I've had the Voice Prism Plus for a good while and really love it
but I now have a problem : a few days ago i pressed the power button and I just get the first screen ie :
Voice Prism Plus
TC-HELICON VOCAL TECHNOLOGIES
That's it, nothing else, no others leds light up. I hear the relay click and the screen just stays frozen at the same place every time.
I tried everything on TC site from their upgrade document : SW_Upgrade.pdf
I tried a BIST : Bulit In Self Test : Power / left arrow / preview / store on boot up within 3 seconds but it still stays on the opening screen = No Change
Via midiox.exe I loaded the upload.syx then the clearflash.syx = No Change
I then loaded the latest firmware version 1.03 via midiox = No Change
Is there something I missed some type of reset I could do.
I've searched the web intensely Other people have had a frozen screen or boot up but I haven't seen a solution anywhere except go to your nearest TC authorized repair shop :-(
Any help would be much appreciated as i would love to reuse my Voice Prism Plus again :-) Thanks