Stupid things you've been told at Guitar Center
Old 9th September 2010
  #1141
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Matt Grondin's Avatar
 

Quote:
Originally Posted by Storyville View Post
Funny, had you solicited my advice I would have told you the exact same thing.
That's fine if you've actually had experience with the Subkick and don't like it, but he had no idea what it was and was still arguing in favor of a D112, which can be a good kick mic, but it seems to be the de facto mic for people who don't really know what they are talking about and want to record metal and pop-punk. Not to knock those genres, but that's where most of these GC dudes heads seem to be at.
Old 21st September 2010
  #1142
Gear Head
 
obijuano's Avatar
 

Not GC, but Sam Ash NYC calling its recording department "Technology Dept"
Old 25th September 2010
  #1143
Gear addict
 

Quote:
Originally Posted by obijuano View Post
Not GC, but Sam Ash NYC calling its recording department "Technology Dept"
oddly enough my very first gearslutz post ever was about that very department:

Stupid things you've been told at Guitar Center

Disgraceful. Especially being the NYC store.
Old 3rd October 2010
  #1144
Gear interested
 
alary's Avatar
 

Talking

The same people work at Home Depot and Lowes.
Old 3rd October 2010
  #1145
3 + infractions, forum membership suspended.
 

The problem is not that they are all idiots and ignorant about the equipment they are selling, it's that they are actually all guitarists.

*Ooooh's and Ahhhhhh's of sudden understanding*

''So that explains it!''
Old 3rd October 2010
  #1146
Gear interested
 

I have to brace myself before I go into Guitar Center...

Story #1 - I go in to buy a patchbay that I needed ASAP, otherwise I would have bought it online. I scope out the store and notice a stack of new patchbays on the shelf. After standing there for a few minutes I have to seek out a salesperson. I ask him for a patchbay, he tells me he doesn't think they have any in stock. I point the patchbays out to him I had seen on the shelf. He says oh, I guess we do have them in stock

Story #2 - I've been buying DR 12 String Acoustic guitar strings from GC for over 15 years. I go in to buy some before a gig. I don't see them on the string rack. Hoping they have some in back I ask the salesperson. He tells me "DR? They don't make guitar strings." I tell him I've been buying them here often and if he looks in the computer my last purchase was of the very same strings. He says I'm wrong, DR never made strings. I point out the DR Acoustic 6 string set on display. He says, well but they never made 12 string sets, do you want to try these d'addarios? as he shows me an electric set.
Old 3rd October 2010
  #1147
3 + infractions, forum membership suspended.
 

Quote:
Originally Posted by scottb4101 View Post
Story #2 - I've been buying DR 12 String Acoustic guitar strings from GC for over 15 years. I go in to buy some before a gig. I don't see them on the string rack. Hoping they have some in back I ask the salesperson. He tells me "DR? They don't make guitar strings." I tell him I've been buying them here often and if he looks in the computer my last purchase was of the very same strings. He says I'm wrong, DR never made strings. I point out the DR Acoustic 6 string set on display. He says, well but they never made 12 string sets, do you want to try these d'addarios? as he shows me an electric set.
And I bet he was a guitarist himself eek.
Old 7th October 2010
  #1148
Gear interested
 

My favourite was when the head guy in recording and the store manager both tried to convince me that Reason 4 does Audio ......

Gabriel
Old 19th October 2010
  #1149
Gear Head
 
beezwax901's Avatar
 

"Well you can use your VST plugins in Garageband"

"Oh, uhh... I accidentally sent your receipt to the front"
Old 20th October 2010
  #1150
Gear interested
 

Quote:
Originally Posted by stevep View Post
Phone call,....

Me.... Looking for a price on a Shure SM7 do you guys have them in stock ?

GC dork..... Let me check,....

waiting.......... he comes back, cant find it... never heard of it,... you must want a sure sm57


Me.... click
That is freeking classic. I also went in (made the mistake instead of calling)...
Me: "Do yall have any SM-7B's in stock"?
GC: "You mean an SM-57?"
me: "No..."
GC: "You probably do, I've never heard of an SM-7"
Me: "Oh... actually, there it is... 4th shelf up on the left"
GC: "Oh THAT one... yeah. Let me take it out and give you a demo"

...the guy brought it out into their 'studio' and hooked it up. It wouldn't work... he thought it was a phantom power problem. I said "you don't have the correct input selected"... He said "yeah, i got it". He didn't. And 10 minutes later, i pretended to get a phone call and ducked out. I bought it from Sweetwater.
Old 20th October 2010
  #1151
Lives for gear
 
12ax7's Avatar
 

.
"It’s not the things we don’t know that get us into trouble. It’s the things we know that just ain’t true."
-Will Rogers

"Ignorance has a certain charm to it. Stupidity does NOT!"
-Frank Zappa
.
GS & GC and Sweetwater DO NOT make up for the loss of...
Places like THIS!
.

.
.
Old 20th October 2010
  #1152
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relaxo's Avatar
 

This thread is nothing compared to the stupid things the Guitar Center people have been told by the public...and remember, the customer is ALWAYS right.

I feel sooo terribly sorry for the Guitar Center workers...all day long everyday excruciating amateur pounding drums and guitar solos, people TEACHING you the FACTS about what some magazine says or their buddy with the Celeron 392-88 Z12 Turbo 122 says about SSL consoles or the 87 and your #*$% manager. Oh man, to quote Frank again...the torture never stops.
Old 20th October 2010
  #1153
Gear Head
 

I have found some good deals through the G.C. used section and I have had them ship me 2 amps . Here is how that went.

me-Hey I see you have a made in the U.S Blues JR.

G.C- Sure do made right in the U.S.A !

me-Will you double check for me ?

G.C.-Sure--- Yep made in U.S.A

me- Sweet I want it .Ship it.

It arrives packed ok and on the back it says " Made in Mexico "
They did give me a " 100.00 " refund.
My Mesa Stiletto I had shipped was supposed to be a 2x12 but when it arrived proved to be a 1X12 that was not packed very well at all .They never did make that right.

Right now I am trying to buy a used VOX AC30 . For two days these fools have dodged Me. " I will call you Back as it is in the back-NO CALL.
I call them again today . The guy says" AC30 - Yeah ,we have an amp plug -duh-duh hoho - it plugs right in"-
"WTF No I mean an amp , the other guy said it was in the back"
It might be in the back , I think we might have shipped it out"
another"WTF"
"Can I get your number so we can call you back"
"No dumb ass."
Old 20th October 2010
  #1154
Lives for gear
 
12ax7's Avatar
 

They should really have a drive-through window.

It would totally complete the analogy I have in mind.
.
Old 20th October 2010
  #1155
Gear Guru
 

Quote:
Originally Posted by relaxo View Post
This thread is nothing compared to the stupid things the Guitar Center people have been told by the public...and remember, the customer is ALWAYS right.

I feel sooo terribly sorry for the Guitar Center workers...all day long everyday excruciating amateur pounding drums and guitar solos, people TEACHING you the FACTS about what some magazine says or their buddy with the Celeron 392-88 Z12 Turbo 122 says about SSL consoles or the 87 and your #*$% manager. Oh man, to quote Frank again...the torture never stops.
I bet if there's a forum for GS employees the "Stupid Things You've Been Told By Costumers" thread must have some hysterical stuff in it.
Old 20th October 2010
  #1156
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12ax7's Avatar
 

Quote:
Originally Posted by PRobb View Post
I bet if there's a forum for GS employees the "Stupid Things You've Been Told By Costumers" thread must have some hysterical stuff in it.
Yeah, its probably TWICE as funny!

Like:

"This stupid-lookin' guy came in lookin' for an SM-57. But (get this) he was so stupid that he called it an SM-7!!!"

Old 21st October 2010
  #1157
Gear addict
 

Quote:
Originally Posted by PRobb View Post
I bet if there's a forum for GS employees the "Stupid Things You've Been Told By Costumers" thread must have some hysterical stuff in it.
There must be a forum somewhere with a thread called "Stupid Things You've Been Told By A Gearslut".
Old 21st October 2010
  #1158
Lives for gear
 

In Australia we have Allans Music/Billy Hyde.
Quite recently I was shopping around for mics.
The gasser: "M-Audio sputnik sounds just like a U87"
(Yeah, right!)
Old 21st October 2010
  #1159
Gear nut
 
squidsquad's Avatar
 

Quote:
Originally Posted by PRobb View Post
I bet if there's a forum for GS employees the "Stupid Things You've Been Told By Costumers" thread must have some hysterical stuff in it.
Really?
Old 21st October 2010
  #1160
Stupid things you've been told at Guitar Center

Quote:
Originally Posted by PRobb

I bet if there's a forum for GS employees the "Stupid Things You've Been Told By Costumers" thread must have some hysterical stuff in it.
Why would costumers be in GS? Not know for their fashion range are they?!
Old 21st October 2010
  #1161
Gear Guru
 

Wow, two typos in one post. Not my day.
Old 22nd October 2010
  #1162
Lives for gear
 

Quote:
Why would costumers be in GS?
Halloween is coming.
Old 22nd October 2010
  #1163
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Thomas W. Bethe's Avatar
Quote:
Originally Posted by PRobb View Post
I bet if there's a forum for GS employees the "Stupid Things You've Been Told By Costumers" thread must have some hysterical stuff in it.
Guitar Center has some really good employees - the trick is to find them and work with them long term to build a relationship. Our local GC has a GREAT manager and some GREAT Pro Audio Salesmen. One salesman in particular, Dave Miller, just was promoted to GC Pro Audio and I am very happy for him. He certainly earned it. There are also some really good salesmen in other departments and assistant managers who work there.

They have some people working at the local GC who look like they have on permanent Halloween makeup although I have recently noticed that much of it seems to be gone - maybe a new store or GC policy?

IMHO if you are going to be a "professional salesmen" I guess you should somewhat look the part.

Nothing wrong with dreads or face makeup or wearing lots of hardware but it may give the wrong idea to a family who is coming in to buy an acoustic guitar for their son or daughter at Christmas and it may give them the idea this is what their children are going to turn into in the near future. Not something a lot of families want to "dream" about.

Since this is the era of the internet I tend to purchase most things off line but still go to my local GC in an emergency.
Old 26th October 2010
  #1164
Gear nut
 

Had the "pro" in GC Pro Audio up-sell me on (2) Sennheiser e835 vocal mics. They were $99 and he convinced me that they were better than the SM58 at the same price point. Admittedly, I was in a rush and needed them about an hour before a gig because "someone" forgot some of the regular mics back at the home studio, and thought what the hell, I'll try 'em.

We used them once and they were BEYOND terrible. Totally lousy frequency response, had to crank the gain ALL THE WAY UP in order to even hear the signal. Never had another mic do that.

So a few weeks after that gig I remembered that I'd meant to return them (after my anger at that show had subsided) and went back to GC. Got told by the front desk guy that, "You can't return microphones because of California's health codes".

I was stunned. I'd purchased used microphones from them earlier in the year. I even went so far to show him that they were still selling used microphones on their website. No dice.

So now I'm in the hole $200 on a pair of mediocre microphones desperately trying to unload them for practically anything on Craigslist. I'd probably give them away for a plate of tacos and a Corona!

Matt
Old 26th October 2010
  #1165
Lives for gear
 

Quote:
Originally Posted by projektio View Post
Had the "pro" in GC Pro Audio up-sell me on (2) Sennheiser e835 vocal mics. They were $99 and he convinced me that they were better than the SM58 at the same price point. Admittedly, I was in a rush and needed them about an hour before a gig because "someone" forgot some of the regular mics back at the home studio, and thought what the hell, I'll try 'em.

We used them once and they were BEYOND terrible. Totally lousy frequency response, had to crank the gain ALL THE WAY UP in order to even hear the signal. Never had another mic do that.

So a few weeks after that gig I remembered that I'd meant to return them (after my anger at that show had subsided) and went back to GC. Got told by the front desk guy that, "You can't return microphones because of California's health codes".

I was stunned. I'd purchased used microphones from them earlier in the year. I even went so far to show him that they were still selling used microphones on their website. No dice.

So now I'm in the hole $200 on a pair of mediocre microphones desperately trying to unload them for practically anything on Craigslist. I'd probably give them away for a plate of tacos and a Corona!

Matt
they "up-sell" you on those because they make more profit, and if they are still on commission it means a few extra bucks their way. SM58s Have less profit built into them.

tis a crappy place.
Old 27th October 2010
  #1166
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12ax7's Avatar
 

.
The main problem with GC's business model is that they are so busy trying to sell stuff that they just don't quite know what to do when somebody shows up and just wants to buy something.

(Of course, theirs is not the only business with this problem.)
.
Old 27th October 2010
  #1167
Gear Guru
 
joelpatterson's Avatar
 

Quote:
Originally Posted by projektio View Post
...Sennheiser e835 vocal mics.... and they were BEYOND terrible....
That sounds quite peculiar to me... I have three 835's and they are wondrous... I'd love to send you some tacos and a Corona, I'll even throw in some frijoles, but I'd suggest there's something faulty with those two.
Old 27th October 2010
  #1168
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S.Filpansick's Avatar
 

Quote:
Originally Posted by joelpatterson View Post
That sounds quite peculiar to me... I have three 835's and they are wondrous... I'd love to send you some tacos and a Corona, I'll even throw in some frijoles, but I'd suggest there's something faulty with those two.
That's what I was going to say... 835's really are great mics! I wouldn't take that as any sort of dishonesty on the salesperson's part.
Old 27th October 2010
  #1169
Gear interested
 
angielog_d's Avatar
 

contact mics

i work at guitar center, but i am not a sales person.

unfortunately this recently happened to a friend:

bobby in pro-audio: SUP DUDE THIS IS BOBBYDIGITAL
friend: hey, do you guys carry contact mics?
bobby in pro-audio: WHAT IS THAT, MAN
friend: it's, uh, well - it's not a normal microphone - it can be attached to things and it picks up the vibr-
bobby in pro-audio: WHAT???
friend: i... don't understand... how you don't know what this is!
bobby in pro-audio: I DON'T THINK THIS EXISTS, I THINK YOU'RE MESSING WITH ME.
friend: seriously?
bobby in pro-audio: (((inaudible banter/my friend hangs up)))


he got fired shortly there after.
Old 28th October 2010
  #1170
Gear nut
 

Quote:
Originally Posted by joelpatterson View Post
That sounds quite peculiar to me... I have three 835's and they are wondrous... I'd love to send you some tacos and a Corona, I'll even throw in some frijoles, but I'd suggest there's something faulty with those two.
Refried beans? Now we're talkin'! But seriously, I think I found a local buyer who is interested as of today. I'm convinced there is nothing wrong with the mics, but definitely certain I don't care for them. I've since purchased a Beta58 and Beta57, and they are much better and more what I was looking for in terms of sound.

Cheers for allowing me to commiserate with a recent GC tale. I'm sure there are more in the memory banks.

For what it's worth, if you never dealt with American Musical Supply before, they are really friendly and very, very knowledgeable. I only wish they had a store front, but I've gotten my most recent large purchases from them and been very happy. I've heard similar stories of friends who bought through Sweetwater.

What happened to Customer Service in America? It used to be amazing! You know, helping people and knowing your products inside and out? Holy crap!!

Matt
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