Apple Consumer Relations Complaint Filed!

[electricfiddle13]

I filed a complaint with Apple's Consumer Relations Division about the lack of firewire on the Macbook. Here is what I recieved...

THE RESPONSE: The response I recieved was in conversation with Apple tech support was, “I am actaully not sure what Apple was thinking, I just found out yesterday myself. I don’t understand because we use it for troubleshooting and diagnostics ourselves...” So even the people at APPLE are not happy…
***The person with Apple’s Consumer Relation’s division said if Apple gets enough viable complaints they may change the design of the products… Posting on this forum may do very little good, that’s why WE must file with Apple’s Consumer Relations Division which you can speak with my calling the main number and requesting to file a complaint with Apple’s Consumer Relation’s division…


To file a complaint about the exclusion of FIREWIRE in Macbooks you can simply click here... very simple.
http://www.apple.com/feedback/macbook.html

Or call 1800-MYAPPLE and ask for the Conumser Relations Division...

For MACBOOK PRO click here...
http://www.apple.com/feedback/macbookpro.html

[dougb415]

I just filed my complaint.

[electricfiddle13]

Anyone else? Complaining will do no good... It MUST be filed! tutt

To file a complaint about the exclusion of FIREWIRE in Macbooks you can simply click here... very simple.
http://www.apple.com/feedback/macbook.html

Or call 1-800-MYAPPLE and ask for the Conumser Relations Division...

[d.digital]

just filed my complaint too.

[Rufuss Sewell]

I just filed my complaint that the new MacBooks are completely devoid of SCSI.

I'm mean how do they expect me to use my Kurzweil K2600 and Roland VS-2480?!?

Apple is ignoring their pro base. This is crap!!!

[electricfiddle13]

Whose next?

Posting will do little good! Have you filed with Apple???
To file a complaint about the exclusion of FIREWIRE in Macbooks you can simply click here... very simple.
http://www.apple.com/feedback/macbook.html

Or call 1800-MYAPPLE and ask for the Conumser Relations Division...

For MACBOOK PRO click here...
http://www.apple.com/feedback/macbookpro.html

[PaneMP]

Filed a complaint.

[Lagerfeldt]

Originally Posted by electricfiddle13

***The person with Apple’s Consumer Relation’s division said if Apple gets enough viable complaints they may change the design of the products…

Hardly.

[Electronique]

Originally Posted by electricfiddle13

***The person with Apple’s Consumer Relation’s division said if Apple gets enough viable complaints they may change the design of the products…

Originally Posted by Lagerfeldt

Hardly.

Yeah.. ha..
They may change it when they release the new Macbooks.. In a year or two.

There is no way in hell they will add it to the current MB!

[RoundBadge]

Filedstike

[matskull]

sent

[PaneMP]

But just maybe it will make them consider one more time when making a decision like this again. It seems unlikely that they will change the design of the current models, but Apple wouldn't even know(or maybe they do) that it was such a bad move if everyone just shut their faces and froze their fingers.

[electricfiddle13]

Anyone else? This is my new "signature"...

[electricfiddle13]

If you sent it in... Let's here from you!

[code 10]

Just sent complaint to Apple dfegad

lets see where people power gets us, will be interesting to say the least.

[analog-cabin]

I've sent.....

[Lorddiagram]

sent

lD

[numrologst]

I've sent a complaint too.

[6strings]

Originally Posted by Electronique

Yeah.. ha..
They may change it when they release the new Macbooks.. In a year or two.

There is no way in hell they will add it to the current MB!

Unfortunately, you may be right. Looking at the logic-board pics at iFixit.com, I don't see how they could easily fix this. Would require a whole new logic board design, even if they could easily "cut a hole" in a revision B chassis for a FW400 port.

Nice redesign in appearance, but the guy who suggested to leave out Firewire should get a swift kick-in-the-ass!

PS. Complaint sent. (But we'll have to keep on this as they're probably hoping it'll blow over in a couple weeks)

[electricfiddle13]

If you send it make sure you "nicely" tell them how you use firewire... Other people on forums seem to think firewire is dead, and have no clue about the Audio professionals.

stikeIf you sent it in, let hear from you! Keep it up!

[electricfiddle13]

So true, if we let up in a couple weeks then Apple will have won... Is that what you want? KEEP SENDING! tutt

[wurly200]

i filed my complaints the night after they came out. I am glad to see others are too.

dfegad Apple

[6strings]

Originally Posted by electricfiddle13

So true, if we let up in a couple weeks then Apple will have won... Is that what you want? KEEP SENDING! tutt

No. But we can keep the threads going, press the trade magazines to cover the issue, and talk directly to sales managers at Apple stores.

I also hope institutions (like Berklee for ex.) and other large customers in need of Firewire support for their clients/students express their concern as well.

[Ken Paul]

sent wtf... can't hurt i guess

[hmurchison]

filed

[Jasper Boven]

Filled the form. I guess Apple won't do anything about the complaint. Still, the are confronted with the support the Apple community has with FW and maybe the won't let it out on fututre products.

[jslevin]

Where do I file a complaint about this thread?

JSL

[electricfiddle13]

Very true... Anyone else fill this out???

[Ghost Logic]

Originally Posted by Rufuss Sewell

I just filed my complaint that the new MacBooks are completely devoid of SCSI.

I'm mean how do they expect me to use my Kurzweil K2600 and Roland VS-2480?!?

Apple is ignoring their pro base. This is crap!!!

And how am I supposed to plug in my ZIP drive without a SCSI interface?!!?

[musicjon]

Sent