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Originally Posted by DaveH My experience, my comment:
Unless Tascam changes their colors over night I would not have anything to do with a X-48.
For me it doesn’t matter how “great” the product may be. Tascam support has been bottom of the barrel.
I have a pair of DM-24’s and a pair of MX-2424s. Also GigaStudio 3.
The support for ALL of this has been a pain in the %$#@*.
I would drop GigaStudio in a heartbeat if I hadn’t bought a dedicated computer and about $8,000 in sampled software.
( VSL Pro is just one of the packages).
If fact last time I got support for GigaStudio3 they were insulting.
It took 30 minutes to get routed to tech support. Then 2 hours 40 minutes to
get someone in tech support only to get routed back to a “secretary type” person
who could barely be bothered to get the right “code” for an upgrade from one version
of gigastudio to another.
If this was an isolated experience I would have over looked it.
But I have not had ONE pleasant experience with Tascam.
(To date no other company has been worse to deal with.)
Tascam dropped support of the MX-2424s at the hint of the new X-48.
(About a year ago, and the X-48 has not shipped).
I would look toward another company for better support.
Just my opinion.
p.s I am arranging a demo of the Radar V.
Check the threads, their support is reported as great. |
Interesting feedback on Gigastudio. It's supposed to have great sounding samples that play at low latency, directly from the hard drive. When I demoed it on my computer it caused it to crash. I'm really leaning towards a strictly out board gear set up...
As far as Tascam goes I use one of there soundcards and I like it. It has never gone down on me once, (ok once but it had a lot to drink that night). As far as color goes, eq your own color. You can feel it all over, just like music.
bcgood
