Originally Posted by reddirt
Nu Type: You wouldn't ordinarily think a place you deliberately sent them to for a specific problem would not fix that problem particularly when it is as obvious as you say; not to be rude to you but are you sure your connections and interface are up to the mark.
Assuming they are up to the mark , did you find out if the repairers could identify the problem you hear and if so, what was actually "fixed".
If you get no joy then ring the parent company (Rode)in Australia. They have been totally pro and responsive when I dealt with them after dropping a mic - my fault but no charge from them. My feeling is they would want the best outcome for you.
They certainly wouldn't welcome unresolved criticism of this nature.
i tried them in manny variations bought new nutrik /mogami monitors cables to replace my rean monitor leads (5 months old) on both my fireface 800 (through every oputput) and on my apogee duet , but the noise was still happening when when they were not even connected to anything , then tried taking them out of my belkin surge board and plugging them into another one , then i tried plugging in direct to wall then tried connecting them in 2 other rooms in my house THEN even went to the extent to taking them to my mates studio and still had dramas of excessive hiss (compared to first few weeks when i used them) and picking up radio signals through woffer ......
there service and everything has been great its just the product that i am having issues with not company