My midisport 8x8 is frozen

Hot Lipps · 8th January 2008, 09:28 PM

So I turn on my equipment the other day to notice all the lights on my midisport 8x8 all stay lit. None of the button work either. This has happened before a couple years ago and I called m-audio support to help and they had me do somthing like unplug the unit while holding a button down or somthing like that, I cant remember. I tryed calling them but have been on hold waiting for like a hour and a half.

Has this happened to anyone and if so how do you correct this issue?

Thanks for any help given.

andrewsc · 9th January 2008, 01:48 AM

I called tech support, tried what they said, didn't work, mailed it in for servicing past the warranty period with a nice note and they serviced or replaced it for free , then I sold it and got an Edirol UM880.

It seems like if you are prepared to pay for getting it serviced you can send it in and they might not charge you. Seeing as thats roughly how mine died one might suspect a faulty part but who knows, each time I turned it on it would not complete the initialization light blinking procedure or get stuck in that procedure.

.

BF_ · 9th January 2008, 01:50 AM

Quote:

Originally Posted by andrewsc

I sold it and got an Edirol UM880.

Lol, sold my midisports long ago and bought UM-880s

andrewsc · 9th January 2008, 08:10 PM

quick question, I'm considering getting another UM880, if you use 2 at once connected to one computer, do you have to like turn on the computer, then turn on each UM880 in a certain order to get the ports to be numbered correctly in the sequencing program?

thanks!

BF_ · 9th January 2008, 10:16 PM

Yes (at lease with Mac, can't comment on PC).

Pip · 11th January 2008, 01:24 AM

My midisport 8x8 (pc) has just been binned d

. It did bot like QB4 and my quad core.

sleepwalker · 11th January 2008, 11:28 PM

It needs the new firmware. File a support claim on their website and they will mail you the firmware. I did this with a 5yo 8x8 and it's fine. Easy easy fix.

Quote:

Originally Posted by Hot Lipps

So I turn on my equipment the other day to notice all the lights on my midisport 8x8 all stay lit. None of the button work either. This has happened before a couple years ago and I called m-audio support to help and they had me do somthing like unplug the unit while holding a button down or somthing like that, I cant remember. I tryed calling them but have been on hold waiting for like a hour and a half.

Has this happened to anyone and if so how do you correct this issue?

Thanks for any help given.

Hot Lipps · 11th January 2008, 11:52 PM

Quote:

Originally Posted by sleepwalker

It needs the new firmware. File a support claim on their website and they will mail you the firmware. I did this with a 5yo 8x8 and it's fine. Easy easy fix.

ight cool. thanks

andrewsc · 12th January 2008, 12:26 AM

firmware that just breaks seems suspicious to say the least

Pip · 12th January 2008, 12:35 AM

I did the firmware update - made no difference

-an old interface I'm afraid.

initself · 26th January 2008, 10:09 AM

I've had problems with my 8x8s on and off, particular when I power them up from my main power source. Sometimes all the lights will just turn on and usually a power cycle will take care of it. I've had times where I cannot solve it, but if I leave the unit off for a while, usually it will come back to life again.

sleepwalker · 27th January 2008, 09:47 PM

You installed the eeprom they mailed you?

Quote:

Originally Posted by Pip

I did the firmware update - made no difference

-an old interface I'm afraid.

Pip · 27th January 2008, 11:55 PM

EPROM Insrtalled/still it did not work!

initself · 30th January 2008, 05:27 AM

Quote:

Originally Posted by DivineChemical

After dealing with a Profire Lightbridge, I've sworn off M-Audio. They make some really shitty products that oftentimes don't even work out of the box.

Yep. Mike Baas - Writings

gus66 · 20th May 2008, 08:06 AM

Quote:

Originally Posted by Hot Lipps

ight cool. thanks

I'm just having the same problem. As of today the problem use to be solved by unplugging any midi port, usb and CV cable. But now it still frozen and no way to make it work.
I hope could solve the problem with the firmware thing.

Hot Lipps,
Did it work for you?

Thanks in advance.
Gus66

Pip · 20th May 2008, 09:57 AM

Firmware may no odds - it's getting long in the tooth theses days, I have two gathering dust, I went for the motu - worked fine strait out of the box and has ever since.

sleepwalker · 20th May 2008, 07:27 PM

Did you try installing the eeprom that M-audio will send you for free if you simply mention this exact problem to them? I think they suck too, but I fixed this same problem by installing the new firmware.

Quote:

Originally Posted by gus66

I'm just having the same problem. As of today the problem use to be solved by unplugging any midi port, usb and CV cable. But now it still frozen and no way to make it work.
I hope could solve the problem with the firmware thing.

Hot Lipps,
Did it work for you?

Thanks in advance.
Gus66

Clem Snide · 29th May 2008, 04:27 PM

Quote:

Originally Posted by DivineChemical

After dealing with a Profire Lightbridge, I've sworn off M-Audio. They make some really shitty products that oftentimes don't even work out of the box.

The only M-Audio product I've ever owned is an Oxygen8 mini MIDI controller, which I got because I needed one small enough to fit on my desk.

It is cheap and tacky, and the drivers (updated, naturally) have given me nothing but trouble. Recently I've given up on the whole USB aspect and just plugged it into my MIDI interface.

Not sure I'd buy anything by M-Audio again.

Hot Lipps · 1st June 2008, 06:05 AM

Quote:

Originally Posted by gus66

I'm just having the same problem. As of today the problem use to be solved by unplugging any midi port, usb and CV cable. But now it still frozen and no way to make it work.
I hope could solve the problem with the firmware thing.

Hot Lipps,
Did it work for you?

Thanks in advance.
Gus66

I got in contact with tech support finally and went thru the unplug, power off/power on thing and that failed. M-audio then sent me some new chips to install which they said would fix the problem.... It didnt. my midi sport is just taking up space in my rack now. no matter though. I've gotten away from midi and have been recording more live instruments. I haven't really missed it honestly.

MarcB · 1st June 2008, 12:38 PM

Sometimes usb just fails.

Ive had it plenty of times where I've thought that something USB has broke only to discover that it works perfectly after a fresh instal of the OS. - and I recall one of these bits has been a 2x2 midisport

[Im not telling you to wipe the PC by the way , Im just mentioning that sometimes it's not the device]

Pip · 4th June 2008, 06:44 PM

Can the midisport be used as a through device? E.g no computer, midi in spitting out to other midi devises or does it have to hook up via a computer/usb?
Thanks

Pip · 5th June 2008, 12:33 AM

Quote:

Originally Posted by DivineChemical

In 'thru' mode, all it does is match the inputs to outputs from port to port.

Thanx

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8th January 2008, 09:28 PM	#1
Hot Lipps Gear addict Join Date: Sep 2007 Location: Richmond, Ca Posts: 459	My midisport 8x8 is frozen So I turn on my equipment the other day to notice all the lights on my midisport 8x8 all stay lit. None of the button work either. This has happened before a couple years ago and I called m-audio support to help and they had me do somthing like unplug the unit while holding a button down or somthing like that, I cant remember. I tryed calling them but have been on hold waiting for like a hour and a half. Has this happened to anyone and if so how do you correct this issue? Thanks for any help given.

9th January 2008, 01:48 AM	#2
andrewsc Gear maniac Join Date: Nov 2006 Posts: 190	I called tech support, tried what they said, didn't work, mailed it in for servicing past the warranty period with a nice note and they serviced or replaced it for free , then I sold it and got an Edirol UM880. It seems like if you are prepared to pay for getting it serviced you can send it in and they might not charge you. Seeing as thats roughly how mine died one might suspect a faulty part but who knows, each time I turned it on it would not complete the initialization light blinking procedure or get stuck in that procedure..

11th January 2008, 01:24 AM	#6
Pip Gear nut Join Date: Feb 2004 Location: London Posts: 106	My midisport 8x8 (pc) has just been binned d. It did bot like QB4 and my quad core.

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9th January 2008, 08:10 PM	#4
andrewsc Gear maniac Join Date: Nov 2006 Posts: 190	quick question, I'm considering getting another UM880, if you use 2 at once connected to one computer, do you have to like turn on the computer, then turn on each UM880 in a certain order to get the ports to be numbered correctly in the sequencing program? thanks!

9th January 2008, 10:16 PM	#5
BF_ Gear nut Join Date: Aug 2007 Posts: 116	Yes (at lease with Mac, can't comment on PC).

12th January 2008, 12:26 AM	#9
andrewsc Gear maniac Join Date: Nov 2006 Posts: 190	firmware that just breaks seems suspicious to say the least

12th January 2008, 12:35 AM	#10
Pip Gear nut Join Date: Feb 2004 Location: London Posts: 106	I did the firmware update - made no difference -an old interface I'm afraid.

26th January 2008, 10:09 AM	#11
initself Gear interested Join Date: Jan 2005 Location: Lake Forest, CA Posts: 28	I've had problems with my 8x8s on and off, particular when I power them up from my main power source. Sometimes all the lights will just turn on and usually a power cycle will take care of it. I've had times where I cannot solve it, but if I leave the unit off for a while, usually it will come back to life again.

27th January 2008, 11:55 PM	#13
Pip Gear nut Join Date: Feb 2004 Location: London Posts: 106	EPROM Insrtalled/still it did not work!

20th May 2008, 09:57 AM	#16
Pip Gear nut Join Date: Feb 2004 Location: London Posts: 106	Firmware may no odds - it's getting long in the tooth theses days, I have two gathering dust, I went for the motu - worked fine strait out of the box and has ever since.

1st June 2008, 12:38 PM	#20
MarcB Gear maniac Join Date: Apr 2008 Location: Preston - UK Posts: 201	Sometimes usb just fails. Ive had it plenty of times where I've thought that something USB has broke only to discover that it works perfectly after a fresh instal of the OS. - and I recall one of these bits has been a 2x2 midisport [Im not telling you to wipe the PC by the way , Im just mentioning that sometimes it's not the device]

4th June 2008, 06:44 PM	#21
Pip Gear nut Join Date: Feb 2004 Location: London Posts: 106	Can the midisport be used as a through device? E.g no computer, midi in spitting out to other midi devises or does it have to hook up via a computer/usb? Thanks