparing tape to a DAW
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Old 14th June 2009   #6
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I left Steinberg after they stopped supporting SX3 and went to Pro Tools and never looked back.
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Old 14th June 2009   #7
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Nuendo 4 here.....no major problems except random crashes usually due to plugins, or closing sessions.......
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Old 14th June 2009   #8
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Quote:
Originally Posted by Nolet View Post
The first thing I do with Cubase is put the autosave interval on 2 minutes...has saved me many times...
Amen to that one!
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Old 15th June 2009   #9
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Quote:
Originally Posted by The_Controllers View Post
I don't care anymore, i have had it with those idiots working at steinberg. Cubase SX3 stops recognizing my dongle, so in order to hurry up, i uninstalled it and installed my copy of SL3 (along with its 'amazing' sound

Using SL3, I was composing for a tight project i had and after 40 minutes of beautiful scoring, the thing takes me to the desktop and does not remember anything of my project. The backup doesnt work now.

What advice could the dfegad 'professional consultant' give to me....

'Maybe you should take a look at cubase 5'

Me: 'No thanks, id really like you to fix the problem'

Pro Idiot: 'But its much better, professionals now use that, i wouldnt understand why you would be using SX3 anyway'

Me: 'O...k.....'

Pro Idiot: 'Let me transfer you to the sales department and they'll take your details for this'

Me: '....and my problem'

Pro Idiot: Yea, they'll sort it out......BEEEEEEEEEP

Hanged up on me....

I swear on the holy forum of Gearslutz that if Analogue Tape multitracks could allow you to run Virtual Instruments, I would be laughing now....

That sucks, happened on various DAW's to me and friends. Now when I progress alot with a project I copy/paste the whole file to somewhere else just incase and that helped me once as even though program didn't work, I managed to save most of my work by digging in the files.

As said this can happen with any DAW out there. The protools support where I live is from a store and 99% they say just update your protools it should be ok (and they also support logic and steinberg) so eventually you lose alot of hair but learn alot by yourslf

nothing happens in a computer with no reason but usually one thing affects the other, so keeping the system light always helps (dedicated audio computer with no internet conncetion if possible).

If you want to change your DAW I say go for it. I specially hated cubase 3 (got reasons of my own). For advice, I know samplitude is extremely stable now but if you want something thats cheaper but not worse than go with reaper. Reaper gets updates frequently so best is downloading the newest now but don't update unless you're sure you can trust that update to be stable.
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Old 15th June 2009   #10
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Not to sound like the lame customer support rep, but the move from sx3 to c5 has been pretty solid for me so far... stable and lots of cool new features, too. Very happy with it!

If you're set on jumping ship, I'd look to see if Reaper gets you where you need to go. Good luck with whatever you choose!
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