Originally Posted by Yoozer
Guess: Audio Ease?
Dang, Yoozer, two for two!
Dubber -- I was trying to be judicious about naming names until I'd reached some sort of solution. (Of course, I didn't count on Sherlock Yoozer correctly deducing both so quickly!)
Don't want to sound like I'm bad-mouthing a company for what could be an honest error or oversight, even despite my frustration at the moment. Too often, we're quick to jump on what we perceive as egregious offenses, before all the details can be worked out -- and I believe in attempting to find an amicable resolution for any issues before implicating anyone!