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| | #1 |
| Gear Head Join Date: Nov 2005 Location: LA-NYC
Posts: 54
Thread Starter | Anyone else had problems with Stephen Sank? I'm wondering and perplexed.. I had him do a B&O mod and resto early in the year, communication and delivery was great- More recently, I sent him an RCA Varacoustic for resto, and it's been pretty hellish, he has been paid in full for months now, and I send email after email, with no response- I've called but get excuse after excuse, and now his phone does not work?? I'm wondering if anyone else has had these experiences with Sank? I know he does great work, but the customer service is nada, to say the least... Am I missing something (other than my mic and my money)??? |
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| | #2 |
| Lives for gear Join Date: Jul 2004 Location: London
Posts: 1,688
| I seem to remember some other posts a few years ago complaining about similar problems....do a search si |
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| | #3 |
| 500 series nutjob | i have heard some complaints about him, and his work, ask alpha. Clarence Kane, this is the guy! 420 carew ave. pitman, nj 08071 phone 1-856-589-6186 info@enakmic.com http://enakmic.com/Default.htm he dose ribbons thumbsup
__________________ www.pan60.com BLAST PAD Inventor just one invention among others. A CHARTER MEMBER OF THE 500 FORMAT, MAFIA Never EVER let the quality of your tools dictate what you do and don't get done, that's irresponsible and disrespectful to yourself as well as the muse. Gregory Scott - ubk it is easy to sound as though one was endowed with great intelligence, whilst speaking amongst a crowd of total morons |
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| | #4 |
| Lives for gear Join Date: Apr 2003 Location: Twin Cities
Posts: 1,036
| There are several extended threads on this over at prosoundweb on Harvey Gerst's forum: http://recforums.prosoundweb.com/index.php/f/32/0 Near as I can make out he recently had some kind of bad auto accident -- although there are people complaining about work that should have been completed a long time ago. I'd be cautious about engaging him on anything new at this point until this sorts out. Best of luck with your mic.
__________________ Yeah I'm an attorney, but everyone needs a day job. |
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| | #5 |
| Gear addict Join Date: Jul 2004 Location: Music City
Posts: 392
| I just sent him something so I hope he's okay. He's always done right by me in the past.
__________________ "Polishing turds is worlds cheaper today but it's really hard to call that progress."-Bob Olhsson |
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| | #6 |
| Lives for gear Join Date: Oct 2004 Location: right coast
Posts: 3,857
| Same problem. I have been buying mics from him for years. He called me about a cool mod, I paid in full and now he doesn't even answer the phone. Very strange. He owes me sh!t right now. It has been 6 months since I paid. ![]() |
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| | #7 |
| Gear addict Join Date: Jul 2004 Location: Music City
Posts: 392
| I just spoke with Stephen. He picked up on the first ring. He's been having some trouble with big jobs after a bad car accident but when he's not in pain he's working on mics. I'd say cut him some slack. He's always been fair and true for me and easy to work with. He's just having a hard time right now. I don't think he'd ever do anyone wrong on purpose. He has a nearly perfect e-bay rating (one neutral) and that don't come easy. Maybe a little kind conversation and understanding is in order? As always, YMMV. |
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| | #8 |
| Lives for gear Join Date: Oct 2004 Location: right coast
Posts: 3,857
| Power Supply, I'll go easy, if he returned my calls or answered the phone. He said I have the mic in a week 6 months ago and I haven't gotten a response to many phone calls and emails. No excuse for that. |
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| | #9 | |
| Gear addict Join Date: Jul 2004 Location: Music City
Posts: 392
| Quote:
I didn't mean to be preachy. It's just that he takes a lot of heat on these forums sometimes and it just doesn't match my experience. | |
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