Blew my mackie HR 825 woofer and they are sending me a new one.

Ianneve · 9th February 2004

I wanted to post this in contrast to the posts I've seen here about this issue. I emailed them late last night and there is a woofer on it's way to me today. Service cannot get any better then that. They also asked me if I wanted to either send the whole speaker back for them to go through and fix or if I wanted them to just send me a woofer and I put it in myself. Now they may have not been great with some others regarding this issue in the past but what can I say? They are taking care of me first class. I'm thrilled.

Vaphoron · 19th February 2004

How old were your speakers? I am just curious if they would still support my 2.5 year old speakers if something were to go wrong.

Ianneve · 19th February 2004

I think about 2 years. They said it was covered. It arrives today so I'll be tearing it apart.

9th February 2004	#1
Ianneve Gear addict Joined: Jan 2003 Location: Nashville Posts: 495 Thread Starter	Blew my mackie HR 824 woofer and they are sending me a new one. I wanted to post this in contrast to the posts I've seen here about this issue. I emailed them late last night and there is a woofer on it's way to me today. Service cannot get any better then that. They also asked me if I wanted to either send the whole speaker back for them to go through and fix or if I wanted them to just send me a woofer and I put it in myself. Now they may have not been great with some others regarding this issue in the past but what can I say? They are taking care of me first class. I'm thrilled.

19th February 2004	#2
Vaphoron Gear addict Joined: Aug 2003 Posts: 337	How old were your speakers? I am just curious if they would still support my 2.5 year old speakers if something were to go wrong. __________________ § Jason §

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