RME FIREFACE 400 problem, please help!

kedbear · 8th February 2007, 11:37 PM

hi,

I recently bought a fireface 400 but it will not work in stand-alone mode. I am running a G5 and osx 10.4.8. I have tried pressing 'store', then i've unplugged the unit and then plugged it in again at a different location but there is nothing coming out of any of the outputs. It works fine if i diconnect the firewire from the computer as long as i do not disconnect the power. Once the power is disconnected and turned on again it is a no go. Seems like the fireface just won't store my settings or am i doing something wrong? This is a really bad time for me because i'm right in the middle of a project. Please help if you can!!

thanks

ked

kedbear · 9th February 2007, 12:29 AM

Also, the unit does save phantom power settings without problems, so the memory is working for that. I have the latest drivers installed. i installed drivers straight from the RME website rather than from a cd.

RME Support · 9th February 2007, 12:54 AM

Hello,

you need to separately store the mixer settings under Options/Flash current mixer state.

Regards,
Daniel Fuchs
RME

kedbear · 9th February 2007, 01:11 AM

PROBLEM SOLVED!!

Thankyou so much Daniel for your quick response, it is greatly appreciated!!
I completely missed that and was pulling my hair out!
Excellent support!

kind regards
ked

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8th February 2007, 11:37 PM	#1
kedbear Gear maniac Join Date: Aug 2006 Posts: 226	RME FIREFACE 400 problem, please help! hi, I recently bought a fireface 400 but it will not work in stand-alone mode. I am running a G5 and osx 10.4.8. I have tried pressing 'store', then i've unplugged the unit and then plugged it in again at a different location but there is nothing coming out of any of the outputs. It works fine if i diconnect the firewire from the computer as long as i do not disconnect the power. Once the power is disconnected and turned on again it is a no go. Seems like the fireface just won't store my settings or am i doing something wrong? This is a really bad time for me because i'm right in the middle of a project. Please help if you can!! thanks ked

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9th February 2007, 12:29 AM	#2
kedbear Gear maniac Join Date: Aug 2006 Posts: 226	Also, the unit does save phantom power settings without problems, so the memory is working for that. I have the latest drivers installed. i installed drivers straight from the RME website rather than from a cd.

9th February 2007, 12:54 AM	#3
RME Support Gear maniac Join Date: Jul 2006 Posts: 155	Hello, you need to separately store the mixer settings under Options/Flash current mixer state. Regards, Daniel Fuchs RME

9th February 2007, 01:11 AM	#4
kedbear Gear maniac Join Date: Aug 2006 Posts: 226	PROBLEM SOLVED!! Thankyou so much Daniel for your quick response, it is greatly appreciated!! I completely missed that and was pulling my hair out! Excellent support! kind regards ked