Right, and I've had similar good experiences with other airlines. A few years ago I flew to Ottawa to visit a friend in the dead of winter. It was snowing so bad in Ottawa they had to land in Toronto. They put up everyone in a nice hotel, and flew us to Ottawa early the next morning. Since it was snow, not their own mechanical problems, they could have told us we have to sleep in the Toronto terminal! But they didn't.
--Ethan
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