Hello there. I am an assistant to a guy who owns an A80, and as expected the pinch roller is doing the goop. I have taken screws out and am currently at the point where the front plate is off and the Roller assembly is loose, but the head stack assembly is blocking it from coming out so I can service the bolt holding the pinch roller. I know there is something I am over looking in the manual, and this is my first time having the privilege to get into one of these things. If you could point me in the right direction, perhaps the proper page in the manual, a video, and there is a thought, if you filmed yourself servicing parts on this machine and posted them on YouTube, you'd be viral and I'd be forever in your debt. Thank you for your time.