Login / Register
 
Five Fish Pre Problem
New Reply
Subscribe
alexspartacus
Thread Starter
#1
24th December 2012
Old 24th December 2012
  #1
Gear interested
 
Joined: Jan 2010
Location: Puerto Rico
Posts: 22

Thread Starter
alexspartacus is offline
Five Fish Pre Problem

Hi guys,

A couple of weeks ago I sent this email to Five Five but I still haven't gotten any answer from them so I'm asking you guys the same thing. Is there anything I can do to fix this problem and/or can you recommend a good tech guy who can repair it. Here a copy of the email.

"Hi,
A few of months ago I bought a 500 series X-12 from you guys and about a week ago I noticed that anything I passed through the preamp sounded thin. Sometimes when I moved the gain around it got fixed but now it does this all the time. Also, when I press the Polarity button the gain diminishes significantly. I wanted to know if there is anything I can do to fix this or If I can send it in so you guys can take a look at it.
Thanks"
#2
24th December 2012
Old 24th December 2012
  #2
Lives for gear
 
Richard Crowley's Avatar
 
Joined: Sep 2006
Location: Portland OR USA
Posts: 3,001

Richard Crowley is offline
I would first check the input wiring (including the external connections). I have seen similar symptoms from a broken wire in the balanced feed.
#3
24th December 2012
Old 24th December 2012
  #3
Gear maniac
 
Joined: Jul 2007
Posts: 209

owel is offline
alex, I responded to you within 30 minutes of receipt of your email. Please check your spam folder.

Also, can you send me an email directly, instead of filling out the website online form. I don't know if you mistyped your gmail email address (that's why you didn't received my response.) Your gmail address consisted of letters and numbers. Maybe you transposed some digits.

Thanks!
__________________

Visit us on facebook.com/fivefishaudio
alexspartacus
Thread Starter
#4
25th December 2012
Old 25th December 2012
  #4
Gear interested
 
Joined: Jan 2010
Location: Puerto Rico
Posts: 22

Thread Starter
alexspartacus is offline
You're right owel. I'm sorry, your reply was sent to my spam inbox.
#5
30th December 2012
Old 30th December 2012
  #5
Lives for gear
 
mingustoo's Avatar
 
Joined: Nov 2006
Location: Taichung, Taiwan
Posts: 501

mingustoo is offline
Call me a future five fish customer.
#6
30th December 2012
Old 30th December 2012
  #6
Gear addict
 
hymenoptera's Avatar
 
Joined: Dec 2012
Location: Maryland
Posts: 372

hymenoptera is offline
now that's fresh customer service
New Reply Submit Thread to Facebook Facebook  Submit Thread to Twitter Twitter  Submit Thread to LinkedIn LinkedIn  Submit Thread to Google+ Google+ 
 
Topic:
Thread Tools
Search this Thread
Search this Thread:

Advanced Search
Similar Threads
Thread
Thread Starter / Forum
Replies
yarrick19 / So much gear, so little time!
7
Spectacle / Low End Theory
40
emeline-rec / Music Computers
6
Audio_Vault / So much gear, so little time!
1

Forum Jump

SEO by vBSEO ©2011, Crawlability, Inc.