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5th February 2012
| #61 |
| Gear maniac Joined: Aug 2006 Location: Arcata, CA
Posts: 161
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They cover shipping one-way ... back to you. Seems to be about a three week turnaround for repair/return.
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8th February 2012
| #62 |
| Lives for gear  Joined: Apr 2005 Location: Los Angeles
Posts: 1,748
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only 1 of mine is exhibiting this behavior. Its odd because the next one is the next serial. The 3 others do not. I cant afford to be without the speaker so I dont know what I'm gonna do eventually. Maybe it will melt off completely and I will be left with some terminator speaker.
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10th February 2012
| #63 |
| Gear interested Joined: Dec 2011
Posts: 6
| Christmas in February!
My monitors came back today and all I can say is WOW. Like others posted here my 2348P's look absolutely fantastic and new again. My sub is also new again. I have to admit I was really let down in the very beginning when first approaching JBL almost a year ago but they came through and made this right. I will be sending a letter to JBL applauding them for correcting this issue. My faith has been restored! Time to recalibrate and get things setup again  I feel like a little kid on Christmas morning!! T |
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10th February 2012
| #64 |
| Gear maniac Joined: Aug 2006 Location: Arcata, CA
Posts: 161
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Same here. Mine arrived yesterday and now look great. Kudos to JBL (and Jenny) for great customer service!
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10th February 2012
| #65 | |
| Lives for gear  Joined: Jun 2009 Location: Washington, DC
Posts: 959
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22nd February 2012
| #66 |
| Gear interested  Joined: Aug 2011
Posts: 4
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I got mine back, and they look and sound brand new!!!! Love them! |
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10th March 2012
| #67 |
| Gear interested Joined: Mar 2012
Posts: 27
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I was thinking of picking up a pair. Now I am hesitant...
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10th March 2012
| #68 | |
| Lives for gear  Joined: Mar 2007 Location: Burbank, CA
Posts: 1,409
| Quote:
__________________ - "I don't know if we OVER think mixing but I do know we seriously UNDER think recording... which is really a damn shame." - CN Fletcher, 2012 - | |
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10th April 2012
| #69 |
| Gear interested Joined: Apr 2012
Posts: 1
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Guys I am super bummed out- I got my LSR's in early 2008 and just dropped one while working on my studio.. When I picked it back up I noticed the sticky outside.. and of course Googled it and found this forum. I'm bummed because I couldn't live farther away from the service center- and I have the Sub as well. I'm going to call Jenny or that number but If I have to pay shipping I'm screwed. Def bummed out but glad to know this is the problem and it's not something else. I also work in a very clean, smoke free Air Conditioned room.
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10th April 2012
| #70 |
| Gear interested Joined: Mar 2012
Posts: 27
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Yeah, if I'm gonna pay that much for a monitor, I'd like it to have an all-metal cabinet. JBL's own LSR6300 series, as well as Focal and Neumann are there to fill that gap. Sorry JBL.
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10th April 2012
| #71 |
| Gear interested Joined: Dec 2009
Posts: 14
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I'm waiting mine to coming back. Only downside is its taking forever. Now I'm wondering I will keep them or not. Meanwhile I could not sit and wait, I purchased Dynaudio BM5As and loving them. Sent from my iPod touch using Tapatalk |
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3 Weeks Ago
| #72 |
| Gear Head Joined: Dec 2010
Posts: 39
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can someone pn me Jenny's e-mail address? thanks! |
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