GREAT Gear Companies that go the extra MILE +++

Kris · 2nd May 2006, 08:38 PM

I just want to praise a few GREAT gear companies that have gone beyond the call of duty for me:

Off the top of my head:

Little Labs
Mytek Digital
Pearlman

I'm sure there's more... what say you?

robmix · 2nd May 2006, 09:36 PM

Daking and Cranesong come to mind. Both have gone way out of their way to make my gear work and keep me happy. Aviom too !!! One of their power supplies died on me and I had one the next day - no charge.

Last minute addition - BAE. Always takes care of my gear.

Meriphew · 2nd May 2006, 09:39 PM

Royer
Keeley (pedal fx)

shortyprs · 2nd May 2006, 09:44 PM

Keeley
Purple
BAE
Hermida
A-Designs

AdamJay · 2nd May 2006, 09:45 PM

Metric Halo
A-Designs
Phoenix Audio, UK
OSA/Atlas

Marlowe · 2nd May 2006, 10:02 PM

Chandler

Added later:

Definitely Brent Averill and Gunter Wagner as well.

drmmrboy · 2nd May 2006, 10:06 PM

In my experience:

Chandler.

API has been good to me. I've heard mixed reports with them, but I've gone down twice, and had a

experience both times.

joaquin · 2nd May 2006, 10:12 PM

D.W.FEARN
And I believe MANLEY too

preben · 2nd May 2006, 10:15 PM

TC Electronics, Denmark

SK1 · 2nd May 2006, 11:37 PM

BAE has been good to me ....

even on stuff I bought used.

Also UA ..... dangerous music and Apogee

Brad McGowan · 3rd May 2006, 12:01 AM

GIK Acoustics
A Designs Audio
Mytek Digital
Cinemag
John Hardy Co

**TonyBelmont** · 3rd May 2006, 12:04 AM

Aurora Audio
Brent Averill
API
Peluso Microphones
Avedis Audio

there are many more...

sedohr · 3rd May 2006, 12:18 AM

A-designs

Peter Montessi is the best!

s.d.finley · 3rd May 2006, 12:32 AM

Quote:

Originally Posted by sedohr

A-designs

Peter Montessi is the best!

Ditto on this!!

Peter is Great...

And Nathan at Atlas Pro Audio, and Tony Marra @ Thermal Design too!!

sdf

drockfresh · 3rd May 2006, 12:41 AM

Vince @ Speck Electronics was so cool and helpful when I called him about hooking up some used Speck gear. He stayed on the phone with me while I was on the Redco site to make sure I ordered the correct cable

T.RayBullard · 3rd May 2006, 01:06 AM

Gefell

Schoeps

Mytek

DAV

AKG Austria

Peter Drefahl

Vintage King

Vintage Loop

Brian Middleton · 3rd May 2006, 01:40 AM

Buzz Audio--I still remember that when I had just bought my MA2.2, Tim Farrant answered an email query within a couple of hours even though he was on a beach holiday at the time.

I'll also put in a good word for two plug-in makers who have always responded quickly and helpfully whenever I had an issue: AudioEase and PSP Audioware.

riteup3 · 3rd May 2006, 03:11 AM

Bluesky.
Their customer service is second to none. Pascal is always on top of things, plus their monitors sound great.

Ron

tree montgomery · 3rd May 2006, 03:12 AM

for the charter oak acoustic folks.

tree

**TonyBelmont** · 3rd May 2006, 03:14 AM

Quote:

Originally Posted by riteup3

Bluesky.
Their customer service is second to none. Pascal is always on top of things, plus their monitors sound great.

Ron

I agree Blue Sky!

Glenn Kuras · 3rd May 2006, 02:04 PM

Quote:

Originally Posted by Brad McGowan

GIK Acoustics
A Designs Audio
Mytek Digital
Cinemag
John Hardy Co

Glenn

Glenn Kuras · 3rd May 2006, 02:10 PM

Quote:

Originally Posted by riteup3

Bluesky.
Their customer service is second to none. Pascal is always on top of things, plus their monitors sound great.

Ron

I have never bought anything from Blue Sky but I can say that Pascal is one of the nicest guys I have talk to. He was a driving force of our success in more ways then one.
Pascal if you read this I still am going to get out your way and buy you that beer!

Glenn

Kris · 3rd May 2006, 02:13 PM

Quote:

Originally Posted by Kris

I just want to praise a few GREAT gear companies that have gone beyond the call of duty for me:

Off the top of my head:

Little Labs
Mytek Digital
Pearlman

I'm sure there's more... what say you?

I should probably mention why I called out these 3 companies in particular, but I'm afraid I would 1) embarass myself and 2) make you all a bit jealous...

Doublehelix · 3rd May 2006, 02:15 PM

Lynx (Paul is amazing!)
Extreme Isolation (headphone)
Mercenary Audio (not really a gear company, but a gear pimp)
Hear Technologies (Hear Back monitoring device)

heyman · 3rd May 2006, 02:15 PM

Little Labs
Izcorp

uvc1977 · 3rd May 2006, 02:17 PM

Rode, I live in Sydney where they make the mics friend of mine had a problem with a K2 which was out of warranty. He took it down to the factory and they repaired it free of charge.

reid · 3rd May 2006, 02:22 PM

DAV and Chevin in the UK definitely rate a thumbs up on going the extra mile for their customers; excellent experiences with both of them when it really counted.

Perhaps isn't relevant on this forum, but the people at Sibelius software are pretty stellar by anyone's standards.

joshelevator · 3rd May 2006, 03:17 PM

Coleman Audio
Studio Electronics
Frostwave

3rd May 2006, 03:54 PM

Quote:

TC Electronics, Denmark

Glad to hear they have it together in Denmark.
I have had only bad experiences here in the US.

Good ones:
Manley
BAE
Lexicon/Harmon

D

Syki · 3rd May 2006, 03:57 PM

A designs-Pete your great!

Chandler! Wade you got it right

Summit!-Paul my secret weapon...lol

Manley

Adam- Thanks Bryce

IZ tech

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2nd May 2006, 08:38 PM	#1
Kris Lives for gear Join Date: Jun 2002 Location: Tallahassee Posts: 1,406	GREAT Gear Companies that go the extra MILE +++ I just want to praise a few GREAT gear companies that have gone beyond the call of duty for me: Off the top of my head: Little Labs Mytek Digital Pearlman I'm sure there's more... what say you? __________________ http://www.fullblackout.com - band http://www.logcabinmusic.com - studio ... - Yours Truely "a GOOD mic pre is good with any mic on any instrument or voice for any genre of music and into any recording device." W. Wittman (ProSoundWeb) "Real engineers know that no one gives a shit about their musical opinion. " Methlab

2nd May 2006, 09:36 PM	#2
robmix Lives for gear Join Date: Sep 2003 Location: Los Angeles Posts: 1,907	Daking and Cranesong come to mind. Both have gone way out of their way to make my gear work and keep me happy. Aviom too !!! One of their power supplies died on me and I had one the next day - no charge. Last minute addition - BAE. Always takes care of my gear. __________________ Rob Hoffman -------------------------- http://www.elicitmusic.com http://dartone.org/

2nd May 2006, 09:39 PM	#3
Meriphew Lives for gear Join Date: Sep 2002 Location: Seattle USA Posts: 2,172	Royer Keeley (pedal fx) __________________ www.myspace.com/meriphew

2nd May 2006, 09:44 PM	#4
shortyprs Gear maniac Join Date: Sep 2004 Location: just west of east Posts: 209	Keeley Purple BAE Hermida A-Designs __________________ I follow the road less traveled, but now, where the hell am I?

2nd May 2006, 09:45 PM	#5
AdamJay Lives for gear Join Date: Aug 2005 Posts: 2,368	Metric Halo A-Designs Phoenix Audio, UK OSA/Atlas

2nd May 2006, 10:02 PM	#6
Marlowe Lives for gear Join Date: Jan 2004 Posts: 528	Chandler Added later: Definitely Brent Averill and Gunter Wagner as well.

2nd May 2006, 10:06 PM	#7
drmmrboy Lives for gear Join Date: Aug 2004 Location: Philadelphia PA Posts: 1,681	In my experience: Chandler. API has been good to me. I've heard mixed reports with them, but I've gone down twice, and had a experience both times. __________________ Andrew "This game is really about being consistently "upper mediocre" on a regular basis. Brilliant on occasion and damn near never sucking" - Fletcher

2nd May 2006, 10:12 PM	#8
joaquin Lives for gear Join Date: Sep 2004 Location: CHILE-Miami Posts: 1,140	D.W.FEARN And I believe MANLEY too __________________ My studio, is like a womb...It's so freaking comfortable!! Cheers......................Joaquin. http://www.myspace.com/joaquinberrios

2nd May 2006, 10:15 PM	#9
preben Lives for gear Join Date: Feb 2003 Location: London Posts: 794	TC Electronics, Denmark

2nd May 2006, 11:37 PM	#10
SK1 Lives for gear Join Date: Feb 2006 Location: Los Angeles, CA Posts: 823	BAE has been good to me .... even on stuff I bought used. Also UA ..... dangerous music and Apogee

3rd May 2006, 12:01 AM	#11
Brad McGowan Lives for gear Join Date: Jan 2003 Location: San Jose, CA Posts: 2,815	GIK Acoustics A Designs Audio Mytek Digital Cinemag John Hardy Co

3rd May 2006, 12:04 AM	#12
TonyBelmont Moderator Join Date: Feb 2004 Location: Boston,MA Providence,RI Posts: 9,624	Aurora Audio Brent Averill API Peluso Microphones Avedis Audio there are many more... __________________ Tony Belmont We Sell Gear! Need plugins? Check out PluginDiscounts.com

3rd May 2006, 12:18 AM	#13
sedohr Lives for gear Join Date: Jun 2005 Location: Reykjavik, Iceland Posts: 838	A-designs Peter Montessi is the best!

3rd May 2006, 12:41 AM	#15
drockfresh Gear addict Join Date: Mar 2005 Location: New York, NY Posts: 499	Vince @ Speck Electronics was so cool and helpful when I called him about hooking up some used Speck gear. He stayed on the phone with me while I was on the Redco site to make sure I ordered the correct cable

3rd May 2006, 01:06 AM	#16
T.RayBullard Lives for gear Join Date: Mar 2005 Location: Columbus County, North Carolina Posts: 2,431	Gefell Schoeps Mytek DAV AKG Austria Peter Drefahl Vintage King Vintage Loop __________________ I think it is wrong to make everything equidistant from the listener with too many mics. The pasting-on effects end up like bad Photoshop work on graphics & photos - too unbelievable.-Tony Faulkner http://www.last.fm/user/TeddyBullard/

3rd May 2006, 01:40 AM	#17
Brian Middleton Gear addict Join Date: Jun 2003 Location: Dorchester, Mass., USA Posts: 325	Buzz Audio--I still remember that when I had just bought my MA2.2, Tim Farrant answered an email query within a couple of hours even though he was on a beach holiday at the time. I'll also put in a good word for two plug-in makers who have always responded quickly and helpfully whenever I had an issue: AudioEase and PSP Audioware.

3rd May 2006, 03:11 AM	#18
riteup3 Gear nut Join Date: Apr 2006 Posts: 128	Bluesky. Their customer service is second to none. Pascal is always on top of things, plus their monitors sound great. Ron

3rd May 2006, 03:12 AM	#19
tree montgomery Gear maniac Join Date: Feb 2006 Posts: 210	chime for the charter oak acoustic folks. tree

3rd May 2006, 02:15 PM	#24
Doublehelix Lives for gear Join Date: Jan 2004 Location: USA Posts: 919	Lynx (Paul is amazing!) Extreme Isolation (headphone) Mercenary Audio (not really a gear company, but a gear pimp) Hear Technologies (Hear Back monitoring device) __________________ DH "Nobody goes there anymore; it's too crowded." -Yogi Berra

3rd May 2006, 02:15 PM	#25
heyman Lives for gear Join Date: May 2005 Location: Waterbury CT, then Providence, RI Posts: 1,870	Little Labs Izcorp __________________ Teee hee ha ha .... I wanna play wit chew. Butter's Does Samwell! http://www.dailymotion.com/video/x4y...-in-the-bu_fun

3rd May 2006, 02:17 PM	#26
uvc1977 Gear maniac Join Date: Dec 2004 Location: Sydney, Australia Posts: 179	Rode, I live in Sydney where they make the mics friend of mine had a problem with a K2 which was out of warranty. He took it down to the factory and they repaired it free of charge.

3rd May 2006, 02:22 PM	#27
reid Lives for gear Join Date: Sep 2005 Location: Berlin-London Posts: 557	DAV and Chevin in the UK definitely rate a thumbs up on going the extra mile for their customers; excellent experiences with both of them when it really counted. Perhaps isn't relevant on this forum, but the people at Sibelius software are pretty stellar by anyone's standards.

3rd May 2006, 03:17 PM	#28
joshelevator Gear addict Join Date: Feb 2006 Posts: 442	Coleman Audio Studio Electronics Frostwave

3rd May 2006, 03:57 PM	#30
Syki Lives for gear Join Date: Jun 2003 Location: east coast Posts: 603	A designs-Pete your great! Chandler! Wade you got it right Summit!-Paul my secret weapon...lol Manley Adam- Thanks Bryce IZ tech

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