bad vendor, bad!

auralman · 17th June 2005

guitareffectspedals.com

Bought a pedal from them, first received an email saying US Mail, 3-4 days. This was the 9th - got it today, the 17th. Whatever. Little things, but...

It arrived with both tubes shattered to pieces. I give them a call, and the guy tells me it's not their responsibility - I need to send it to the manufacturer on my own penny to get it fixed.

I call the manufacturer, of course they're shocked...but obviously they can't do much but whatever they would under warranty.

So if I buy a refridgerator from Sears and it arrives in my kitchen broken - according to guitareffectspedals.com, I should box it up myself, carry it downstairs, bring it to fedEx, send it to Frigidaire for $500, and wait for a new one????

Appalling. Buyer Beware.

cultureofgreed · 20th June 2005

Quote:

Originally Posted by auralman

guitareffectspedals.com

Bought a pedal from them, first received an email saying US Mail, 3-4 days. This was the 9th - got it today, the 17th. Whatever. Little things, but...

It arrived with both tubes shattered to pieces. I give them a call, and the guy tells me it's not their responsibility - I need to send it to the manufacturer on my own penny to get it fixed.

I call the manufacturer, of course they're shocked...but obviously they can't do much but whatever they would under warranty.

So if I buy a refridgerator from Sears and it arrives in my kitchen broken - according to guitareffectspedals.com, I should box it up myself, carry it downstairs, bring it to fedEx, send it to Frigidaire for $500, and wait for a new one????

Appalling. Buyer Beware.

Thanks for the heads up of another vendor to avoid. Isn't it funny how, even with such a large global market, only a handful of vendors are worth a ****.

doorknocker · 20th June 2005

Sorry to hear that.

www.musictoyz.com is great IMO.

Andi

www.doorknocker.ch

pan60 · 20th June 2005

that sucks
hate to hear of such things.
can they at least they supply you the needed paper work to file a insurance claim with the shipper.
just a thought.

max cooper · 24th June 2005

One of the problems is that a lot of those pedal efx makers are small, so they need to make just about every sale they can, which means that they'll let anyone be a 'dealer'. That would seem to make it pretty important to buy stomp boxes and such from known and reputable sources. This guy looks like he's taken a lateral step from having an Ebay store.

Hopefully the manufacturer will be embarrassed enough by this guy to help you out. And luckily, if you're talking about a couple of 12AX7's or something, you won't be out a fortune if you have to buy them yourself. Sure makes any discount a moot point, though.

I <3 The Beatle · 28th June 2005

I just dropped them the following e-mail:

Quote:

"guitareffectspedals.com

Bought a pedal from them, first received an email saying US Mail, 3-4 days. This was the 9th - got it today, the 17th. Whatever. Little things, but...

It arrived with both tubes shattered to pieces. I give them a call, and the guy tells me it's not their responsibility - I need to send it to the manufacturer on my own penny to get it fixed."

Quote located in this thread: http://gearslutz.com/board/showthread.php3?t=35550

I will never purchase a pedal from you.

Thank you...

peace

Thanks for the heads up bud.

17th June 2005	#1
auralman Gear interested Joined: Sep 2004 Location: New York Posts: 9 Thread Starter	bad vendor, bad! guitareffectspedals.com Bought a pedal from them, first received an email saying US Mail, 3-4 days. This was the 9th - got it today, the 17th. Whatever. Little things, but... It arrived with both tubes shattered to pieces. I give them a call, and the guy tells me it's not their responsibility - I need to send it to the manufacturer on my own penny to get it fixed. I call the manufacturer, of course they're shocked...but obviously they can't do much but whatever they would under warranty. So if I buy a refridgerator from Sears and it arrives in my kitchen broken - according to guitareffectspedals.com, I should box it up myself, carry it downstairs, bring it to fedEx, send it to Frigidaire for $500, and wait for a new one???? Appalling. Buyer Beware.

20th June 2005	#4
pan60 500 series nutjob Joined: Nov 2004 Location: 500 series Guru SKANK! ; ) Posts: 10,940	that sucks hate to hear of such things. can they at least they supply you the needed paper work to file a insurance claim with the shipper. just a thought. __________________ www.pan60.com Pan60 Facebook Page Pan's Facebook BLAST PAD Inventor just one invention among others. A CHARTER MEMBER OF THE 500 FORMAT, MAFIA it is easy to sound as though one was endowed with great intelligence, whilst speaking amongst a crowd of total morons

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread starter	Forum	Replies	Last Post
bad vendor, bad!	auralman	So much gear, so little time!	2	17th June 2005 06:29 PM
Is It really that bad	drazzon	So much gear, so little time!	2	6th February 2004 11:17 AM
bad bad mushroom...	amanitas	So much gear, so little time!	13	22nd July 2003 10:24 PM

20th June 2005	#3
doorknocker Lives for gear Joined: Nov 2002 Location: Basel, Switzerland Posts: 6,206 1 Review written	Sorry to hear that. www.musictoyz.com is great IMO. Andi www.doorknocker.ch

24th June 2005	#5
max cooper Lives for gear Joined: Aug 2004 Location: tx Posts: 8,802	One of the problems is that a lot of those pedal efx makers are small, so they need to make just about every sale they can, which means that they'll let anyone be a 'dealer'. That would seem to make it pretty important to buy stomp boxes and such from known and reputable sources. This guy looks like he's taken a lateral step from having an Ebay store. Hopefully the manufacturer will be embarrassed enough by this guy to help you out. And luckily, if you're talking about a couple of 12AX7's or something, you won't be out a fortune if you have to buy them yourself. Sure makes any discount a moot point, though.